Operations Coordinator
Top Benefits
About the role
Department: HR & Recruitment
Location: Toronto, Ontario
Compensation: $63,000 - $73,000 / year
Description Role: Operations Coordinator
Who We Are Mission: At Clever Digital Marketing, we are on a mission to empower large-scale home improvement companies by fueling their top-line revenue through innovative digital marketing strategies. By bridging the gap in the industry for a highly profitable digital lead vendor, we’ve created a unique space where growth isn’t just supported—it’s catalyzed.
Product: Clever Digital Marketing delivers outcome-driven paid advertising and strategic advising solutions. We don’t focus on clicks and impressions—we focus on net sales. Our customized, data-driven strategies are tailored to each client’s unique needs, ensuring measurable impact and scalable profitability.
Scale: In just three years, we’ve partnered with over 50 large-scale home improvement companies across the USA and Canada, helping them generate $250 million in revenue. By integrating seamlessly with our partners and leveraging our core value of Extreme Ownership, we’ve set bold targets, driving shared success. We’re on track to help our clients achieve $325 million in revenue next year.
Impact: As trusted subject matter experts in the home improvement space, we are redefining what it means to deliver value. Our commitment to authenticity and collaboration ensures we remain a powerhouse of growth, innovation, and measurable results for every client we serve.
As we grow, we’re seeking a highly organized and proactive People Operations Specialist to support our internal operations and employee experience.
About The Role Clever Digital Marketing is seeking a highly organized, detail-oriented professional to anchor our Vaughan office and provide critical support to our Finance and People teams. This role ensures our office runs smoothly, our financial data is audited, and our team has the support they need to succeed. This is a hybrid position and will require 3 days in-person at our office in Vaughan, Ontario.
Key Responsibilities What you'll do Office Operations & Logistics (35%)
- Office Management: Serve as the primary point of contact for the Vaughan office, ensuring a well-equipped, organized, and welcoming workspace.
- IT Support: Act as the first line of support for office equipment (printers, meeting room tech, etc.), escalating complex issues to IT Vendor as needed.
- Swag & Shipping: Lead the ordering, tracking, and timely shipping of branded merchandise for clients, new hires, and company events.
- Event Coordination: Plan and execute the logistics for virtual and in-person team events, catering, collaboration days, and offsites.
- Vendor Management: Manage relationships with office vendors, cleaners, and building management to ensure high standards are maintained.
Finance & Payroll Support (35%)
- Payroll Administration: Support the Finance team with basic payroll tasks, ensuring hours and data are accurately reflected before processing.
- Expense Coordination: Track office-related expenses and assist Finance with monthly budget reconciliation and credit card coding.
- Data Auditing: Conduct regular audits of financial and employee data across systems to ensure 100% accuracy and integrity.
- Reporting: Assist in preparing regular reports on office spend and operational costs.
- Inventory & Asset Management: Manage the full lifecycle of company hardware; responsible for ordering, inventory tracking, configuring and shipping laptops and IT equipment to remote and local team members.
People & HR Support (30%)
- System Maintenance: Support the Head of People by maintaining data accuracy in our HRIS (Leapsome & Deel) and ensuring compliance documentation is up to date.
- Onboarding/Offboarding: Coordinate the logistical "Week 1" experience for new hires, including access setup and welcome packages.
- Benefits Support: Assist with basic benefits administration, including enrollment tracking and employee communications.
- Documentation: Maintain confidential employee records and assist with the administrative side of performance tracking and L&D scheduling.
- Employee Experience: Help with the administration of people programs and employee engagement initiatives, including coordinating regional collaboration days, scheduling training sessions, tracking participation, managing course materials, and coordinating vendor relationships.
Skills, Knowledge And Expertise Qualifications & Experience
- Experience: 2+ years in Office Management, Operations, or a Junior Finance/Admin role.
- Experience in a startup or high-growth environment is a major plus.
- Analytical Mindset: You enjoy working with numbers. Advanced Excel/Google Sheets skills (pivot tables, formulas, data cleaning) are essential.
- Tech Savvy: Proficiency with GSuite, Slack, and ideally exposure to tools like Deel, Leapsome, or Expensify.
- Logistics Pro: You are a master of "getting things from A to B" and can manage shipping and inventory without breaking a sweat.
- Discretion: You will be handling sensitive payroll and employee data; a high level of professionalism and confidentiality is required.
