Top Benefits
Commuter benefits
Annual learning stipends
Work from home opportunities
About the role
Who you are
- Actively enrolled university students, or recent university graduates are not eligible. Internships and new college graduate roles are posted on our careers page, if available
- Seeking career changers and/or emerging talent: We are looking for aspiring talent that has passion for Technical Writing with minimal relevant job experience, and who is eager to learn!
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. Self-taught, certification/bootcamp, and community college graduates from liberal arts and writing backgrounds, are highly encouraged to apply
- Ability to commit full-time during program dates
- Position is not eligible for employment-based sponsorship
- Have the ability to understand and learn technical products and concepts
- Passionate about creating content
- Experience working in markup languages such as DITA, HTML, XML, or SGML, is a plus
- Have the ability to obtain information through research, interviews, and experimentation
- Interact collaboratively with peers from different cultural backgrounds, beliefs, opinions, and views
- Ability to provide writing samples demonstrating your ability to research, analyze, and apply critical thinking to a subject, sample web pages or other multimedia communications project
What the job involves
- As an Emerging Talent Intern, you can expect to be given the space and the opportunity to build upon your skills and knowledge, while contributing to critical work as part of a core team
- Creating product documentation for end users and system administrators
- Learning to author in a variety of environments, primarily DITA/XML
- Researching, writing, and ensuring the accuracy of content that covers current and future releases of our product
- Working closely with development teams in an Agile environment
- Conducting peer reviews of documentation
- Collaborating with other information developers to produce and share content for different types of deliverables (blogs, product documentation, knowledge base, video)
- 6-month program:
- Start Date: July 6, 2026
- End Date: December 11, 2026
- Full time 40 hrs/week
Benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
About ServiceNow
Software Development
10,000+
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.
For more information, visit www.servicenow.com.
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Top Benefits
Commuter benefits
Annual learning stipends
Work from home opportunities
About the role
Who you are
- Actively enrolled university students, or recent university graduates are not eligible. Internships and new college graduate roles are posted on our careers page, if available
- Seeking career changers and/or emerging talent: We are looking for aspiring talent that has passion for Technical Writing with minimal relevant job experience, and who is eager to learn!
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. Self-taught, certification/bootcamp, and community college graduates from liberal arts and writing backgrounds, are highly encouraged to apply
- Ability to commit full-time during program dates
- Position is not eligible for employment-based sponsorship
- Have the ability to understand and learn technical products and concepts
- Passionate about creating content
- Experience working in markup languages such as DITA, HTML, XML, or SGML, is a plus
- Have the ability to obtain information through research, interviews, and experimentation
- Interact collaboratively with peers from different cultural backgrounds, beliefs, opinions, and views
- Ability to provide writing samples demonstrating your ability to research, analyze, and apply critical thinking to a subject, sample web pages or other multimedia communications project
What the job involves
- As an Emerging Talent Intern, you can expect to be given the space and the opportunity to build upon your skills and knowledge, while contributing to critical work as part of a core team
- Creating product documentation for end users and system administrators
- Learning to author in a variety of environments, primarily DITA/XML
- Researching, writing, and ensuring the accuracy of content that covers current and future releases of our product
- Working closely with development teams in an Agile environment
- Conducting peer reviews of documentation
- Collaborating with other information developers to produce and share content for different types of deliverables (blogs, product documentation, knowledge base, video)
- 6-month program:
- Start Date: July 6, 2026
- End Date: December 11, 2026
- Full time 40 hrs/week
Benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
About ServiceNow
Software Development
10,000+
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.
For more information, visit www.servicenow.com.