IT Engineering Manager – Digital Quality Engineering
About the role
TJX Companies
At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.
Job Description:
IT Engineering Manager**– Digital** Quality Engineering
We are looking for an IT Engineering Manager to join our Digital Back of House Quality Engineering Team
Job Description
We are looking for an experienced IT Engineering Manager to lead our Quality Engineering team. The Quality Engineers are embedded across multiple scrum teams delivering testing capabilities. This is a pivotal role responsible for building and managing a team of Quality engineers, while driving the strategy and execution of both manual and automated testing across these critical systems. In this role you will be working with Product Managers, Solution Delivery leads and business stakeholders to ensure the delivery of scalable, secure, and high-performing technology solutions that support our Digital Back of House operations.
Key responsibilities include:
Strategic Leadership
-
Own the quality vision and roadmap for BoH systems across multiple domains and teams.
-
Build and mentor a team of Quality Engineers (manual + automation), fostering a culture of quality ownership, shift-left testing, and continuous improvement.
-
Define and enforce quality governance: test strategy, release criteria, defect SLAs, and risk mitigation protocols.
Technical Execution
-
Architect, establish and scale automation across UI, API/contract, services, data pipelines, and integration/E2E layers using Selenium, TOSCA, Maven, TestNG, Postman/Newman, REST/GraphQL & BDD Cucumber
-
Champion CI/CD quality (GitHub Actions, Azure DevOps, Jenkins): test impact analysis, parallelization, flaky test control, and quality gates in pipelines.
-
Maintain and enhance the test automation framework, refining automation practices and operational procedures.
-
Ensure data validation and reconciliation across systems like Order Management, Merchandising, and Supply Chain.
-
Lead scalability, and resilience testing for high-volume systems such as Payments and Store Ops.
Domain-Specific Quality
-
Drive integration testing across ERP, OMS, WMS, POS, and financial systems.
-
Validate business-critical workflows: inventory planning, order orchestration, payment processing, store execution, and vendor/supplier interactions.
-
Ensure compliance and audit readiness for systems handling sensitive data (e.g., PCI for Payments).
Collaboration & Communication
-
Partner with Product, Engineering, and Business stakeholders to align on acceptance criteria, release readiness, and quality KPIs.
-
Manage vendor QA deliverables and ensure quality SLAs for third-party integrations.
-
Communicate quality insights and risks to leadership with clarity and impact.
Must Haves Qualifications
-
8+ years of IT experience in QA, 2+ years of QA Manager experience.
-
Proficiency in various testing techniques (manual, automated), understanding of software development lifecycle (SDLC), and familiarity with QA methodologies and tools are essential
-
5+ years leading and developing teams as a manager
-
Deep understanding of testing complex, integrated systems across domains such as Merchandising, Planning, Supply Chain, Store Operations, Order Management, and Payments.
-
Hands-on expertise designing and scaling frameworks across UI, API, data, and E2E with Cucumber (BDD), Maven, TestNG, plus TOSCA/Selenium, Postman/REST.
-
Experience managing QA deliverables from third-party vendors, coordinating offshore teams, and ensuring consistent quality across distributed teams.
-
Skilled in stakeholder engagement, cross-functional alignment, and translating technical quality insights into business impact.
-
Strong performance management skills to include coaching, goal setting, holding team members across multiple levels accountable for commitments
-
Familiarity with CI/CD pipelines (e.g., GitHub Actions, Azure DevOps), test orchestration, environment management, and embedding quality gates into automated workflows.
-
Proven track record of experience with building and supporting scalable, high-performance applications
-
Strong Experience with agile delivery model
Preferred Qualifications
-
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
-
Certifications like ISTQB Certified Tester – Advanced Level, CSQA
-
Familiarity with Ranorex Studio for test automation.
-
Exposure to platforms like SAP, Oracle, Manhattan, or Blue Yonder in the context of merchandising, planning, or supply chain operations.
-
Experience with Java, REST APIs, and cloud platforms (OCI, AWS, Azure).
-
Knowledge of Behavior-Driven Development (BDD), Test-Driven Development (TDD), and Test-Contract Driven Development (TCD) methodologies.
-
SAFe Agile certifications are a plus.
Renseignements supplémentaires : Tous les candidats âgés de 18 ans et plus seront soumis à une vérification de leur casier judiciaire durant le processus d’embauche.
Cette offre d’emploi vise un poste déjà existant et vacant au sein de notre organisation.
TJX Canada utilise l’intelligence artificielle (IA) pour aider à la présélection et à l’évaluation des candidats pour ce poste.
Associés internes de TJX : Veuillez vous assurer de soumettre votre candidature via la console centrale des emplois dans Workday. Ne postulez pas directement à cette offre d'emploi via le site carrière.
Address:
60 Standish Court
Location:
CAN Siège social – Mississauga, Ont.Salary Range: $99,960.00-$151,368.00 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.
About The TJX Companies, Inc.
TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.
