Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

We’re seeking a Digital Marketing Specialist – Web Design & Development who’s excited to design, build, and optimize online experiences that inspire confidence in how people view their finances and their impact on the world. In this role, you’ll collaborate with writers, designers, marketers, and product experts to bring ideas to life through seamless digital experiences. From creating and iterating on web pages, components, and design libraries, to applying user research and analytics insights, you’ll have the chance to shape how our members connect with Vancity online. If you thrive on blending creativity with technical skills, championing user experience best practices, and launching polished online experiences that drive campaigns forward, this role is for you.

This is a Full-time, Permanent hybrid role based at our Vancity head office and will report directly to the Manager, Digital Marketing. This hybrid role would require you to work in-office at least once a month.

How You'll Make an Impact

• Be responsible for creating, iterating and maintaining exceptional online experiences that motivate, teach and help people to look at their finances and impact on the world with confidence
• Use your UX and web development skills to design, build and manage design libraries and components with support from your team; you’ll also design, author and implement web pages and other assets
• Apply analytics, data insights, consumer behaviour insights and user research/testing in your work to regularly optimize existing experiences and inform the design of new ones
• Work collaboratively with the rest of the web team, writers, creative team, campaign owners, vendors and experts from many areas such as research, product and compliance
• Refine and strengthen Vancity’s identity together with the creative services team, brand team and the rest of the digital marketing team
• Optimize internal processes in your areas of expertise to position the team for efficiency and growth
• Be an advocate for user experience best practices and bring colleagues along in understanding what makes great design

What You’ll Bring to the Team

• Bachelor’s degree or diploma in Marketing, Business Administration, Communications, Design, or a related field (or equivalent experience)
• Minimum 3 years of professional experience in marketing, UX, and/or web development
• Proficiency in modern design, CMS and web tools (e.g., React JS, Tailwind, Sitecore, Figma, Photoshop, GTM, Webflow, etc)
• Strong skills in HTML, CSS, JavaScript, and responsive design implementation
• Experience with SEO, web accessibility, and web analytics (GTM, GA4, Looker Studio or similar)
• Ability to conduct and translate user research, analytics, and consumer insights into effective and engaging web experiences
• Strong collaboration skills with cross-functional teams, including marketing, content, product, and compliance stakeholders
• Excellent written, verbal, and presentation skills, with the ability to explain design decisions and advocate for user experience best practices
• Creative problem solver with attention to detail and a mindset for continuous improvement and process optimization

You’ll Thrive Here If You Are:

• Creative – your “out-of-box-thinking” is second nature and has allowed you to innovate in your day to day.
• Exceptionally Organized – you have meticulous attention to detail and skills to review information, detect anomalies, investigate and resolve discrepancies. Planning is second nature to you and you thrive in fast-paced environments where details are constantly changing.
• A Natural Multitasker – you enjoy having high volumes of tasks and projects on your plate and still flourish through competing deadlines.
• An Excellent Communicator – you use your interpersonal, written and verbal communication skills to facilitate project deliverables, convey and address ideas, challenges, and opportunities across several functions, teams, and departments, internally and externally. You love to collaborate, consult and negotiate.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a salary range of $56,500 to $84,700 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

Education

Preferred

• Post Secondary Education/Diploma or better in Business Administration
• Post Secondary Education/Diploma or better in Marketing

Skills

Preferred

• Marketing