The SAP GTS Business Partner is responsible for leading the deployment and evolution of the integrated solutions within the Global Trade Services (GTS) group and other business areas and plays a key role by acting as the single-point-of-contact between the end users and the Center of Excellence. The Business Partner continuously analyses how the changes will impact the GTS systems and operations and leads the necessary actions to adapt and optimize business processes to drive improvements and ensure their sustainability over time. The SAP GTS Business Partner leads the business requirements development and provides proper communication and training material to the end users on changes. The SAP GTS Business Partner is recognized for his/her in-depth experience and knowledge of the Customs Activities (Classification, Country of Origin, Solicitation, Free Trade Agreement, Import/Export processes) and its processes and work in collaboration with the Center of Excellence to bring best practices forward in the business area. YOU’LL HAVE THE OPPORTUNITY TO: Act as the Single-point-of-contact (SPOC) for GTS end users and for the SAP Business Partners Community. Ensure GTS team stay proficient with changes by providing continuous learning of new features and processes Develop, improve, and maintain GTS training material and exercises; deliver training and coaching to GTS end users Link with other SAP Business Partners to integrate GTS requirements with the other business areas Document GTS knowledge in knowledge library to ensure sustainment and easy onboarding of new employees Onboard new GTS employees in his/her business area on processes and system Request, validate and maintain security end-user list for GTS business area Define the Security Roles in SAP Evaluate how the change is impacting people, and prepare, clarify, and communicate changes related to business processes, systems, job roles and organizational structures Take part in Center of Excellence to offer permanent and updated support (processes, maintain documentations, train new employees / plan new training rollout, manage priorities on defect resolution, plan improvement and workaround processes) Brings best practices within GTS business area to gain efficiency, improve value and lean processes, by: attending community calls and/or leadership governance suggesting improvements and updating processes providing input to communications, policies, and strategies releasing best practice guidelines keeping an eye out on trends and new features for proposing initiatives. Sets tactical plans to support the strategic development goals within the GTS business area and ensure progress towards these goals YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES: Work Experience & Educational requirements Bachelor’s degree in a discipline related to the business area, business administration with an orientation towards system (ERP’s) navigation master’s degree is an asset Holds from 1 to 3 years of experience in the discipline related to the business area Experience in business analysis, process improvements, project management are a plus. Strong interest and curiosity for technology-based solutions and knowledge of SAP/S4/Hana and SAP GTS are a must Familiar with project management approaches, tools, and project lifecycle Versed in Microsoft and Google environments Desired Skill & Abilities Strong communication skills and being ability to clearly articulate messages to various audiences Leadership skills and ability to influence, inspire and encourage colleagues and rally others towards a common goal Team player with the ability to establish and maintain strong relationships Embrace change and ability to role-model desired to-be behaviors Strong analytical, information processing and problem-solving skills Creative and ability to think out-of-the-box Ability to plan tactics, set priorities and perform tasks in a fast-paced environment. Extensive background in a collaborative, team-run environment. Fluency in spoken and written French and English. ACKNOWLEDGING THE POWER OF DIVERSITY BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead! For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning. AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN. Let’s start with a strong foundation — You want it, we have it: Annual bonus based on the company’s financial results Generous paid time away Pension plan Collective saving opportunities Industry leading healthcare fully paid by BRP What about some feel good perks: Flexible work schedule A summer schedule that varies by department and location Holiday season shutdown Educational resources Discount on BRP products WELCOME TO BRP We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 17,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination: It’s about the journey. #LI-SP1 #LI-Hybrid