**pspan style=font-size:**10.0pt;font-family: verdana, geneva, sans-serif;color: indianredstrongspan style=color: #c00000Work Location Type: Onsite/span/strong br/spanspan style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifAs a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results./span/ppspan style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifOur welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.brbr/span/ppspan style=font-size: 10.0pt;font-family: verdana, geneva, sans-serif;color: #c00000strongCompensation: /strong/span/ppspan style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifThe base salary for this role ranges between $51,440 - $70,730 with eligibility for an incentive target of $6,000.00 which is contingent upon achieving both individual and company performance objectives./span/ppspan style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifThe pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills.

The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law./span/ppspan style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifThis job posting is for an existing vacancy./span/pp /pp style=text-align: justify;margin: 0.0in 0.0in 8.0pt;line-height: 107%;font-size: 11.0pt;font-family: Calibri, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptstrongspan style=line-height: 107%;color: #c00000KEY DUTIES AND RESPONSIBILITIES: (You Will): /span/strong/span/pulli style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptGreet customers and welcome them to WFS as they enter the counter area/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptProvide exceptional service identifying and processing orders for the customer’s needs/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptPrepare quotes and source products for special orders based on customer requirements not in inventory/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptProvide product substitutions to customers as required or requested/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptFollow-up on customer back orders, quotes, and issues/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptContinuously improve product knowledge through vendor training sessions, online research, and on the job learning from peers and customers, etc./span/lili style=line-height: normal;background-color: white;font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=color: #222222;font-family: verdana, geneva, sans-serif;font-size: 10.0ptGenerate new sales by proactively recommending alternative and/or complimentary products to increase customer satisfaction and profitability for WFS/span/lili style=line-height: normal;background-color: white;font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=color: #222222;font-family: verdana, geneva, sans-serif;font-size: 10.0ptEnsure all cash and credit card sales are reconciled daily/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptProcess customer returns and PO returns as per Quality Systems procedure/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptBuild customer relationships and become a trusted advisor/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptPromote WFS marketing initiatives to drive sales/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptProvide input to marketing and product management for future initiatives and product opportunities/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptEnsure inventory at the counter is replenished in a timely manner, to ensure customer satisfaction/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptReview all reports and make inquiries as needed/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptSeek special contract pricing from vendors when applicable/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptFollow all safety protocol in compliance with WFS’ Health & Safety policies and procedures and the Occupational Health & Safety Act/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptSupport all aspects of WFS Quality Management System /span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptOther duties as assigned/span/li/ulp style=text-align: justify;margin: 0.0in 0.0in 8.0pt;line-height: 107%;font-size: 11.0pt;font-family: Calibri, sans-serif /pp style=text-align: justify;margin: 0.0in 0.0in 8.0pt;line-height: 107%;font-size: 11.0pt;font-family: Calibri, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptstrongspan style=line-height: 107%;color: #c00000REQUIRED EXPERIENCE AND QUALIFICATIONS (You Have): /span/strong/span/pulli style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptA minimum of 1 year WFS warehouse experience required/span/lili style=line-height: normal;font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptCompletion of high school diploma, or equivalent experience/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptPrevious customer service experience would be an asset/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptDemonstrated strong work ethic and personal commitment to get the job done/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptDemonstrated ability to provide exceptional customer service/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptTeam-player and an ability to work independently/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptKnowledge of industrial and/or safety products is preferred/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptSuperior interpersonal, problem solving and customer service skills to effectively build relationships/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptStrong communication skills, ability to convey message in an organized, clear, and effective manner/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptSelf-starter, taking action to achieve goals beyond what is required/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptStrong time management and organizational skills/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptProficient computer skills and aptitude/span/lili style=font-size: 10.0pt;font-family: verdana, geneva, sans-serifspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptKnowledge of dangerous goods and WHMIS regulations is required/span/li/ulpspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0pt;color: indianredstrongbrspan style=color: #c00000Rewards and Benefits: /span/strong/spanbrspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptOur programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked): /span/pul type=discli style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptMedical, dental, vision and prescription drug coverage/span/lili style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptPaid time off (PTO) and up to 12 company holidays per year (dependent on home province)/span/lili style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptLife insurance coverage, including spousal and dependent life insurance./span/lili style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptEmployee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns/span/lili style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptRegistered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future/span/lili style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptEducational & Professional Membership Fee Assistance program/span/lili style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptEmployee discounts, team member perks and more!brbr/span/li/ulpspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0pt;color: #c00000strongDEI Statement: /strong/span/ppspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptWe encourage you to apply even if your experience doesnt perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact./span/pp /ppspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptWe are proud to be an equal opportunity workplace.

All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance./span/pp /ppspan style=font-family: verdana, geneva, sans-serif;font-size: 10.0ptPre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.brbr#LI-PS/span/p