Member Services Representative/ Teller
Top Benefits
About the role
At Kindred Credit Union, you will be part of cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.
You’re invited to make a differenceas a part timeMember Services****Representative.
This position is 3 days per week in our Elmira Branch.
Reporting to the Manager Member Services Team, this role requires a detailed and friendly service partner, who will serve and connect members with solutions that best fit their financial needs, enabling them to make peace with their money.
Key Responsibilities**:**
- Build relationships with members, asking good questions and listening to understand their needs
- Deliver exemplary service to members in completing a variety of everyday financial transactions.
- Refer members to branch specialists for advice and solutions relating to credit and investments
- Bring expertise in Kindred’s distinct offering of products and services to members’ attention to answer questions and provide solutions for future needs
- Ensure members are equipped to access digital channels so they can bank with Kindred where, when and how they want
As the ideal candidate, you bring qualifications and experience in:
- Customer service and cash handling, experience in banking preferred
- Expertise in MS Office & confident learning new applications
- Active commitment to Kindred’s shared values and purpose
Why Kindred
You will be part of a collaborative workplace where you’ll be asked to participate in the business and share your voice. You’ll be expected to continually grow your skills and abilities and to share your expertise and experience with colleagues. You’ll also be supported in volunteering your talents in community and other programs that are important to you.
We believe that your life is bigger than any job, so we’ll work together to achieve work-life quality and to care for your overall wellness. And of course, your rewards package includes competitive total compensation plus an array of financial products and services at preferred rates for staff. By choosing Kindred, you’ll be joining an engaged workforce: we’re a provider of a Living Wage, and we’re using business as a force for good™ as a B Corp.
Our comprehensive total rewards package includes:
- The minimum starting rate at Kindred is $21.30 per hour
- Three weeks of vacation to start
- Career growth opportunities, continuous training & development support
- Staff benefits on financial products & services
RSVP
Ready to choose Kindred? Visit us at www.kindredcu.com/careers to learn more about why people enjoy working with us and what we offer. Please apply with your resume. We look forward to connecting with you!
As a team of people who, with compassion, integrity, and stewardship, care deeply about each other, our members, our communities, and our world, Kindred is committed to building an equitable, diverse, and inclusive workplace. Kindred’s values-centered and faith-inspired, warmly professional, expressly invitational characteristics compel us to be a place that understands, respects, and values, and treats equitably all people of every race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability.
About Kindred Credit Union
Kindred Credit Union (Kindred) is a member-owned financial cooperative based in Kitchener, Ontario. Kindred's values-centred approach is woven into everything we do and makes us the one-of-a-kind choice for people across Ontario who want to connect their values and faith with their finances. Kindred has eight full-service branches offering a complete range of banking, investing, and borrowing products and services. Kindred has been in the making for over 50 years and it all began when a group of Mennonites had a radical vision to see mutual aid put into faithful practice – extending access to financial services across our community. That vision is lived out today through our innovative and impactful products, services, and programs. Values Integrity, compassion, and stewardship are woven into everything we do. It's how we treat each other as staff, members, and in community. Commitment We believe values and faith are central to life, and financial decisions are not values neutral. We strive to provide staff an environment where their work has purpose and provide members with opportunities to bring meaning to their money. This is our commitment to each other and to our members. Purpose Cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities. Banking with Purpose So, what does ‘Banking with Purpose' mean? Although we're not a bank, the word ‘banking' makes it clear that this is what we do. It's the line of business we're in. ‘Purpose' means seeking after more than just an ordinary life: it means seeking to have an impact. Whether that purpose is faith-inspired or rooted in values, more and more people are seeking to have all aspects of their lives aligned with their beliefs – including their finances. For Kindred, our desire is that there is purpose in everything we do.
Member Services Representative/ Teller
Top Benefits
About the role
At Kindred Credit Union, you will be part of cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.
You’re invited to make a differenceas a part timeMember Services****Representative.
This position is 3 days per week in our Elmira Branch.
Reporting to the Manager Member Services Team, this role requires a detailed and friendly service partner, who will serve and connect members with solutions that best fit their financial needs, enabling them to make peace with their money.
Key Responsibilities**:**
- Build relationships with members, asking good questions and listening to understand their needs
- Deliver exemplary service to members in completing a variety of everyday financial transactions.
- Refer members to branch specialists for advice and solutions relating to credit and investments
- Bring expertise in Kindred’s distinct offering of products and services to members’ attention to answer questions and provide solutions for future needs
- Ensure members are equipped to access digital channels so they can bank with Kindred where, when and how they want
As the ideal candidate, you bring qualifications and experience in:
- Customer service and cash handling, experience in banking preferred
- Expertise in MS Office & confident learning new applications
- Active commitment to Kindred’s shared values and purpose
Why Kindred
You will be part of a collaborative workplace where you’ll be asked to participate in the business and share your voice. You’ll be expected to continually grow your skills and abilities and to share your expertise and experience with colleagues. You’ll also be supported in volunteering your talents in community and other programs that are important to you.
We believe that your life is bigger than any job, so we’ll work together to achieve work-life quality and to care for your overall wellness. And of course, your rewards package includes competitive total compensation plus an array of financial products and services at preferred rates for staff. By choosing Kindred, you’ll be joining an engaged workforce: we’re a provider of a Living Wage, and we’re using business as a force for good™ as a B Corp.
Our comprehensive total rewards package includes:
- The minimum starting rate at Kindred is $21.30 per hour
- Three weeks of vacation to start
- Career growth opportunities, continuous training & development support
- Staff benefits on financial products & services
RSVP
Ready to choose Kindred? Visit us at www.kindredcu.com/careers to learn more about why people enjoy working with us and what we offer. Please apply with your resume. We look forward to connecting with you!
As a team of people who, with compassion, integrity, and stewardship, care deeply about each other, our members, our communities, and our world, Kindred is committed to building an equitable, diverse, and inclusive workplace. Kindred’s values-centered and faith-inspired, warmly professional, expressly invitational characteristics compel us to be a place that understands, respects, and values, and treats equitably all people of every race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability.
About Kindred Credit Union
Kindred Credit Union (Kindred) is a member-owned financial cooperative based in Kitchener, Ontario. Kindred's values-centred approach is woven into everything we do and makes us the one-of-a-kind choice for people across Ontario who want to connect their values and faith with their finances. Kindred has eight full-service branches offering a complete range of banking, investing, and borrowing products and services. Kindred has been in the making for over 50 years and it all began when a group of Mennonites had a radical vision to see mutual aid put into faithful practice – extending access to financial services across our community. That vision is lived out today through our innovative and impactful products, services, and programs. Values Integrity, compassion, and stewardship are woven into everything we do. It's how we treat each other as staff, members, and in community. Commitment We believe values and faith are central to life, and financial decisions are not values neutral. We strive to provide staff an environment where their work has purpose and provide members with opportunities to bring meaning to their money. This is our commitment to each other and to our members. Purpose Cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities. Banking with Purpose So, what does ‘Banking with Purpose' mean? Although we're not a bank, the word ‘banking' makes it clear that this is what we do. It's the line of business we're in. ‘Purpose' means seeking after more than just an ordinary life: it means seeking to have an impact. Whether that purpose is faith-inspired or rooted in values, more and more people are seeking to have all aspects of their lives aligned with their beliefs – including their finances. For Kindred, our desire is that there is purpose in everything we do.