- Communication: Clear, concise communication skills with a "service-first" attitude toward supporting the team.
Bonus Points
- Experience supporting payroll or basic bookkeeping.
- Experience managing a hybrid or remote-first workforce
- Experience supporting a team with basic HR inquiries
Impact: As trusted subject matter experts in the home improvement space, we are redefining what it means to deliver value. Our commitment to authenticity and collaboration ensures we remain a powerhouse of growth, innovation, and measurable results for every client we serve.
As we grow, we’re seeking a highly organized and proactive People Operations Specialist to support our internal operations and employee experience.
Benefits What We Offer
- Competitive compensation that includes a clear bonus/OTE structure.
- 15 vacation days + 6 paid sick days
- Comprehensive group benefits, including health, dental, and more, to support your well-being.
- An incredible team and culture. We’re a high-performance, feedback-oriented, and data-driven organization where everyone is empowered to succeed.
- A company-provided MacBook and a home office budget to help you create your ideal workspace.
- Merch, as you need it.
- A work abroad policy to support you when you need a fresh perspective or a new working environment.
- Opportunities to connect with teammates in person, whether at our Vaughan office, through meetups across Canada, or at company-wide events and off-sites.
- Founders who are truly invested in the growth and success of the company and all individuals
Other
- Job-Type: Full time 1-year contract, with possibility for extension
- Standard business hours: 9am - 5pm EST
- Working Arrangements: Hybrid - 3 days in office per week
- Base Salary: $63,000- 73,000 CAD
Clever Digital Marketing values the unique skills and experiences each individual brings to the team. We are happy to provide reasonable accommodations to candidates in need of support during the recruitment and selection process. Please note that artificial intelligence (AI) may be utilized during the interview or candidate evaluation process to support the fair and efficient screening, assessment, and selection of applicants.
About Clever Digital Marketing
We are a leading performance marketing partner working with growing home improvement companies.
In 2021, we identified an industry need for home improvement companies. They lacked a marketing partner they could rely on for both results and integrity. By January 2024, with a track record of generating over $200,000,000 in revenue for our clients, we decided to go all in. We cleared our portfolio of every other industry to focus exclusively on growing home improvement companies.
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Operations Coordinator
Top Benefits
About the role
Department: HR & Recruitment
Location: Toronto, Ontario
Compensation: $63,000 - $73,000 / year
Description Role: Operations Coordinator
Who We Are Mission: At Clever Digital Marketing, we are on a mission to empower large-scale home improvement companies by fueling their top-line revenue through innovative digital marketing strategies. By bridging the gap in the industry for a highly profitable digital lead vendor, we’ve created a unique space where growth isn’t just supported—it’s catalyzed.
Product: Clever Digital Marketing delivers outcome-driven paid advertising and strategic advising solutions. We don’t focus on clicks and impressions—we focus on net sales. Our customized, data-driven strategies are tailored to each client’s unique needs, ensuring measurable impact and scalable profitability.
Scale: In just three years, we’ve partnered with over 50 large-scale home improvement companies across the USA and Canada, helping them generate $250 million in revenue. By integrating seamlessly with our partners and leveraging our core value of Extreme Ownership, we’ve set bold targets, driving shared success. We’re on track to help our clients achieve $325 million in revenue next year.
Impact: As trusted subject matter experts in the home improvement space, we are redefining what it means to deliver value. Our commitment to authenticity and collaboration ensures we remain a powerhouse of growth, innovation, and measurable results for every client we serve.
As we grow, we’re seeking a highly organized and proactive People Operations Specialist to support our internal operations and employee experience.
About The Role Clever Digital Marketing is seeking a highly organized, detail-oriented professional to anchor our Vaughan office and provide critical support to our Finance and People teams. This role ensures our office runs smoothly, our financial data is audited, and our team has the support they need to succeed. This is a hybrid position and will require 3 days in-person at our office in Vaughan, Ontario.
Key Responsibilities What you'll do Office Operations & Logistics (35%)
- Office Management: Serve as the primary point of contact for the Vaughan office, ensuring a well-equipped, organized, and welcoming workspace.
- IT Support: Act as the first line of support for office equipment (printers, meeting room tech, etc.), escalating complex issues to IT Vendor as needed.
- Swag & Shipping: Lead the ordering, tracking, and timely shipping of branded merchandise for clients, new hires, and company events.
