Why join us?

DWF Group LLP is seeking a detail-oriented and professional Collections Assistant to support the firm’s credit and collections function. This role plays a key part in maintaining positive client relationships while ensuring timely and accurate collection of outstanding accounts across multiple offices and practice groups.

The successful candidate will work closely with lawyers, finance staff, and clients to manage receivables, apply payments, and assist with the cash receipts and collections processes in a fast-paced legal environment.

Responsibilities

• Contact clients regarding outstanding invoices in a professional and client-focused manner.
• Monitor and follow up on accounts receivable balances across multiple offices.
• Apply payments received (cheques, EFTs, wires) to the appropriate client accounts and invoices.
• Support month-end and year-end collections processes.
• Maintain accurate records and ensure compliance with firm policies and procedures.

What will help you succeed in this role?

• Strong communication skills with a professional and diplomatic approach
• Excellent attention to detail and accuracy
• Strong organizational and time-management skills
• Ability to manage multiple priorities and deadlines
• Previous experience in customer services, or accounts receivable is preferred
• Experience in a law firm or professional services environment is an asset

What we offer

At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs.

Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support.

About Us DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.