Receptionist
Top Benefits
About the role
Receptionist
Volkswagen of Newmarket, Newmarket, ON L3Y 9A1
Ready to be the friendly face and voice that welcomes our guests and keeps Volkswagen of Newmarket running smoothly?
Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s your chance to work for a Fortune 500 company and grow with us! We are looking for a Receptionist to be the first point of contact for our dealership.
As a Receptionist, you will be responsible for the professional and efficient managing of visitors, telephone calls, and messages. You will also be responsible for a variety of clerical duties.
If you're poised, professional, and a master at making first impressions count, apply today!
Position Details
Fixated Schedule - Hours:
- Monday–Thursday: 4:00 PM – 7:00 PM
- Friday: Off
- Saturday: 10:00 AM – 5:00 PM
Wage: $17.20
Here’s What You’ll Be Doing:
- Greets customers and visitors, ensuring optimum customer service.
- Answers and directs phone calls and ensures messages are delivered to the respective parties.
- Maintains knowledge of basic dealership information to act as a resource for incoming callers requesting information.
- Answers customer questions about services performed or refers them to someone who can.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Performs other duties as required by the Sales Manager to ensure the successful operation of the dealership.
Skills and Qualifications
- Minimum of 1-year experience in a related field.
- Proficiency with Microsoft Office.
- Excellent telephone etiquette.
- Excellent interpersonal, communication (verbal & written English), and customer service skills.
- Detail-oriented and excellent organizational and multi-tasking skills.
- Ability to work efficiently and effectively under pressure with simultaneous deadlines.
- Experience with licensing, CDK, and 180 is an asset.
Why Work For Pfaff?
- Competitive Compensation – whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.
- Health Benefits – full-time employees have access to health, dental, long-term disability, and life insurance.
- Vacation and Paid Time Off
- Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.
- Stock Purchase Program – Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.
We thank all applicants for their interest in Pfaff Automotive Partners.
About Pfaff Automotive Partners Inc.
Pfaff Automotive Partners started in 1964 out of a desire to provide the best customer service experience in the industry.
In 2021, Pfaff Automotive Group was acquired by Lithia & Driveway, the largest automotive retailer in North America.
With these two powerful brands, we're focused on making buying and servicing a car or motorcycle as easy as possible. This is done with a diverse set of brands and advanced e-commerce capabilities that provide modern customers with an unlimited range of options to suit their needs and lifestyles.
Receptionist
Top Benefits
About the role
Receptionist
Volkswagen of Newmarket, Newmarket, ON L3Y 9A1
Ready to be the friendly face and voice that welcomes our guests and keeps Volkswagen of Newmarket running smoothly?
Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s your chance to work for a Fortune 500 company and grow with us! We are looking for a Receptionist to be the first point of contact for our dealership.
As a Receptionist, you will be responsible for the professional and efficient managing of visitors, telephone calls, and messages. You will also be responsible for a variety of clerical duties.
If you're poised, professional, and a master at making first impressions count, apply today!
Position Details
Fixated Schedule - Hours:
- Monday–Thursday: 4:00 PM – 7:00 PM
- Friday: Off
- Saturday: 10:00 AM – 5:00 PM
Wage: $17.20
Here’s What You’ll Be Doing:
- Greets customers and visitors, ensuring optimum customer service.
- Answers and directs phone calls and ensures messages are delivered to the respective parties.
- Maintains knowledge of basic dealership information to act as a resource for incoming callers requesting information.
- Answers customer questions about services performed or refers them to someone who can.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Performs other duties as required by the Sales Manager to ensure the successful operation of the dealership.
Skills and Qualifications
- Minimum of 1-year experience in a related field.
- Proficiency with Microsoft Office.
- Excellent telephone etiquette.
- Excellent interpersonal, communication (verbal & written English), and customer service skills.
- Detail-oriented and excellent organizational and multi-tasking skills.
- Ability to work efficiently and effectively under pressure with simultaneous deadlines.
- Experience with licensing, CDK, and 180 is an asset.
Why Work For Pfaff?
- Competitive Compensation – whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.
- Health Benefits – full-time employees have access to health, dental, long-term disability, and life insurance.
- Vacation and Paid Time Off
- Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.
- Stock Purchase Program – Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.
We thank all applicants for their interest in Pfaff Automotive Partners.
About Pfaff Automotive Partners Inc.
Pfaff Automotive Partners started in 1964 out of a desire to provide the best customer service experience in the industry.
In 2021, Pfaff Automotive Group was acquired by Lithia & Driveway, the largest automotive retailer in North America.
With these two powerful brands, we're focused on making buying and servicing a car or motorcycle as easy as possible. This is done with a diverse set of brands and advanced e-commerce capabilities that provide modern customers with an unlimited range of options to suit their needs and lifestyles.