- Event Coordination: Plan and execute the logistics for virtual and in-person team events, catering, collaboration days, and offsites.
- Vendor Management: Manage relationships with office vendors, cleaners, and building management to ensure high standards are maintained.
Finance & Payroll Support (35%)
- Payroll Administration: Support the Finance team with basic payroll tasks, ensuring hours and data are accurately reflected before processing.
- Expense Coordination: Track office-related expenses and assist Finance with monthly budget reconciliation and credit card coding.
- Data Auditing: Conduct regular audits of financial and employee data across systems to ensure 100% accuracy and integrity.
- Reporting: Assist in preparing regular reports on office spend and operational costs.
- Inventory & Asset Management: Manage the full lifecycle of company hardware; responsible for ordering, inventory tracking, configuring and shipping laptops and IT equipment to remote and local team members.
People & HR Support (30%)
- System Maintenance: Support the Head of People by maintaining data accuracy in our HRIS (Leapsome & Deel) and ensuring compliance documentation is up to date.
- Onboarding/Offboarding: Coordinate the logistical "Week 1" experience for new hires, including access setup and welcome packages.
- Benefits Support: Assist with basic benefits administration, including enrollment tracking and employee communications.
- Documentation: Maintain confidential employee records and assist with the administrative side of performance tracking and L&D scheduling.
- Employee Experience: Help with the administration of people programs and employee engagement initiatives, including coordinating regional collaboration days, scheduling training sessions, tracking participation, managing course materials, and coordinating vendor relationships.
Skills, Knowledge And Expertise Qualifications & Experience
- Experience: 2+ years in Office Management, Operations, or a Junior Finance/Admin role.
- Experience in a startup or high-growth environment is a major plus.
- Analytical Mindset: You enjoy working with numbers. Advanced Excel/Google Sheets skills (pivot tables, formulas, data cleaning) are essential.
- Tech Savvy: Proficiency with GSuite, Slack, and ideally exposure to tools like Deel, Leapsome, or Expensify.
- Logistics Pro: You are a master of "getting things from A to B" and can manage shipping and inventory without breaking a sweat.
- Discretion: You will be handling sensitive payroll and employee data; a high level of professionalism and confidentiality is required.
- Communication: Clear, concise communication skills with a "service-first" attitude toward supporting the team.
Bonus Points
- Experience supporting payroll or basic bookkeeping.
- Experience managing a hybrid or remote-first workforce
- Experience supporting a team with basic HR inquiries
Impact: As trusted subject matter experts in the home improvement space, we are redefining what it means to deliver value. Our commitment to authenticity and collaboration ensures we remain a powerhouse of growth, innovation, and measurable results for every client we serve.
As we grow, we’re seeking a highly organized and proactive People Operations Specialist to support our internal operations and employee experience.
Benefits What We Offer
- Competitive compensation that includes a clear bonus/OTE structure.
- 15 vacation days + 6 paid sick days
- Comprehensive group benefits, including health, dental, and more, to support your well-being.
- An incredible team and culture. We’re a high-performance, feedback-oriented, and data-driven organization where everyone is empowered to succeed.
- A company-provided MacBook and a home office budget to help you create your ideal workspace.
- Merch, as you need it.
- A work abroad policy to support you when you need a fresh perspective or a new working environment.
- Opportunities to connect with teammates in person, whether at our Vaughan office, through meetups across Canada, or at company-wide events and off-sites.
- Founders who are truly invested in the growth and success of the company and all individuals
Other
- Job-Type: Full time 1-year contract, with possibility for extension
- Standard business hours: 9am - 5pm EST
- Working Arrangements: Hybrid - 3 days in office per week
- Base Salary: $63,000- 73,000 CAD
Clever Digital Marketing values the unique skills and experiences each individual brings to the team. We are happy to provide reasonable accommodations to candidates in need of support during the recruitment and selection process. Please note that artificial intelligence (AI) may be utilized during the interview or candidate evaluation process to support the fair and efficient screening, assessment, and selection of applicants.
About Clever Digital Marketing
We are a leading performance marketing partner working with growing home improvement companies.
In 2021, we identified an industry need for home improvement companies. They lacked a marketing partner they could rely on for both results and integrity. By January 2024, with a track record of generating over $200,000,000 in revenue for our clients, we decided to go all in. We cleared our portfolio of every other industry to focus exclusively on growing home improvement companies.