Team Leader, Visual
About the role
You’re a visual thinker with a passion for organization and efficiency. As Team Leader, you bring our merchandise design to life while supporting the Assistant Store Leader – Visual. You lead and mentor the merchandising team, communicating the design vision, coaching on visual and operational standards, and providing feedback to drive excellence. You plan, perform, and supervise merchandising work, including floorset execution, ongoing maintenance, signage, and collateral, while managing replenishment routines and back-of-house standards. You analyze KPIs, support expense reduction initiatives, and ensure the salesfloor is always well-stocked and aligned with the brand. Positive, creative, and adaptable, you collaborate across teams to ensure visual merchandising drives both customer experience and sales.
A day in the life as a Team Leader, Visual...
Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader Coach associates on exceptional performance and maintain a strong visible presence in the department/work area In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD) Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors
What you'll bring to the table...
Strong communication and interpersonal skills
Excellent organizational and time management skills Strong problem solving skills Demonstrated ability to execute and drive results Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed. Majority of time in this role will be spent interacting with customers and associates in the store and ensuring that the store business is running smoothly Ability to be in the store as the Leader on Duty multiple times a week. Hourly team members and several leaders within multiple departments will rely on you in the store for everyday operations and ongoing efforts like associate development and performance management.
We'd love to hear from you if you have...
1+ years customer service or retail leadership experience Experience with Microsoft Office, Google applications, computer systems and tablet devices Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends
Not the right fit? Search for Team Leader, Visual jobs in Vancouver, British Columbia, Canada
About Crate and Barrel
At Crate & Barrel, we help people build a home with purpose. Founded in 1962, Crate & Barrel Holdings (CBH) is an industry-leading home furnishings specialty retailer, including the brands Crate & Barrel, Crate & Kids, CB2, and Hudson Grace.
A leader in omnichannel retail and direct marketing, we believe in the experience of physical stores and embracing the customer experience by offering inspired living across all of our platforms. From curated product sourcing and production to custom delivery and set-up in more than 90 countries, our 7,500 talented associates form the dynamic teams that keep our company running and growing.
Today, Crate & Barrel Holdings is owned by the Otto Group, a Hamburg, Germany based global family of retailers and retail-related service providers focused on digital innovation, technology, sustainability and corporate responsibility. We operate more than 100 stores throughout the U.S. and Canada, and hold international franchise locations in nine countries, including six franchise eCommerce platforms.
To learn more about Crate and Barrel, visit www.crateandbarrel.com.
To become a part of our family of brands, visit our careers site at www.jobs.crateandbarrel.com and www.jobs.cb2.com
Similar Jobs
Team Leader, Visual
About the role
You’re a visual thinker with a passion for organization and efficiency. As Team Leader, you bring our merchandise design to life while supporting the Assistant Store Leader – Visual. You lead and mentor the merchandising team, communicating the design vision, coaching on visual and operational standards, and providing feedback to drive excellence. You plan, perform, and supervise merchandising work, including floorset execution, ongoing maintenance, signage, and collateral, while managing replenishment routines and back-of-house standards. You analyze KPIs, support expense reduction initiatives, and ensure the salesfloor is always well-stocked and aligned with the brand. Positive, creative, and adaptable, you collaborate across teams to ensure visual merchandising drives both customer experience and sales.
A day in the life as a Team Leader, Visual...
Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader Coach associates on exceptional performance and maintain a strong visible presence in the department/work area In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD) Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors
What you'll bring to the table...
Strong communication and interpersonal skills
Excellent organizational and time management skills Strong problem solving skills Demonstrated ability to execute and drive results Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed. Majority of time in this role will be spent interacting with customers and associates in the store and ensuring that the store business is running smoothly Ability to be in the store as the Leader on Duty multiple times a week. Hourly team members and several leaders within multiple departments will rely on you in the store for everyday operations and ongoing efforts like associate development and performance management.
We'd love to hear from you if you have...
1+ years customer service or retail leadership experience Experience with Microsoft Office, Google applications, computer systems and tablet devices Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends
Not the right fit? Search for Team Leader, Visual jobs in Vancouver, British Columbia, Canada
About Crate and Barrel
At Crate & Barrel, we help people build a home with purpose. Founded in 1962, Crate & Barrel Holdings (CBH) is an industry-leading home furnishings specialty retailer, including the brands Crate & Barrel, Crate & Kids, CB2, and Hudson Grace.
A leader in omnichannel retail and direct marketing, we believe in the experience of physical stores and embracing the customer experience by offering inspired living across all of our platforms. From curated product sourcing and production to custom delivery and set-up in more than 90 countries, our 7,500 talented associates form the dynamic teams that keep our company running and growing.
Today, Crate & Barrel Holdings is owned by the Otto Group, a Hamburg, Germany based global family of retailers and retail-related service providers focused on digital innovation, technology, sustainability and corporate responsibility. We operate more than 100 stores throughout the U.S. and Canada, and hold international franchise locations in nine countries, including six franchise eCommerce platforms.
To learn more about Crate and Barrel, visit www.crateandbarrel.com.
To become a part of our family of brands, visit our careers site at www.jobs.crateandbarrel.com and www.jobs.cb2.com