Office Location Mississauga, ON Alternate Location Toronto, ON Req # 11783 Posting Category Existing Vacancy [additional headcount] Apply Now

Who We Are You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

As An Accounts Receivable Manager Your Responsibilities Will Include Collections Management

• Hands-on manager of the Collections Team, ensuring timely and effective collection of outstanding receivables.
• Designing empathetic collection approaches that balance collections with customer retention and long-term relationship focus.
• Negotiating with clients in non-payment situations where necessary; identifying and resolving recurring payment issues.
• Providing recommendations and guidance to client-facing colleagues, including partners, to identify strategies to improve collectability.

Leadership

• Supervising, training and coaching Collections Team to support their professional growth.
• Developing and monitoring key performance indicators for accounts receivable, analyzing AR ageing, and presenting results to management as required.

Process improvement

• Obtaining feedback on the team’s performance and executing strategies to implement improvements.
• Providing improvements for the firm’s billing and collections process and policies to senior leaders.
• Lead the transition from legacy ERP to Microsoft D365 Finance & Operations Credit and Collections module and participate in other cross functional projects.

Collaboration

• Oversee complex receivable balances and liaise with legal team when required.
• Collaborate with Finance, Treasury, and IT teams to ensure alignment on shared goals, including strong internal controls.
• Manage external collection service as required

Doane Grant Thornton If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca Think You’ve Got What It Takes To Be An Accounts Receivable Manager? Like The Colour Purple? Great. Here's a Few More Boxes We’re Also Hoping You Can Tick

• 7+ years’ experience working in accounts receivable with 3+ years as Manager or Supervisor
• University degree or college diploma in business administration, finance or accounting would be an asset
• Proven success as a people manager of a high functioning Collections Team.
• Experience in financial services billing and collections practices.
• Hands on experience with Microsoft D365 Finance & Operations Credit and Collections module.
• Strong analytical, problem-solving, and negotiation skills.
• Proven ability to multi-task, prioritize, and consistently produce high-quality work while meeting deadlines in a demanding environment

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

What's in it for you? Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!

At Doane Grant Thornton, we believe compensation should reflect more than just market data—it should reflect you . We’re serious about compensation. We benchmark regularly across a wide spectrum of roles, industries, sectors, and levels to ensure our ranges are both competitive and current . But we don’t stop there. We also consider the unique strengths, experiences, and impact each individual brings to the table. Our salary ranges are reviewed annually, and where you land within the range depends on a mix of factors— your background, your skills, and how your contributions align with internal equity . To help start the conversation, the current salary range for this role is $87,300–$120,100 in Mississauga. If the role is available in other locations, the range may differ to reflect local market factors.

Our special culture shines through when we have the opportunity to connect in person. That’s why we’re working in a model where teams are required to be together in the office 4 days per week. Are you ready to Discover Your Purple? Doane Grant Thornton is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages. We welcome applications from members of all equity deserving groups, including persons with disabilities, women, racialized and/or Indigenous applicants. Should you require accommodation in relation to the recruitment process, please notify us by emailing careers@doane.gt.ca and we will work with you to meet your accommodation needs.

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