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Store Manager

QE HOME9 days ago
Belleville, Ontario
Senior Level
full_time

Top Benefits

Competitive salary – final compensation based on experience and skills
Extended health and dental benefits for those working 28+ hours
Employee discount program

About the role

Come Work With Us!

Join QE Home’s vibrant retail team and take the lead in shaping the customer experience at one of Canada’s most beloved home décor destinations. As a Store Manager , you’ll be at the heart of our operations; guiding your team, driving sales, and cultivating a warm, welcoming store environment that reflects our commitment to comfort, style, and quality.

What You’ll Be Working On

  • Leading and overseeing all aspects of store operations, including sales performance, team development, merchandising, and customer experience.
  • Coaching, mentoring, and inspiring your team to meet and exceed individual and store-wide goals.
  • Fostering a positive, inclusive, and high-performing work culture rooted in QE Home’s values.
  • Delivering exceptional customer service and product knowledge while leading by example on the sales floor.
  • Ensuring visual merchandising standards are executed consistently and creatively.
  • Actively recruiting and consistently seeking out top talent, building and maintaining a strong, high-performing team.
  • Leading performance management by setting clear expectations, delivering regular feedback, and holding team members accountable to achieve individual and team success.
  • Managing the schedule, budgeting, and inventory control with accuracy and efficiency.
  • Monitoring key performance indicators (KPIs) and using insights to drive business growth.
  • Upholding health, safety, and loss prevention standards in accordance with company policies and procedures.

The Physical Side of the Role

  • Ability to stand for up to 8 hours.
  • Ability to lift or carry up to 50 lbs.
  • Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs. to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt.
  • Comfortable climbing ladders for merchandising and stock.

What Will Set You Up for Success

  • 3-5 years of retail experience; minimum 3 years in a supervisory capacity.
  • A passion and previous experience in home décor, fashion retail, and creating memorable customer experiences.
  • Demonstrated success in driving sales and building customer loyalty.
  • Ability to lead teams to exceed all sales and profit goals.
  • Strong communication and interpersonal skills with a collaborative leadership style.
  • Experience with POS systems, visual merchandising, inventory management, and scheduling.
  • Excellent organizational and time management skills with attention to detail.
  • A hands-on approach to leadership, you’re not afraid to jump in and work alongside your team.
  • A solution focused mindset with the ability to see obstacles as opportunities.

What You’ll Need to Thrive Here

  • Enthusiastic, adaptable, and self-motivated.
  • Solution-oriented with a customer-first mindset.
  • Confident decision-making and problem-solving abilities.
  • Passionate about professional development, for yourself and your team.
  • Able to thrive in a fast-paced retail environment while maintaining composure and positivity.

How We Invest in You

  • Competitive salary – final compensation based on experience and skills.
  • Extended health and dental benefits for those working 28+ hours.
  • Employee discount program.
  • Employee & Family Assistance Program (EFAP).
  • Online training program and leadership development support.
  • Receive a free set of sheets upon completing our QE Home University training program.
  • Referral bonus program (up to $300).

Let’s Grow Together

At QE Home, we value individuality and unique career journeys. If you don’t check every box but feel excited about the opportunity, we encourage you to apply. We’re committed to making the hiring process accessible and will work with you to accommodate your needs.

About QE Home

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home décor since 1992. With over 70 stores across the country and a thriving e-commerce presence, we’re passionate about creating spaces where our customers and team can feel truly at home.

About QE HOME

Retail
5001-10,000

We sleep better when you do!

QE Home opened its first store in Vancouver, British Columbia (we were called Quilts Etc. back then!) and 30 years later we’ve grown our store footprint to 77 stores across Canada. Though we’ve come a long way since our humble beginnings in 1992, we’re still proudly Canadian-owned and prouder still to be providing quality bedding to our customers, no matter their comfort preference, style, or budget.

Whether helping to redecorate a bedroom or determining which Canadian-crafted duvet suits a sleeper's needs, our employees are encouraged to share knowledge and build genuine connections. Our service promise is offering tailored solutions based on the unique needs of our diverse customer base – many of whom have been shopping with us for decades!

Recognized as Canada’s largest specialty retailer of bed linens and 2020 Most Innovative e-Commerce Brand (BigCommerce), our goal is to continue creating exceptional shopping experiences and better sleep for all.

We’re constantly improving and innovating our product offering, allowing us to bring our customers quality bedding and home décor. With in-house design teams devoted to researching the latest fabric technologies and fashion trends to create exclusive QE designs using sustainable textiles.

We celebrate and welcome diversity, inclusivity, authenticity, and passion – these values are what make QE Home Canada’s favourite bedding!