This Business Systems Analyst role with the US Finance technology team is a specialized position focusing on actuarial-valuation analysis and initiative delivery. As a liaison between actuaries, policy admin systems, Manulife centralized valuation platform and Data & Reporting stewards. Position Responsibilities: Stakeholder Communication and Prioritization: Engage with various stakeholders to identify, solve problems, and prioritize work effectively. Requirements Documentation: Interpret and document business and functional requirements clearly and comprehensively. ETL Validation: Conduct hands-on ETL validation across multiple platforms, including Mainframe, Python, Informatica, and SQL Server. Feature Enhancements: Implement feature additions for existing policy blocks. Policy Admin Understanding: Develop a thorough understanding of the operating models and structures of over six policy admin platforms. System Integration: Facilitate the ingestion of new policy admin data into valuation systems. Specification Mapping: Create and maintain source-to-target specification mappings for the valuation platform. Timely Delivery: Ensure timely delivery of solutions, especially during quarter-end periods. Ad-hoc Support: Provide support for data-related issues as they arise. Initiative Participation: Actively participate in large, upcoming initiatives. Cross-functional Liaison: Serve as a liaison between actuarial, policy admin, and multiple technology teams to ensure smooth communication and project progress. Required Qualifications: Education: Bachelor’s degree. Experience: 10-15 years of experience in the financial services industry. Analytical Skills: Strong analytical and problem-solving skills, with the ability to apply critical thinking to develop effective solutions. Technical Skills: Strong knowledge of SQL and proficiency with reporting tools such as Power BI and Qlik. Working knowledge of Mainframe, Python, Informatica, and SQL Server. Stakeholder Management: Proven skills in managing stakeholder relationships effectively. Preferred Qualifications: Industry Knowledge: Experience with insurance, reinsurance, and valuation functions. Agile Experience: Experience in delivering projects within an Agile framework. Jira Proficiency: Familiarity with Jira, including the ability to translate business and user requirements into Epics, Features, and User Stories. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. The role being advertised is an existing vacancy. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $107,450.00 USD - $199,550.00 USD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.) We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.