Requisition ID: 190882
Career Group: Corporate Office Careers
Job Category: Digital Experience Platform
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Ontario
City: Mississauga
Location: Tahoe Office

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

The Specialist, Digital Platform will be accountable for delivering business results through a deep understanding of market, customer and internal stakeholder needs and support the continuous evolution of Sobeys Inc. (all banners) consumer facing platforms. This role will drive the development and implementation of features and functionalities and a key support for the ongoing day-to-day web content management and updates to deliver exceptional digital customer experiences.

Here’s where you’ll be focusing:

Website & Digital Product Operations

• Collaborate with the Platform Manager on web features, maintaining and prioritizing the product backlog.
• Work closely with UX/UI designers, developers, and business stakeholders to define and refine requirements
• Translate business needs into user stories, acceptance criteria, and clear requirements.
• Perform regular website audits to identify and resolve bugs, platform usability issues, and performance bottlenecks through testing and feedback loops.
• Develop and coordinate website features and functionalities, including overseeing design, workback schedules, UAT approvals, and deployments pertaining to products, shopping lists, recipes, and meal planning.
• Organize and maintain product categories and filters to improve website navigation, and user experience.
• Collaborate with the marketing, content, and category management teams to plan and execute featured collections, site componentry, and seasonal campaigns.
• Assign and validate mandatory item data including categories, product tags, and other digital assets.
• Strategically place products on homepage, category pages, and other high-traffic areas of the website to maximize conversion and feature adoption rates.
• Work closely with the content, marketing, and category management teams to ensure merchandising strategies are aligned with overall business objectives.
• Support bulk uploads and data imports using spreadsheets, templates, or automated tools.
• Regularly monitor website performance metrics like conversion and click through rates to improve product placement and componentry layout.
• Collaborate with the Retail Media team to provide updates on product readiness in support of vendor activations.
• Work closely with the technical teams to triage website issues pertaining to dataflow, category creation, and product onboarding.

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What you have to offer:

• 3+ years of experience in e-commerce, merchandising, digital marketing, or a similar role.
• Bachelor's degree in Marketing, Business, Computer Science, UX/UI, or a related field (or equivalent experience)
• Familiarity with Agile methodologies, Jira (or similar tools), and Figma.
• Proficiency working with a variety of digital software, technologies, and content management systems like PIM, Adobe Experience Manager, WordPress, Alogia, and eDAM is a plus.
• Experienced with website analytics tools like Google Analytics, Adobe Analytics, and Tableau to interpret data to make informed decisions.
• Basic understanding of UX principles and ability to ensure the website is easy to navigate, mobile-friendly, and aesthetically pleasing.
• Strong organizational and project management skills with the ability to prioritize tasks in a fast-paced environment.
• Strong Microsoft Excel, Word and PowerPoint skills.
• Bilingual with French language is an asset

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.

• Access to Virtual Health Care Platform and Employee and Family Assistance Program.

• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.

• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.

• Learning and Development Resources to fuel your professional growth.

• Parental leave top-up

• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.