Top Benefits
About the role
Purpose Unlimited is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose Unlimited businesses include Purpose Investments, Advisor Solutions by Purpose, and Driven. At Purpose Unlimited, we pride ourselves on being market leaders in innovation.
Who you are
You bring deep experience in scaling IT functions to meet the evolving needs of growing organizations, and you know how to balance operational excellence with long-term vision.
You’re passionate about building high-performing teams and enabling specialization across IT Support and IT Operations. You understand the importance of both frontline user support and robust infrastructure, and you know how to structure teams to deliver both effectively.
You’re comfortable providing on-site leadership in our Toronto office, and you’re ready to guide the team through growth, change, and increasing complexity. You collaborate well across departments, communicate clearly with stakeholders, and empower Tech Ops leadership to focus on strategic initiatives that drive impact.
What you will do
Lead, mentor, and develop a team of IT professionals including system administrators, technical support engineers, and network specialists. Conduct regular performance reviews, provide coaching and feedback, and identify training opportunities to enhance team capabilities.
Manage workload distribution, set priorities, and ensure team members have the resources needed to succeed. Foster a collaborative environment that promotes learning, knowledge sharing, and professional growth.
Develop and implement IT strategies aligned with business objectives and organizational goals. Oversee the planning, deployment, and maintenance of IT infrastructure including cloud-based enterprise services, networks, security systems, and software applications.
Manage vendor relationships and technology procurement processes. Ensure compliance with security policies, regulatory requirements, and industry best practices.
Lead small and large IT projects from conception through completion, including system upgrades, software implementations, and infrastructure and improvements. Coordinate and communicate with stakeholders across departments to understand requirements and ensure successful project delivery. Manage timelines, resources, and budgets while maintaining quality standards and minimizing business disruption.
Oversee IT service delivery to ensure high availability, performance, and user satisfaction. Establish and monitor service level expectations and key performance indicators. Manage escalated technical issues and ensure timely resolution of critical problems. Implement and maintain IT service management processes including incident management, change control, and asset management.
What you will bring
Bachelor's degree or equivalent in Information Technology, Computer Science, or related field, with 5+ years of progressively responsible IT experience.
Strong knowledge of Microsoft 365 systems and services, endpoint management, network infrastructure, and SaaS platforms.
Experience with cybersecurity principles, backup and disaster recovery procedures, and IT service management frameworks.
Experience leading technical teams with demonstrated ability to motivate, develop, and retain talent.
Excellent communication skills with ability to explain technical concepts to non-technical stakeholders with an emphasis on delivering positive user experience.
Strong project management capabilities with experience using methodologies like Agile or traditional waterfall approaches.
Experience working in regulated industries, understanding the complexities of compliance requirements, audit processes, and the balance between innovation and compliance requirements.
Experience in mid-sized organizations of approximately 300 people is preferred as this role requires someone who can operate effectively in a dynamic, growing business environment where resources must be maximized, and systems must scale efficiently.
The successful candidate will demonstrate exceptional judgement in balancing competing priorities, consistently making strategic decisions that optimize value while managing costs, meeting critical timing requirements, and mitigating risks.
What's in it for you?
At Purpose, you will have the opportunity to work on challenging and impactful projects that are transforming the wealth management industry, with the chance to own and be responsible for new infrastructures that you will help build.
You will be working alongside talented engineers and technologists who are passionate about building high-quality software.
We offer a competitive compensation package and a collaborative work environment that fosters creativity and innovation.
Why should you join us
We are one of Canada’s Top Small & Medium Employers 2023, 2024 & 2025.
We believe in innovation and a vibrant culture - work for an innovative, people-first, financial services firm that values entrepreneurialism.
We believe in a flexible work structure – A flexible hybrid work model that empowers you to do your best work whether at home or the office.
We care about your rewards - Competitive compensation including equity program.
We care about your health – comprehensive group health and dental benefits and life insurance at little to no cost to you, We also offer a Lifestyle Spending Account for all your wellness needs.
We care about your quality of life - flexible paid time-off policy with unlimited vacation days, and flexible sick and mental health days.
We care about your family - Paid parental leave for eligible employees with a top-up.
We care about your future – Generous Group RRSP matching and an optional TFSA program.
We care about your development – We offer training opportunities and tuition support year-round.
Purpose Unlimited is an equal-opportunity employer, and we are dedicated to fostering an inclusive and barrier-free work environment for all employees and candidates. We encourage all qualified candidates to apply and if accommodation is required during any stage of the recruitment process, please contact any member of the People and Culture team at peopleteam@purpose-unlimited.com.
We thank all applicants for their interest; however, only those selected for interviews will be contacted.
Our work philosophy is a hybrid model allowing for flexibility and collaboration.
About Purpose Unlimited
Purpose Unlimited is an independent company that’s creating the future of financial services. Our platform gives entrepreneurs and small to medium-sized businesses the cutting edge tools they need to innovate the next generation of modern asset management, wealth management and banking technology.
Our mission is to be the customer-focused leader that the financial services industry needs.
Our businesses include Purpose Investments, Driven by Purpose, Advisor Solutions by Purpose and Longevity. We pride ourselves in being a great place to work and were recognized as one of Canada’s Top Small & Medium Employers in 2023 and 2024.
