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Account Manager

Hybrid
Halifax, Nova Scotia
Senior Level
full_time

About the role

Why Opus?

At Opus, integrity isn't just a principle. It's how we do business. As an independently owned company operating in seven countries, we’ve built our success by staying true to our values: questioning everything, embracing change, building not buying, winning together, and doing the right thing. Our employees see the difference - we’re a certified Great Place to Work® in Canada, the USA, Ireland, and the Philippines. If you share our beliefs and want to be part of a team that values innovation, accountability, and doing the job right, we’d love to connect.

This Opportunity

We are seeking a detail-oriented and results-driven Account Manager to join our Implementation team. In this role, you will manage the process of onboarding new clients from a fund accounting perspective, ensuring a smooth transition to our platform. As the primary point of contact during the onboarding phase, you will develop a deep understanding of their governing documents and fund structures, addressing any challenges that arise to provide clients with the best possible first impression.

Your strong background in Private Equity and fund structures, combined with your ability to oversee complex transitions, will be critical to delivering a seamless and efficient process. While working closely with clients to understand their needs, you will focus on coordination the transition to ensure all details are accurately handled. Once the funds are operational, you will transition the client relationship to our Operations team, setting clear expectations for ongoing support and collaboration.

Required Qualifications

Experience: Minimum of 3 years in fund administration or a closely related area.

Financial Expertise: Strong understanding of financial statements, particularly for hedge funds or private equity, with exposure to various fund structures and financial products.

Client Onboarding & Transitions: Hands-on experience with client onboarding, fund transitions, and new fund setups within financial services.

Fund Operations: Proven ability to manage complex fund structures and processes, including capital calls, distributions, waterfall calculations, and NAV calculations.

Communication Skills : Excellent verbal and written communication skills, with a strong focus on client relationship management and satisfaction.

Organizational Skills: Detail-oriented and highly organized, capable of managing multiple client transitions simultaneously while maintaining high accuracy.

Quality Assurance: Skilled in reviewing and approving fund deliverables, consistently achieving 99% accuracy.

Team Collaboration: Collaborative team player with experience working across multiple locations to ensure productivity and alignment.

Regulatory Knowledge: Solid understanding of accounting standards and regulations such as GAAP or IFRS.

We want to give our colleagues the best start possible. That’s why we provide regular in-office training during your first few months, giving you the tools and knowledge to thrive. Once you’re up to speed and confident in your role, you’ll have the flexibility to transition to our hybrid work model which is currently 1 day per week in office.

About Opus Fund Services

Financial Services
51-200

Launched in 2006, Opus provides a full suite of fund administration and middle and back office services to the hedge fund and alternative investment markets. By leveraging Opus’s distinctive technologies, disciplined processes and industry-leading operations, accounting and technology talent, Opus has brought a superior offering to the hedge fund community. With combined operational experience of more than 100 years, the management team is uniquely positioned to understand the requirements and needs of the hedge fund industry as it relates to the core strategies within the fund administration space. The ownership structure at Opus ensures we are committed to delivering a long term successful service to our client base.

Opus Fund Services (Bermuda) Ltd. is licensed by the Bermuda Monetary Authority under the Investment Funds Act 2006. Opus Fund Services (IRE-Admin) Limited is regulated by the Central Bank of Ireland.

Our USA line is +1 (312) 256-9974 Our European line is +353 1 571-3060.