Client Manager
Top Benefits
About the role
We are looking for a Client Manager to join our team. The Client Manager at BBD provides service and support for internal and external clients. They are responsible for managing and retaining an assigned block of business while maintaining excellent service and positive relationships with all our advisors and clients. They mentor, coach and support the development of the Customer Success team.
The Client Manager will:
- Achieve client success outcomes through a creative and innovative approach
- Manage and retain an assigned block of business in relation to plan design, cost containment initiatives and renewals
- Anticipate & recommend solutions and make decisions based on the needs of the client
- Gather and utilize client data to assist in identifying client-focused opportunities
- Building and maintain the advisor and/or Plan Administrator relationship
- Adapt to changing needs of both internal and external clients
To be successful as a Client Manager, you will need:
- 2-4 years previous work experience or equivalent in a similar role such as insurance or group benefits or client services
- 1-2 years post-secondary in relevant field of study; training in customer service an asset
- Advanced industry and insurance knowledge - GBA Designation an asset
- Problem Solving and critical thinking skills
- Strong relationship builder, collaborator, and communicator
- Demonstrated ability to interpret and understand of complex contracts
- Computer proficiency in MS Office: Word, Excel, and databases
- Creative and innovative approach to problem solving with the ability to make decisions, being solutions oriented
- Flexibility to adapt to a changing environment
What’s in it for you:
- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
Benefits by Design (BBD), a Division of People Corporation, is a trusted provider of employee benefits solutions for small to medium-sized Canadian businesses. Serving over 4,500 companies and impacting more than 50,000 employees, we specialize in designing, implementing, and maintaining customized benefit plans.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we’re committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.
The base salary range for this position is $55,000 - $70,000 per annum, competitive and commensurate with experience. Details of the total compensation package will be shared during the interview process.
About People Corporation
At People Corporation®, we are making a difference in the lives of more than one million Canadian employees and their families by providing employee group benefits, group retirement, wellness, and human resource solutions.
People Corporation is dedicated to helping businesses succeed. With offices and partner firms across the country, we offer expertise in your local market, while being supported by the resources of one of Canada’s fastest growing companies.
We specialize in:
Group Benefits Consulting and Advisory Services Third Party Administration Customized Billing and Reporting Sustainable Solutions Cost Containment Benchmarking Multiple Funding Arrangements Integrating Several Carrier Solutions into a Single Solution Preferred Supplier and Pharmacy Networks Disability Management Health Spending Accounts Wellness Solutions Value-Added Programs Best-in-Class Service Support backed by our Concierge Service Program
Our diverse team of experts provide industry-specific insight, and offer customized solutions designed to fit the unique needs of your business and your most valuable asset – your people. Visit peoplecorporation.com to experience the benefits of people.
Client Manager
Top Benefits
About the role
We are looking for a Client Manager to join our team. The Client Manager at BBD provides service and support for internal and external clients. They are responsible for managing and retaining an assigned block of business while maintaining excellent service and positive relationships with all our advisors and clients. They mentor, coach and support the development of the Customer Success team.
The Client Manager will:
- Achieve client success outcomes through a creative and innovative approach
- Manage and retain an assigned block of business in relation to plan design, cost containment initiatives and renewals
- Anticipate & recommend solutions and make decisions based on the needs of the client
- Gather and utilize client data to assist in identifying client-focused opportunities
- Building and maintain the advisor and/or Plan Administrator relationship
- Adapt to changing needs of both internal and external clients
To be successful as a Client Manager, you will need:
- 2-4 years previous work experience or equivalent in a similar role such as insurance or group benefits or client services
- 1-2 years post-secondary in relevant field of study; training in customer service an asset
- Advanced industry and insurance knowledge - GBA Designation an asset
- Problem Solving and critical thinking skills
- Strong relationship builder, collaborator, and communicator
- Demonstrated ability to interpret and understand of complex contracts
- Computer proficiency in MS Office: Word, Excel, and databases
- Creative and innovative approach to problem solving with the ability to make decisions, being solutions oriented
- Flexibility to adapt to a changing environment
What’s in it for you:
- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
Benefits by Design (BBD), a Division of People Corporation, is a trusted provider of employee benefits solutions for small to medium-sized Canadian businesses. Serving over 4,500 companies and impacting more than 50,000 employees, we specialize in designing, implementing, and maintaining customized benefit plans.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we’re committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.
The base salary range for this position is $55,000 - $70,000 per annum, competitive and commensurate with experience. Details of the total compensation package will be shared during the interview process.
About People Corporation
At People Corporation®, we are making a difference in the lives of more than one million Canadian employees and their families by providing employee group benefits, group retirement, wellness, and human resource solutions.
People Corporation is dedicated to helping businesses succeed. With offices and partner firms across the country, we offer expertise in your local market, while being supported by the resources of one of Canada’s fastest growing companies.
We specialize in:
Group Benefits Consulting and Advisory Services Third Party Administration Customized Billing and Reporting Sustainable Solutions Cost Containment Benchmarking Multiple Funding Arrangements Integrating Several Carrier Solutions into a Single Solution Preferred Supplier and Pharmacy Networks Disability Management Health Spending Accounts Wellness Solutions Value-Added Programs Best-in-Class Service Support backed by our Concierge Service Program
Our diverse team of experts provide industry-specific insight, and offer customized solutions designed to fit the unique needs of your business and your most valuable asset – your people. Visit peoplecorporation.com to experience the benefits of people.