IT Engineering Manager – Digital Quality Engineering
About the role
TJX Companies
At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.
Job Description:
IT Engineering Manager**– Digital** Quality Engineering
We are looking for an IT Engineering Manager to join our Digital Back of House Quality Engineering Team
Job Description
We are looking for an experienced IT Engineering Manager to lead our Quality Engineering team. The Quality Engineers are embedded across multiple scrum teams delivering testing capabilities. This is a pivotal role responsible for building and managing a team of Quality engineers, while driving the strategy and execution of both manual and automated testing across these critical systems. In this role you will be working with Product Managers, Solution Delivery leads and business stakeholders to ensure the delivery of scalable, secure, and high-performing technology solutions that support our Digital Back of House operations.
Key responsibilities include:
Strategic Leadership
-
Own the quality vision and roadmap for BoH systems across multiple domains and teams.
-
Build and mentor a team of Quality Engineers (manual + automation), fostering a culture of quality ownership, shift-left testing, and continuous improvement.
-
Define and enforce quality governance: test strategy, release criteria, defect SLAs, and risk mitigation protocols.
Technical Execution
-
Architect, establish and scale automation across UI, API/contract, services, data pipelines, and integration/E2E layers using Selenium, TOSCA, Maven, TestNG, Postman/Newman, REST/GraphQL & BDD Cucumber
-
Champion CI/CD quality (GitHub Actions, Azure DevOps, Jenkins): test impact analysis, parallelization, flaky test control, and quality gates in pipelines.
-
Maintain and enhance the test automation framework, refining automation practices and operational procedures.
-
Ensure data validation and reconciliation across systems like Order Management, Merchandising, and Supply Chain.
-
Lead scalability, and resilience testing for high-volume systems such as Payments and Store Ops.
Domain-Specific Quality
-
Drive integration testing across ERP, OMS, WMS, POS, and financial systems.
-
Validate business-critical workflows: inventory planning, order orchestration, payment processing, store execution, and vendor/supplier interactions.
-
Ensure compliance and audit readiness for systems handling sensitive data (e.g., PCI for Payments).
Collaboration & Communication
-
Partner with Product, Engineering, and Business stakeholders to align on acceptance criteria, release readiness, and quality KPIs.
-
Manage vendor QA deliverables and ensure quality SLAs for third-party integrations.
-
Communicate quality insights and risks to leadership with clarity and impact.
Must Haves Qualifications
-
8+ years of IT experience in QA, 2+ years of QA Manager experience.
-
Proficiency in various testing techniques (manual, automated), understanding of software development lifecycle (SDLC), and familiarity with QA methodologies and tools are essential
-
5+ years leading and developing teams as a manager
-
Deep understanding of testing complex, integrated systems across domains such as Merchandising, Planning, Supply Chain, Store Operations, Order Management, and Payments.
-
Hands-on expertise designing and scaling frameworks across UI, API, data, and E2E with Cucumber (BDD), Maven, TestNG, plus TOSCA/Selenium, Postman/REST.
-
Experience managing QA deliverables from third-party vendors, coordinating offshore teams, and ensuring consistent quality across distributed teams.
-
Skilled in stakeholder engagement, cross-functional alignment, and translating technical quality insights into business impact.
-
Strong performance management skills to include coaching, goal setting, holding team members across multiple levels accountable for commitments
-
Familiarity with CI/CD pipelines (e.g., GitHub Actions, Azure DevOps), test orchestration, environment management, and embedding quality gates into automated workflows.
-
Proven track record of experience with building and supporting scalable, high-performance applications
-
Strong Experience with agile delivery model
Preferred Qualifications
-
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
-
Certifications like ISTQB Certified Tester – Advanced Level, CSQA
-
Familiarity with Ranorex Studio for test automation.
-
Exposure to platforms like SAP, Oracle, Manhattan, or Blue Yonder in the context of merchandising, planning, or supply chain operations.
-
Experience with Java, REST APIs, and cloud platforms (OCI, AWS, Azure).
-
Knowledge of Behavior-Driven Development (BDD), Test-Driven Development (TDD), and Test-Contract Driven Development (TCD) methodologies.
-
SAFe Agile certifications are a plus.
Renseignements supplémentaires : Tous les candidats âgés de 18 ans et plus seront soumis à une vérification de leur casier judiciaire durant le processus d’embauche.
Cette offre d’emploi vise un poste déjà existant et vacant au sein de notre organisation.
TJX Canada utilise l’intelligence artificielle (IA) pour aider à la présélection et à l’évaluation des candidats pour ce poste.
Associés internes de TJX : Veuillez vous assurer de soumettre votre candidature via la console centrale des emplois dans Workday. Ne postulez pas directement à cette offre d'emploi via le site carrière.
Address:
60 Standish Court
Location:
CAN Siège social – Mississauga, Ont.Salary Range: $99,960.00-$151,368.00 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.
About The TJX Companies, Inc.
TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.