Purchasing specialist call center agent
Top Benefits
About the role
Company Description
At Kenny U-Pull, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick, and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting!
Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales.
What we offer:
-
A full-time, permanent position
-
A competitive wage starting at $20/hr + commission
-
Vacation, benefits and a RRSP matching program
-
Annual AIM tuition scholarship program up to $8,500 per eligible dependents
-
The tools and support needed to be successful in your career and professional development
-
A dynamic & rewarding work environment that is also a lot of fun!
Job Description
We are currently looking for motivated individuals to join our call center team located in Laval, Quebec. As a call center agent specialized in purchasing, you'll play an essential role in buying vehicles for our various branches and assisting in our day-to-day operations. This position offers an exciting opportunity for people with a passion for the automotive industry and who enjoy providing exceptional customer service.
What you’re responsible for:
-
Answering incoming calls related to the purchase of used vehicles
-
Understanding the specific needs of our customers and offering personalized solutions
-
Highlighting our unique business model and sustainability benefits
-
Negotiating and concluding the purchase of cars, keeping in mind purchasing objectives and customer satisfaction
-
Following up on pending customer requests related to sales and purchase
Qualifications
To join our team:
- You are bilingual in French and English(required)
- You have previous call center experience (1 year)
- You have excellent negotiation and persuasion skills
- You have excellent customer service and communication skills
- You have the ability to multi-task in a fast-paced environment
About American Iron & Metal
American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products. We take pride in doing good things for the environment to help create a greener, more sustainable future for all. It’s simple; we do it right. We AIM for excellence.
Purchasing specialist call center agent
Top Benefits
About the role
Company Description
At Kenny U-Pull, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick, and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting!
Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales.
What we offer:
-
A full-time, permanent position
-
A competitive wage starting at $20/hr + commission
-
Vacation, benefits and a RRSP matching program
-
Annual AIM tuition scholarship program up to $8,500 per eligible dependents
-
The tools and support needed to be successful in your career and professional development
-
A dynamic & rewarding work environment that is also a lot of fun!
Job Description
We are currently looking for motivated individuals to join our call center team located in Laval, Quebec. As a call center agent specialized in purchasing, you'll play an essential role in buying vehicles for our various branches and assisting in our day-to-day operations. This position offers an exciting opportunity for people with a passion for the automotive industry and who enjoy providing exceptional customer service.
What you’re responsible for:
-
Answering incoming calls related to the purchase of used vehicles
-
Understanding the specific needs of our customers and offering personalized solutions
-
Highlighting our unique business model and sustainability benefits
-
Negotiating and concluding the purchase of cars, keeping in mind purchasing objectives and customer satisfaction
-
Following up on pending customer requests related to sales and purchase
Qualifications
To join our team:
- You are bilingual in French and English(required)
- You have previous call center experience (1 year)
- You have excellent negotiation and persuasion skills
- You have excellent customer service and communication skills
- You have the ability to multi-task in a fast-paced environment
About American Iron & Metal
American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products. We take pride in doing good things for the environment to help create a greener, more sustainable future for all. It’s simple; we do it right. We AIM for excellence.