Top Benefits
About the role
Purpose Unlimited is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose Unlimited businesses include Purpose Investments, Advisor Solutions by Purpose, and Driven. At Purpose Unlimited, we pride ourselves on being market leaders in innovation.
Who you are
You bring deep experience in scaling IT functions to meet the evolving needs of growing organizations, and you know how to balance operational excellence with long-term vision.
You’re passionate about building high-performing teams and enabling specialization across IT Support and IT Operations. You understand the importance of both frontline user support and robust infrastructure, and you know how to structure teams to deliver both effectively.
You’re comfortable providing on-site leadership in our Toronto office, and you’re ready to guide the team through growth, change, and increasing complexity. You collaborate well across departments, communicate clearly with stakeholders, and empower Tech Ops leadership to focus on strategic initiatives that drive impact.
What you will do
Lead, mentor, and develop a team of IT professionals including system administrators, technical support engineers, and network specialists. Conduct regular performance reviews, provide coaching and feedback, and identify training opportunities to enhance team capabilities.
Manage workload distribution, set priorities, and ensure team members have the resources needed to succeed. Foster a collaborative environment that promotes learning, knowledge sharing, and professional growth.
Develop and implement IT strategies aligned with business objectives and organizational goals. Oversee the planning, deployment, and maintenance of IT infrastructure including cloud-based enterprise services, networks, security systems, and software applications.
Manage vendor relationships and technology procurement processes. Ensure compliance with security policies, regulatory requirements, and industry best practices.
Lead small and large IT projects from conception through completion, including system upgrades, software implementations, and infrastructure and improvements. Coordinate and communicate with stakeholders across departments to understand requirements and ensure successful project delivery. Manage timelines, resources, and budgets while maintaining quality standards and minimizing business disruption.
Oversee IT service delivery to ensure high availability, performance, and user satisfaction. Establish and monitor service level expectations and key performance indicators. Manage escalated technical issues and ensure timely resolution of critical problems. Implement and maintain IT service management processes including incident management, change control, and asset management.
What you will bring
Bachelor's degree or equivalent in Information Technology, Computer Science, or related field, with 5+ years of progressively responsible IT experience.
Strong knowledge of Microsoft 365 systems and services, endpoint management, network infrastructure, and SaaS platforms.
Experience with cybersecurity principles, backup and disaster recovery procedures, and IT service management frameworks.
Experience leading technical teams with demonstrated ability to motivate, develop, and retain talent.
Excellent communication skills with ability to explain technical concepts to non-technical stakeholders with an emphasis on delivering positive user experience.
Strong project management capabilities with experience using methodologies like Agile or traditional waterfall approaches.
Experience working in regulated industries, understanding the complexities of compliance requirements, audit processes, and the balance between innovation and compliance requirements.
Experience in mid-sized organizations of approximately 300 people is preferred as this role requires someone who can operate effectively in a dynamic, growing business environment where resources must be maximized, and systems must scale efficiently.
The successful candidate will demonstrate exceptional judgement in balancing competing priorities, consistently making strategic decisions that optimize value while managing costs, meeting critical timing requirements, and mitigating risks.
What's in it for you?
At Purpose, you will have the opportunity to work on challenging and impactful projects that are transforming the wealth management industry, with the chance to own and be responsible for new infrastructures that you will help build.
You will be working alongside talented engineers and technologists who are passionate about building high-quality software.
We offer a competitive compensation package and a collaborative work environment that fosters creativity and innovation.
Why should you join us
We are one of Canada’s Top Small & Medium Employers 2023, 2024 & 2025.
We believe in innovation and a vibrant culture - work for an innovative, people-first, financial services firm that values entrepreneurialism.
We believe in a flexible work structure – A flexible hybrid work model that empowers you to do your best work whether at home or the office.
We care about your rewards - Competitive compensation including equity program.
We care about your health – comprehensive group health and dental benefits and life insurance at little to no cost to you, We also offer a Lifestyle Spending Account for all your wellness needs.
We care about your quality of life - flexible paid time-off policy with unlimited vacation days, and flexible sick and mental health days.
We care about your family - Paid parental leave for eligible employees with a top-up.
We care about your future – Generous Group RRSP matching and an optional TFSA program.
We care about your development – We offer training opportunities and tuition support year-round.
Purpose Unlimited is an equal-opportunity employer, and we are dedicated to fostering an inclusive and barrier-free work environment for all employees and candidates. We encourage all qualified candidates to apply and if accommodation is required during any stage of the recruitment process, please contact any member of the People and Culture team at peopleteam@purpose-unlimited.com.
We thank all applicants for their interest; however, only those selected for interviews will be contacted.
Our work philosophy is a hybrid model allowing for flexibility and collaboration.
About Purpose Unlimited
Purpose Unlimited is an independent company that’s creating the future of financial services. Our platform gives entrepreneurs and small to medium-sized businesses the cutting edge tools they need to innovate the next generation of modern asset management, wealth management and banking technology.
Our mission is to be the customer-focused leader that the financial services industry needs.
Our businesses include Purpose Investments, Driven by Purpose, Advisor Solutions by Purpose and Longevity. We pride ourselves in being a great place to work and were recognized as one of Canada’s Top Small & Medium Employers in 2023 and 2024.