About the role
Job Summary As a Senior Field Nurse Case Manager, you will act as a central resource to the respective regional team. Assist the APM in assessing, creating and/or organizing regionally specific resources. Act as a representative of the regional team to offer insight and field intel to the leadership team to better program processes and operations.
Duties And Responsibilities
- Complete and perform all listed duties of the Nurse Case Manager role including maintaining a caseload
- Act as a representative of the NCM team to assist the APMs and the National Trainer in creating WI and proactively identify how to improve processes and operations
- Work closely with the APM and National Trainer to assess and develop regionally specific team trainings
- Act as a central resource liaison for the regional team
- Participate in the training and onboarding of new hires as a designated field trainer
- Attend leadership or client meetings as directed by APM
- Participate in ongoing internal and/or external continuing education activities
- Identify, report and document Adverse Events as per Pharmacovigilance requirements
- Participate in ongoing internal and/or external continuing education activities
- Adhere to Bayshore Policies and Procedures
- Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System as well as key performance indicators for the program.
- Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
- Maintain confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel
- Complete other tasks as requested.
Qualifications & Experience
- Registered Nurse or Registered Practical Nurse (RN/RPN) License
- Current registration/licensing with the provincial regulating body of residence
- Minimum two (2) years of Patient Support Program Experience
- Bilingual French/English considered an asset
- Familiarity with PIPEDA and how it applies in a confidential patient environment.
- Understanding of provincial and private coverage criteria and how to navigate the Canadian Drug Coverage Landscape is considered an asset.
- Experience in identifying and reporting adverse events to health Canada and Medical Information
- Strong strategic thinking and problem-solving skills
- Ability to multi-task, prioritize and manage time effectively
- Strong problem-solving skills and the ability to think under pressure
- Excellent computer skills; Microsoft Suite of products (minimum intermediate level Excel, Word, Power Point
Work Requirements
- Ability to travel as required – own vehicle required
- Reliable home internet required
- Dedicated workspace free from distractions
Primary Location Alberta
About Bayshore HealthCare
At Bayshore, we believe in creating special moments for our clients each and every day, whether at the bedside, on the phone or in the clinic. These moments touch the lives of our clients and our employees, and they guide the way we run our business. These moments inspire, change and encourage us. They are what we call the Bayshore difference.
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company.
With over 100 locations across the country, including home care offices, pharmacies and infusion clinics, Bayshore has more than 13,000 staff members and provides care to over 350,000 clients. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. See what some of our clients have to say about their experience with Bayshore. We have been a recipient of Canada’s Best Managed Companies award since 2006.
Chez Bayshore, nous croyons en la création de moments spéciaux pour nos clients, chaque jour, que ce soit à leur chevet, au téléphone ou dans une clinique. Nous cherchons à améliorer la qualité de vie, la dignité et l’autonomie de tous les Canadiens, en fournissant des plans de soins personnalisés et des solutions qui permettent à nos clients de rester dans le confort de leur propre foyer.
Bayshore, une entreprise exclusivement canadienne, est l’un des plus importants fournisseurs de services de santé à domicile et en milieu communautaire au Canada. Avec plus de 100 établissements à travers le pays, y compris des succursales dédiées à la prestation de soins à domicile, des pharmacies et des cliniques de perfusion, Bayshore compte au-delà de 13 000 employés et prodigue des soins à plus de 350 000 clients.
AP-2000672
About the role
Job Summary As a Senior Field Nurse Case Manager, you will act as a central resource to the respective regional team. Assist the APM in assessing, creating and/or organizing regionally specific resources. Act as a representative of the regional team to offer insight and field intel to the leadership team to better program processes and operations.
Duties And Responsibilities
- Complete and perform all listed duties of the Nurse Case Manager role including maintaining a caseload
- Act as a representative of the NCM team to assist the APMs and the National Trainer in creating WI and proactively identify how to improve processes and operations
- Work closely with the APM and National Trainer to assess and develop regionally specific team trainings
- Act as a central resource liaison for the regional team
- Participate in the training and onboarding of new hires as a designated field trainer
- Attend leadership or client meetings as directed by APM
- Participate in ongoing internal and/or external continuing education activities
- Identify, report and document Adverse Events as per Pharmacovigilance requirements
- Participate in ongoing internal and/or external continuing education activities
- Adhere to Bayshore Policies and Procedures
- Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System as well as key performance indicators for the program.
- Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
- Maintain confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel
- Complete other tasks as requested.
Qualifications & Experience
- Registered Nurse or Registered Practical Nurse (RN/RPN) License
- Current registration/licensing with the provincial regulating body of residence
- Minimum two (2) years of Patient Support Program Experience
- Bilingual French/English considered an asset
- Familiarity with PIPEDA and how it applies in a confidential patient environment.
- Understanding of provincial and private coverage criteria and how to navigate the Canadian Drug Coverage Landscape is considered an asset.
- Experience in identifying and reporting adverse events to health Canada and Medical Information
- Strong strategic thinking and problem-solving skills
- Ability to multi-task, prioritize and manage time effectively
- Strong problem-solving skills and the ability to think under pressure
- Excellent computer skills; Microsoft Suite of products (minimum intermediate level Excel, Word, Power Point
Work Requirements
- Ability to travel as required – own vehicle required
- Reliable home internet required
- Dedicated workspace free from distractions
Primary Location Alberta
About Bayshore HealthCare
At Bayshore, we believe in creating special moments for our clients each and every day, whether at the bedside, on the phone or in the clinic. These moments touch the lives of our clients and our employees, and they guide the way we run our business. These moments inspire, change and encourage us. They are what we call the Bayshore difference.
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company.
With over 100 locations across the country, including home care offices, pharmacies and infusion clinics, Bayshore has more than 13,000 staff members and provides care to over 350,000 clients. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. See what some of our clients have to say about their experience with Bayshore. We have been a recipient of Canada’s Best Managed Companies award since 2006.
Chez Bayshore, nous croyons en la création de moments spéciaux pour nos clients, chaque jour, que ce soit à leur chevet, au téléphone ou dans une clinique. Nous cherchons à améliorer la qualité de vie, la dignité et l’autonomie de tous les Canadiens, en fournissant des plans de soins personnalisés et des solutions qui permettent à nos clients de rester dans le confort de leur propre foyer.
Bayshore, une entreprise exclusivement canadienne, est l’un des plus importants fournisseurs de services de santé à domicile et en milieu communautaire au Canada. Avec plus de 100 établissements à travers le pays, y compris des succursales dédiées à la prestation de soins à domicile, des pharmacies et des cliniques de perfusion, Bayshore compte au-delà de 13 000 employés et prodigue des soins à plus de 350 000 clients.
AP-2000672