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Project Navigator, Case Management (Term-Certain)

Red Deer, AB
$35/hour
Senior Level
full_time

Top Benefits

An additional 15% of the hourly rate in lieu of vacation, statutory holidays and benefits.

About the role

Please see Special Instructions for more details.

This position will remain open until filled; however the first review of applications will begin on September 2, 2025.

Posting Details

Position Information

Position Title

Project Navigator, Case Management (Term-Certain)

Position Summary

The Case Management project involves working with our Accessibility Services, Counselling Services, Student Care and Testing Services teams to understand how they use the existing system. The Project Navigator will determine new system structure to support these areas and information access levels needed in order to move into one instance of our existing system, while also moving to the cloud-based platform. Department processes and workflows will need to be aligned in order to achieve this integration.

The Project Navigator is responsible for leading and managing projects from initiation through completion within a designated operational area, under the guidance of a project sponsor. This role ensures alignment with strategic and operational goals by overseeing project planning, design, implementation, communication, and assessment.

Working both independently and collaboratively, the Project Navigator engages with a variety of internal and external stakeholders to drive project success. They apply analytical thinking, creativity, and adaptability to support informed decision-making and effective problem-solving.

Key responsibilities include coordinating timelines, reporting, and stakeholder communications, while keeping sponsors and partners informed of progress. Additionally, the Project Navigator supports organizational change by leading training initiatives and contributing to change management efforts to promote successful project adoption.

Position Responsibilities

Project Coordination

  • Lead and manage projects and strategic initiatives, providing expert project coordination and oversight.
  • Design, plan, implement, and assess projects to ensure successful delivery.
  • Monitor project milestones and timelines, ensuring timely completion.
  • Identify issues and propose solutions to maintain project momentum.
  • Act as a liaison between external stakeholders and internal project teams. Mentor external partners on organizational processes and practices.
  • Collaborate with internal departments such as Marketing & Communications, Work Integrated Learning, Registrar’s Office, and academic Schools.
  • Develop and maintain project documentation including plans, schedules, proposals, business cases, deliverables, agendas, and minutes.
  • Support reporting and evaluation through documentation and data collection.
  • Conduct research and gather information in preparation for meetings.
  • Ensure follow-up on all project action items.
  • Present project completion summaries to sponsors and department heads.
  • Organize meeting logistics
  • Manage project budgets to meet objectives.

Training Coordination

  • Plan and execute training initiatives related to new systems, platforms, or organizational changes.

  • Ensure training programs are inclusive, accessible, and tailored to diverse audiences.

  • Maintain records of training plans, schedules, attendance, feedback, and outcomes.

  • Design and customize training materials for internal staff and external stakeholders.

  • Collaborate with subject matter experts to ensure content accuracy and relevance.

  • Monitor and evaluate training effectiveness using surveys, assessments, and performance metrics.

  • Assist in implementing change management strategies.

  • Promote user adoption through effective training and support.

  • Align training efforts with project goals through collaboration with internal and external partners.

  • Facilitate clear and consistent communication among stakeholders.

Required Qualifications

  • Four (4) year undergraduate degree, or three (3) year undergraduate degree plus one full additional year of university representing four years of study or equivalent in a related program, such as, Business Administration, Project Management, Communication.

  • Minimum 3 years of experience in project coordination or management.

  • Familiarity with change management principles and practices.

  • Effective organizational, time management, and planning skills.

  • Excellent oral, written, and technical skills.

  • Strong technical skills and ability to learn different software products.

  • Ability to champion and lead change; a proactive, collaborative, results-oriented style.

  • Strong analytical skills, ability to think outside the box, and apply creative solutions to issues presented.

  • Excellent interpersonal, relationship building, and conflict resolution skills.

  • Proven ability to determine priorities, be self-directed, and work with minimal supervision.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Preferred Qualifications

  • Project Management certification (e.g., PMP, CAPM) is an asset.

  • Knowledge and awareness of the operation of a post-secondary institution is preferred.

Salary or Hourly?

Hourly

Salary

$34.59/hr

Benefits and Compensation Information

An additional 15% of the hourly rate in lieu of vacation, statutory holidays and benefits.

About Red Deer Polytechnic

Focused on advancing the economic and social priorities of Alberta, Red Deer Polytechnic(RDP) provides more than 80 industry-relevant programs within a breadth of credentials to approximately 6,300 credit and apprenticeship students and 3,400+ learners with Continuing Education programming. With modern teaching and learning spaces, and state-of-the-art research and innovation centres in advanced manufacturing and energy innovation, the Polytechnic provides applied research opportunities, leadership in the social, economic, and cultural development of Alberta, and myriad lifelong learning opportunities.

Red Deer Polytechnic (RDP) is more than a post-secondary institution. It is a community of highly dedicated and skilled faculty, staff, learners, and partners who are making a positive impact on the world around us. Unbound by tradition, we are focused on producing the talent, solutions, and environments needed for Alberta’s economy and society to thrive.

Red Deer Polytechnic’s main campus is located on Treaty 7, Treaty 6 and Métis ancestral lands. This is where we will strive to honour and transform our relationships with one another.

Whatever brings you to Red Deer Polytechnic, we are glad you are here. And we look forward to having you as a valued member of our polytechnic community**.**

Posting Detail Information

Competition Number

2025-A-143

Employment Type

Term-Certain Full-Time

Number of Vacancies

1

Desired Start Date

09/15/2025

Position End Date (if term-certain)

06/12/2026

FTE

1.0

Hours of Work

35 hours per week, Monday - Friday. Some evenings and weekends may be required.

Open Date

08/22/2025

Close Date

Open Until Filled

Yes

Note to Applicant

Red Deer Polytechnic fosters an inclusive learning and working environment where everyone can bring their full selves and share their unique talents. We are committed to being responsive to the evolving needs and expectations of our diverse community.

To enrich the intellectual, economic, cultural, and social development of Central Alberta, we value the contributions of individuals with diverse perspectives and experiences. We encourage applications from Indigenous persons, Black and racialized persons, women, persons with disabilities, individuals of all sexual orientations, and persons of any gender identity or expression.

Red Deer Polytechnic will provide job applicants with accommodations in accordance with the Alberta Human Rights Code. To request an accommodation, please contact Peopleandculture@rdpolytech.ca.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Special Instructions to Applicants

This position will remain open until filled; however the first review of applications will begin on September 2, 2025.

Required Documents

  • Cover Letter

  • Resume

Optional Documents

About Red Deer Polytechnic

Education
501-1000

Red Deer Polytechnic is located in Red Deer, Alberta, halfway between the major centres of Calgary and Edmonton.

Since 1964, when our story began as Red Deer College, our post-secondary institution has proudly served our students and communities. Now, as a polytechnic institution, we will continue to offer apprenticeships, certificates, degrees, micro-credentials and degrees, with expanded connections to industry, applied learning opportunities and interdisciplinary study as key features of the student experience.

We welcome you to study with us. We also welcome you to join us as a vibrant gathering place in our community. With two campuses and impressive facilities, Red Deer Polytechnic is an ideal place to learn, work, collaborate, conduct research and enjoy events.

Whatever brings you to Red Deer Polytechnic, we are glad you are here. And we look forward to having you as a valued member of our polytechnic community.