Cannabis Customer Service Associate (Budtender/Delivery Driver) - PART TIME
Top Benefits
About the role
Since 2015, FARM has been providing safe access to cannabis in a discreet and professional environment remaining client focused and service minded in a high volume retail setting. Budtenders at FARM interact with customers seeking information on the range of available cannabis products and are essential for the front of house (FOH) customer service team. Individuals in this position educate and train new hires ensuring that quality and efficiency standards are met for all customers.
PRINCIPLE DUTIES/RESPONSIBILITIES:
- Ensuring quality assurance and excellent customer service;
- Maintaining knowledge of a wide range of products and accessories;
- Delivering packaged product to customers
- Maintaining delivery records
- Communicating with our Dispatch to ensure timely and accurate deliveries
- Providing customer education on FARM’s range of products;
- Providing a smooth full-spectrum customer experience;
- Maintaining a pleasant and organized environment;
- Strict adherence to all policy and compliance, including The Original FARM’s internal policies, Provincial, and Federal; and
- Other duties as required.
- Safely operating company equipment and vehicles
- You will also be trained as a Budtender for times during your shift when there is no delivery work
- Class 5 or 7 BC Driver’s License
- Clean Drivers Abstract
- Clear Criminal Records Check
- Strong communication skills, time management, and problem-solving skills
- Able to work as a member of a team
QUALIFICATIONS AND SKILLS:
- Strong customer service skills
- Working knowledge of POS systems, Word, and Excel
- Strong communication skills, time management, and problem-solving skills
- Works well in high volume, high level of care, retail environment
- Able to work as a member of a team
- Strong cannabis knowledge and passion required
- BC Selling it Right Certificate
TERMS OF EMPLOYMENT:
- Part-time 10 - 20 hours weekly
- Must be willing to sign FARM’s terms of employment contract
- Must be able to work a variety of night/weekend shifts when required
- Must be willing to cover shifts in the event of sick days/ leaves of colleagues
- Reports to: Assistant Front of House Managers and Store Manager
- Direct Reports: No
- FARM adheres to BC Employment Standards law for hiring and termination
Job Type: Part-time
Pay: From $19.57 per hour
Benefits:
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
Work Location: In person
About The Original Farm
Intro – Our Journey, Our Mission In April 2015, FARMACY opened as the first municipally licensed dispensary in Victoria, BC, operating with the goal to create a safe and welcoming environment for cannabis consumers. By providing the opportunity to educate our customers about the varieties of products available, their uses, effects, and methods of consumption, we reshaped our community’s view of what a “dispensary” could be. Following the federal legalization of recreational cannabis, FARMACY temporarily closed its doors in October 2017 to prepare to reopen under Provincial legalization. In May 2018, the Original FARM was granted Provincial and Municipal approval and reopened as a legal recreational cannabis retailer. Our mission is to continue our role as a leader in the recreational cannabis retail industry, utilizing innovative technology, honest advice, and a shared love for cannabis to provide an exceptional customer experience.
Cannabis Customer Service Associate (Budtender/Delivery Driver) - PART TIME
Top Benefits
About the role
Since 2015, FARM has been providing safe access to cannabis in a discreet and professional environment remaining client focused and service minded in a high volume retail setting. Budtenders at FARM interact with customers seeking information on the range of available cannabis products and are essential for the front of house (FOH) customer service team. Individuals in this position educate and train new hires ensuring that quality and efficiency standards are met for all customers.
PRINCIPLE DUTIES/RESPONSIBILITIES:
- Ensuring quality assurance and excellent customer service;
- Maintaining knowledge of a wide range of products and accessories;
- Delivering packaged product to customers
- Maintaining delivery records
- Communicating with our Dispatch to ensure timely and accurate deliveries
- Providing customer education on FARM’s range of products;
- Providing a smooth full-spectrum customer experience;
- Maintaining a pleasant and organized environment;
- Strict adherence to all policy and compliance, including The Original FARM’s internal policies, Provincial, and Federal; and
- Other duties as required.
- Safely operating company equipment and vehicles
- You will also be trained as a Budtender for times during your shift when there is no delivery work
- Class 5 or 7 BC Driver’s License
- Clean Drivers Abstract
- Clear Criminal Records Check
- Strong communication skills, time management, and problem-solving skills
- Able to work as a member of a team
QUALIFICATIONS AND SKILLS:
- Strong customer service skills
- Working knowledge of POS systems, Word, and Excel
- Strong communication skills, time management, and problem-solving skills
- Works well in high volume, high level of care, retail environment
- Able to work as a member of a team
- Strong cannabis knowledge and passion required
- BC Selling it Right Certificate
TERMS OF EMPLOYMENT:
- Part-time 10 - 20 hours weekly
- Must be willing to sign FARM’s terms of employment contract
- Must be able to work a variety of night/weekend shifts when required
- Must be willing to cover shifts in the event of sick days/ leaves of colleagues
- Reports to: Assistant Front of House Managers and Store Manager
- Direct Reports: No
- FARM adheres to BC Employment Standards law for hiring and termination
Job Type: Part-time
Pay: From $19.57 per hour
Benefits:
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
Work Location: In person
About The Original Farm
Intro – Our Journey, Our Mission In April 2015, FARMACY opened as the first municipally licensed dispensary in Victoria, BC, operating with the goal to create a safe and welcoming environment for cannabis consumers. By providing the opportunity to educate our customers about the varieties of products available, their uses, effects, and methods of consumption, we reshaped our community’s view of what a “dispensary” could be. Following the federal legalization of recreational cannabis, FARMACY temporarily closed its doors in October 2017 to prepare to reopen under Provincial legalization. In May 2018, the Original FARM was granted Provincial and Municipal approval and reopened as a legal recreational cannabis retailer. Our mission is to continue our role as a leader in the recreational cannabis retail industry, utilizing innovative technology, honest advice, and a shared love for cannabis to provide an exceptional customer experience.