Technical Account Manager
New York, Toronto, San Francisco Bay Area
$140,000 - $160,000/yearly
Senior Level
Top Benefits
Healthcare and dental coverage
Generous maternity leave (16 weeks paid)
Paternity leave (5 weeks paid + 4 weeks half-time)
About the role
Who you are
- 6 years of experience as a Solution Architect or a similar technical, client-facing role
- Comfort and confidence in client-facing interactions, whether with client administrators or C-Suite executives-Strong EPM modeling experience
- Ability to quickly identify a technical challenge and communicate solutions to clients
- Proven ability to lead multiple projects with internal & external stakeholders
- Experience with finance processes or other use cases (such as supply chain, SPM, Workforce)
- Experience in data analysis, data flows & connections (SQL, API)
What the job involves
- As part of the Success Advisory team, you’ll work closely with our strategic clients to help them optimize their Pigment experience. A product champion with both strong technical abilities and client-facing acumen, you’ll deliver exceptional service to demonstrate the full value of the Pigment platform
- Align with our Customer Success teams to build strategies that consider clients’ roadmap and challenges
- Be the trusted advisor to our most strategic clients regarding technical topics, ranging from performance best practices to Pigment multidimensionality concepts
- Run audits on our clients’ workspaces
- Enrich and maintain our Success Plan offering to uphold industry standards of excellence
- Collaborate with Product & R&D to identify areas of opportunity for product enhancements
Benefits
- Healthcare including dental
- Brand new offices in the heart of Paris, London (Liverpool Street), New York and Toronto
- Hybrid work policy (40% remote)
- One company offsite every year in Paris
- Generous maternity (16 weeks full pay) /paternity leave (5 weeks full pay + 4 weeks half time work but fully paid)
- 50% home work stipend covered by Pigment
- Free Lunches
- Monthly office socials. Quarterly team socials
- 50% travel paid for
About Pigment
Software Development
501-1000
Pigment is an AI-augmented planning platform built for agility and scale. It connects people, data, and processes in one elegant, feature-rich platform that allows planners in every department to prepare for any eventuality. Industry-leading companies like Unilever, Merck, Klarna, Webhelp, and Figma and use Pigment every day, allowing them to confidently make more informed business decisions.
Book your demo today 👉 https://www.pigment.com/contact
We’re hiring! Check out our job openings: https://www.pigment.com/careers
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Technical Account Manager
New York, Toronto, San Francisco Bay Area
$140,000 - $160,000/yearly
Senior Level
Top Benefits
Healthcare and dental coverage
Generous maternity leave (16 weeks paid)
Paternity leave (5 weeks paid + 4 weeks half-time)
About the role
Who you are
- 6 years of experience as a Solution Architect or a similar technical, client-facing role
- Comfort and confidence in client-facing interactions, whether with client administrators or C-Suite executives-Strong EPM modeling experience
- Ability to quickly identify a technical challenge and communicate solutions to clients
- Proven ability to lead multiple projects with internal & external stakeholders
- Experience with finance processes or other use cases (such as supply chain, SPM, Workforce)
- Experience in data analysis, data flows & connections (SQL, API)
What the job involves
- As part of the Success Advisory team, you’ll work closely with our strategic clients to help them optimize their Pigment experience. A product champion with both strong technical abilities and client-facing acumen, you’ll deliver exceptional service to demonstrate the full value of the Pigment platform
- Align with our Customer Success teams to build strategies that consider clients’ roadmap and challenges
- Be the trusted advisor to our most strategic clients regarding technical topics, ranging from performance best practices to Pigment multidimensionality concepts
- Run audits on our clients’ workspaces
- Enrich and maintain our Success Plan offering to uphold industry standards of excellence
- Collaborate with Product & R&D to identify areas of opportunity for product enhancements
Benefits
- Healthcare including dental
- Brand new offices in the heart of Paris, London (Liverpool Street), New York and Toronto
- Hybrid work policy (40% remote)
- One company offsite every year in Paris
- Generous maternity (16 weeks full pay) /paternity leave (5 weeks full pay + 4 weeks half time work but fully paid)
- 50% home work stipend covered by Pigment
- Free Lunches
- Monthly office socials. Quarterly team socials
- 50% travel paid for
About Pigment
Software Development
501-1000
Pigment is an AI-augmented planning platform built for agility and scale. It connects people, data, and processes in one elegant, feature-rich platform that allows planners in every department to prepare for any eventuality. Industry-leading companies like Unilever, Merck, Klarna, Webhelp, and Figma and use Pigment every day, allowing them to confidently make more informed business decisions.
Book your demo today 👉 https://www.pigment.com/contact
We’re hiring! Check out our job openings: https://www.pigment.com/careers