GFL Environmental is looking for a Lead Scale Attendant to join our team in Edmonton AB! The Lead Scale Attendant acts as the primary point of contact at the scale house, overseeing daily scale operations, leading customer service initiatives, and ensuring accurate administrative and financial tracking. This role is a mix of operational oversight, administration, and team leadership. This position is located just outside of Edmonton in Parkland County. A reliable vehicle is necessary as public transit is not available. Why Join TEAM GREEN - Excellent Health, Vision, and Dental benefits - Life Insurance - Retirement savings options - Possible overtime - Great learning opportunities Requirements: - Transportation: Must possess a valid driver’s license and a reliable personal vehicle (mileage will be compensated). - Physical Ability: Must be able to safely lift up to 25 lbs (e.g., moving inventory/supplies). - Experience: Previous experience in a scale house, landfill operations, or a related administrative/supervisory role is highly preferred. - Technical Skills: Strong computer literacy, including experience with scale software, billing systems, and Google Workspace. - Communication: Excellent communication skills and the ability to de-escalate conflicts effectively. Key Responsibilities: Administration & Finance: - Perform daily batch closes and ensure all financial reconciliations are accurate. - Work closely with the Site Manager and Sales Manager to process and verify all customer rate adjustments. - Assist with purchasing, inventory management, and other administrative aspects of the scale house. - Maintain accurate records of waste manifests, weight tickets, and compliance documentation. Customer Service & Leadership: - Foster a culture of superior customer service and lead by example. - Engage with customers in-person and over the phone to answer inquiries and resolve issues. - Train, mentor, and support junior scale attendants and new hires. - Direct traffic flow at the scale house to ensure safety and efficiency. Operations & Security: - Ensure the weigh scale and associated software are functioning correctly; act as the primary contact for vendor troubleshooting and maintenance. - Manage customer access, including the assignment and monitoring of overnight access codes. - Regularly review security footage to ensure all overnight loads are recorded accurately and facility rules are followed. - Enforce site safety rules and PPE requirements for all drivers and visitors. Knowledge, Skills and Abilities: - Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. - Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Working Conditions: - Frequently exposed to outside weather conditions. - Frequently exposed to moving mechanical parts, fumes and airborne particles. - Noise level is moderate to loud. About GFL At GFL our goal is to invest in our people and provide opportunities to grow, for life! Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE! We offer a competitive benefits plan, including RRSP match, orthodontics and vision coverage With 20,000+ employees across North America, we offer a dynamic set of career opportunities, locations and growth! We appreciate all of the local communities we live and work in, and actively contribute to them through our flagship Full Circle Project We believe investing in the future is the right investment, our first fully electric truck is now in operation! GFL is traded on the NYSE & the TSX – search “GFL” to see our stock performance #GFLTalent We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date. This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team. Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub. At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.