Position Purpose and Summary

The Coordinator, People & Culture - Advisory Services provides administrative support for the full talent acquisition cycle from pre-recruitment to post-recruitment activities. This position supports hiring managers and candidates throughout the recruitment process, coordinates onboarding activities, and manages student employment processes. Reporting to the Associate Director, People & Culture - Advisory Services, this role ensures efficient HR Advisory operations and contributes to a positive candidate and new hire experience.

Key Areas of Accountability

1. P&C Advisory Services Administrative Service and Support

• Respond to, or redirect, general inquiries received by all channels of communication (i.e. phone, email, fax, mail, walk-in, 'chat' etc.)
• Support in coordinating events, meetings and supporting activities/materials as required
• Respond to P&C Help Desk requests by processing requests via response or redirection as appropriate
• Coordinate and perform office administration activities including, but not limited to, collecting various correspondence from/for clients and/or P&C team members, assisting with contract coordination
• May provide occasional back-up support to the Coordinator, People & Culture by providing friendly, efficient and confidential administrative service for the P&C Team, including daily reception services such as greeting walk-in guests and managing the general phone line and email account
• Provide coverage for Advisors during periods of absence (ie, vacation, sick leave, or other out-of office situations), ensuring continuity of service and support to employees and managers
• Provide support to Advisors in select employee relations matters as needed, including documentation, coordinator, and follow-up.

2. Recruitment Support

• Assist with job posting creation and publication on various recruitment platforms
• Coordinate the application review process, including initial resume screening
• Conduct preliminary phone screenings with potential candidates
• Schedule and coordinate interviews between candidates and hiring teams
• Complete reference checks for potential hires

3. Onboarding & Orientation

• Assist in the hiring and onboarding process for new employees, including creating email accounts, and supporting other administrative onboarding tasks
• Coordinate and facilitate new hire orientation sessions for employees
• Arrange and coordinate headshot photography sessions and campus tours for new employees
• Provide support in coordinating and administering performance reviews for new employees by tracking timelines, assisting managers as needed, and ensuring reviews are completed and documented appropriately.
• Support in the offboarding process for employees including exit interviews and other tasks

4. Student Employment Administration

• Support with the overall operation of TWU Student Employment
• Complete recruitment cycle and other administrative processes to facilitate student employment. This includes overseeing the approval process, creating job postings and employment agreements for student employees.
• Maintain accurate and up-to-date student employment records.
• Maintain HRIS and troubleshoot timecard issues for student employees.
• Coordinate group or individual student training sessions as needed and facilitate feedback for student employees.
• Support the student employee hiring process by partnering with managers to ensure compliance with established procedures, timely and accurate creation of contracts, and adherence to institutional policies and timelines.

The Person

Personal

Driven and inspired by the idea of positively impacting the various marketplaces of life through the development of godly Christian leaders by serving the Trinity Western University community.

A dedicated and mature evangelical Christian with an earnest desire to serve in family, church, work, and community. Affirm and support TWU’s mission, values, Statement of Faith, and Community Covenant. Strength of character and reputation, integrity, focused. A winsome personality with a positive and friendly attitude.

Servant-Leader Way of Life**:**Act in a manner that exemplifies Jesus Christ in all on and off-campus contacts thereby living out the servant leadership mission of the university and contributing effectively towards achieving the institutional and Kingdom goals of the organization.

Key Internal Interactions

Reports**:** n/a

Reportsto: Associate Director, P&C, Advisory Services

Standards & Requirements

Education and Certifications

• Bachelor's degree in a related field of study required.

Experience

• 1-2 years of relevant office administration experience required.
• Experience working in human resources and/or supporting the recruitment process preferred.

Knowledge:

• Recruitment and selection processes
• New employee onboarding best practices
• Student employment regulations and procedures
• HRIS systems and reporting
• Office administration procedures

Skills:

• Excellent oral and written communication skills
• Strong interpersonal and relationship-building abilities
• Attention to detail and accuracy
• Proficiency with applicant tracking systems and HRIS
• Organizational and time management skills
• Ability to maintain strict confidentiality
• Problem-solving and critical thinking skills
• Ability to manage multiple priorities in a dynamic environment

Duties and responsibilities that do not constitute a major change may be added, deleted or changed at any time at the discretion of the supervisor either orally or in writing.

Updated**:** October 2025

SalaryClassification: 5

Agreed to by**:** People & Culture

Benefits Of Working at TWU:

• A comprehensive benefits package which includes extended health, dental, and insurance and an RRSP matching program.
• Annual statutory holidays (14) with generous vacation accruement.
• Tuition Benefit for TWU undergraduate and graduate level courses to enhance knowledge and professional competency.
• Torch tuition scholarship for dependents of eligible employees attending TWU.
• Free access to TWU’s fitness/gym facilities and the Norma Marion Alloway Library.
• Subsidized meals at the main cafeteria.
• Discounts and perks for the on-site Trinity Western Outfitters Campus Store and coffee shops, as well as shops and restaurants in Fort Langley.
• Wellness benefits (i.e., counselling, sick days, personal days, and health/wellness spending account).
• Free recreational equipment rentals (e.g., paddle boards, snowshoes, kayaks, etc.).
• Free employee parking on campus.
• Special community events throughout the year.
• Employee and Family Assistance Plan (EFAP).
• A positive Christian fellowship environment.

Trinity Western University encourages applications from all eligible candidates who are able to commit to the University’s mission, values, and Christian identity as articulated in its Statement of Faith and Community Covenant. We are committed to an ethic of inclusion and to the equal treatment of all persons without discrimination in accordance with human rights law.

We particularly invite applications from indigenous people, women, persons with disabilities, and visible minorities. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Persons with disabilities who anticipate needing accommodations during the application process should contact People & Culture.

Trinity Western University is located on the traditional ancestral territory of the Sto:lo people.

35 hours/week