About the role
RED Mountain Resort is seeking a Bar/Service Manager for the 2025/26 Winter Season! This role is ideal for an experienced F&B professional with strong leadership skills, a passion for guest service, and a proven ability to manage and inspire a dynamic team. As the Bar/Service Manager, you will oversee beverage operations, coach and develop F&B team members, and ensure that all service standards meet RED Mountain’s elevated expectations.
What You’ll Do
Service & Operations:
- Manage beverage operations with minimal oversight on food operations in the absence of leadership.
- Supervise FOH team members, ensuring timely delivery of food, drinks, and guest bills.
- Ensure all checklists, requisitions, opening/closing duties, and cash-out procedures are completed correctly.
- Maintain POS and debit/credit systems, ensuring proper usage.
- Ensure health & safety regulations are adhered to at all times.
- Ensure compliance with collective bargaining agreements.
- Assist with training, coaching, and development of all F&B team members.
- Support any F&B operations or events, including special events, with professionalism and collaboration.
- Identify opportunities to improve processes and remove barriers affecting team or guest experience.
Guest Experience:
- Champion guest complaint resolution using RED Standards of Service.
- Engage with guests throughout their dining or resort experiences to deliver an elevated experience.
- Build resort advocacy and loyalty by maintaining positive connections with guests.
- Act as an ambassador for RED Mountain, promoting internal and external events.
- Solicit feedback from guests and team members and communicate improvement opportunities to the Director of Food and Beverage.
Team Leadership:
- Participate in hiring processes, including screening, interviewing, and reference checks.
- Train and supervise all FOH staff including bartenders, servers, cashiers, baristas, food runners, and bus persons.
- Identify coaching opportunities and provide timely feedback on team performance and growth.
- Ensure team members have current knowledge of menu offerings and pricing.
- Foster trust, respect, and cooperation between FOH and BOH team members.
- Assist in emergency situations, making prompt decisions in the best interest of guests, team, and the resort.
What We’re Looking For
- Minimum 5 years F&B experience with progressive supervisory experience in a resort, restaurant, or hotel environment.
- Serving It Right and Food Safe Level 1 Certification.
- Strong knowledge of food, spirits, and wine.
- Proficiency with POS (Toast), Microsoft Suite, and Outlook.
- Professional demeanor with a passion for exceptional guest service.
- Ability to motivate and support a team in a fast-paced environment.
- Strong communication, problem-solving, organizational, and time management skills.
- Physically capable of handling loads between 10–20 kg.
- Experience in unionized environments and working knowledge of collective agreements.
- Comfortable working primarily indoors, with occasional outdoor duties.
Why Work at RED Mountain
- Lead and develop a talented F&B team in a world-class resort environment.
- Directly influence guest satisfaction and operational excellence.
- Enjoy staff perks, mountain lifestyle benefits, and a workplace that celebrates collaboration and growth.
About Red Mountain Resort
K & L is a privately held wholesale alcoholic beverage distributor with warehouse locations are in Anchorage, Alaska and Fairbanks, Alaska. A sales office is located in Juneau, Alaska. The company was formed in 1941 and currently has approximately 280 employees.
About the role
RED Mountain Resort is seeking a Bar/Service Manager for the 2025/26 Winter Season! This role is ideal for an experienced F&B professional with strong leadership skills, a passion for guest service, and a proven ability to manage and inspire a dynamic team. As the Bar/Service Manager, you will oversee beverage operations, coach and develop F&B team members, and ensure that all service standards meet RED Mountain’s elevated expectations.
What You’ll Do
Service & Operations:
- Manage beverage operations with minimal oversight on food operations in the absence of leadership.
- Supervise FOH team members, ensuring timely delivery of food, drinks, and guest bills.
- Ensure all checklists, requisitions, opening/closing duties, and cash-out procedures are completed correctly.
- Maintain POS and debit/credit systems, ensuring proper usage.
- Ensure health & safety regulations are adhered to at all times.
- Ensure compliance with collective bargaining agreements.
- Assist with training, coaching, and development of all F&B team members.
- Support any F&B operations or events, including special events, with professionalism and collaboration.
- Identify opportunities to improve processes and remove barriers affecting team or guest experience.
Guest Experience:
- Champion guest complaint resolution using RED Standards of Service.
- Engage with guests throughout their dining or resort experiences to deliver an elevated experience.
- Build resort advocacy and loyalty by maintaining positive connections with guests.
- Act as an ambassador for RED Mountain, promoting internal and external events.
- Solicit feedback from guests and team members and communicate improvement opportunities to the Director of Food and Beverage.
Team Leadership:
- Participate in hiring processes, including screening, interviewing, and reference checks.
- Train and supervise all FOH staff including bartenders, servers, cashiers, baristas, food runners, and bus persons.
- Identify coaching opportunities and provide timely feedback on team performance and growth.
- Ensure team members have current knowledge of menu offerings and pricing.
- Foster trust, respect, and cooperation between FOH and BOH team members.
- Assist in emergency situations, making prompt decisions in the best interest of guests, team, and the resort.
What We’re Looking For
- Minimum 5 years F&B experience with progressive supervisory experience in a resort, restaurant, or hotel environment.
- Serving It Right and Food Safe Level 1 Certification.
- Strong knowledge of food, spirits, and wine.
- Proficiency with POS (Toast), Microsoft Suite, and Outlook.
- Professional demeanor with a passion for exceptional guest service.
- Ability to motivate and support a team in a fast-paced environment.
- Strong communication, problem-solving, organizational, and time management skills.
- Physically capable of handling loads between 10–20 kg.
- Experience in unionized environments and working knowledge of collective agreements.
- Comfortable working primarily indoors, with occasional outdoor duties.
Why Work at RED Mountain
- Lead and develop a talented F&B team in a world-class resort environment.
- Directly influence guest satisfaction and operational excellence.
- Enjoy staff perks, mountain lifestyle benefits, and a workplace that celebrates collaboration and growth.
About Red Mountain Resort
K & L is a privately held wholesale alcoholic beverage distributor with warehouse locations are in Anchorage, Alaska and Fairbanks, Alaska. A sales office is located in Juneau, Alaska. The company was formed in 1941 and currently has approximately 280 employees.