Top Benefits
About the role
Advertised as : Client Account Manager Role but actual role title is Project Manager I Location: 75 Eglinton Ave E, Midtown Toronto, ON M4P 3A4- Remote Reports to: B2B Assistant Sales Manager Contract: Regular, Full-time Education : College Diploma or equivalent Travel Requirements: No For existing vacancy: No
About Us TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.
Our Work Culture At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment. Autonomous - We encourage and trust your decision-making skills Progressive work environment- If you have skills to prove we have all ladders for you to grow Flexible - We believe in results Innovative - All ideas matter Inclusive - Everyone is Included and everyone wins
About the Job We are hiring a Client Account Manager to join our team in partnership with one of the fastest-growing companies in social media: Pinterest! In this role, you’ll support our client’s Enterprise Sales Team with account management activities and play an instrumental role in driving the success of their advertising solutions. This is your chance to grow your career, make a global impact, and earn a competitive salary! This is a primarily remote role with occasional in-office days for training, team connections and business needs—if you’re looking for flexibility, this is for you.
Annual Base Salary at CAD $75,000.
Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Partner & Client Management Build and nurture strategic partnerships by supporting campaign performance, optimizations, and opportunities, collaborating with internal teams to achieve partner goals. Cultivate strong relationships with key stakeholders across partner organizations, establishing yourself as a trusted advisor and proactively advocating for solutions that deliver exceptional outcomes. Support client engagements by deeply understanding business objectives and delivering tailored, consultative solutions for shared success.
PreSales and Strategic Planning (Executed at the direction of client account managers & sellers) Contribute to RFPs, participate in client meetings, and conduct account planning and research with project managers. Develop media plans and campaign strategies using internal tools and data for sizing, targeting, budget, and the right measurement approach. Align partner objectives to platform best practices and measurement strategy. SFDC pipeline creation and management for upsell and expansion opportunities.
Campaign Setup, Management, and Optimization Define campaign programs, support kick-off calls, and manage creative asset review and approval. Create bulk sheets and keyword lists for campaign launches. Support the measurement team to set up studies, track campaigns, and effectively communicate performance to clients. Oversee campaign setup, ensuring all delivery requirements are met, custom schedules, and Deal Review approval. Optimize campaigns with Pinterest tools, driving conversions through retargeting, high-intent targeting, and data-driven adjustments. Work across paid, owned, and earned media channels to maximize campaign efficiency and impact.
Strategic Growth and Data Insights Understand partner goals, translating data into actionable insights and compelling narratives to guide successful campaign strategy. Proactively identify and capitalize on opportunities to promote Pinterest products, expan client partnerships, and drive incremental revenue and ad spend growth. Leverage client budgets and market insights to deepen overall client engagement on Pinterest.
Performance Tracking & Reporting Take ownership of regular reporting: deliver trackers to monitor pacing and performance changes and provide visibility into live campaigns through weekly and end-of-campaign reports. Ensure all reporting aligns with agreed-upon KPIs and deliverable expectations, clearly communicating performance insights to internal teams and partners. Job Requirements: 2-3 years experience in marketing, advertising, Enterprise or the digital industry. Experience in search, display, customer data, and ads measurement. Excellent analytical skills, with a clear ability to optimize and upsell media campaigns based on media performance across paid, owned, and earned channels. Demonstrated experience building and managing relationships with business and marketing leaders within client or agency organizations; existing relationships are a plus. Proven track record of leveraging client budgets to drive broadened engagement and increased ad spend on platform. Strong presentation, communication, and collaboration skills, with the ability to build relationships and convey information clearly to diverse audiences. Ability to work both autonomously and collaboratively, thriving in a fast-paced and dynamic team environment. Bachelor’s degree in Business Administration or equivalent experience.
Benefits & Perks Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business. Robust career path with a full development plan and the opportunity to grow in the organization. Paid 5 weeks of training and nesting and 4 weeks of ticketing, 2 weeks annual leave. Continuous learning through progressive training that is specific to your tenure and skills. Competitive salary with incentive programs Positive and supportive environment Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.
Schedule Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 6 PM.
Location Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton Midtown Toronto
Teleperformance welcomes and encourages applications from people with Disabilities. Should you be invited to participate in the selection process, we are committed to accommodate you to best meet your needs.
Not the right fit? Search for Client Account Manager jobs in Toronto, Ontario, Canada
About TP
We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.
Similar Jobs
Top Benefits
About the role
Advertised as : Client Account Manager Role but actual role title is Project Manager I Location: 75 Eglinton Ave E, Midtown Toronto, ON M4P 3A4- Remote Reports to: B2B Assistant Sales Manager Contract: Regular, Full-time Education : College Diploma or equivalent Travel Requirements: No For existing vacancy: No
About Us TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.
Our Work Culture At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment. Autonomous - We encourage and trust your decision-making skills Progressive work environment- If you have skills to prove we have all ladders for you to grow Flexible - We believe in results Innovative - All ideas matter Inclusive - Everyone is Included and everyone wins
About the Job We are hiring a Client Account Manager to join our team in partnership with one of the fastest-growing companies in social media: Pinterest! In this role, you’ll support our client’s Enterprise Sales Team with account management activities and play an instrumental role in driving the success of their advertising solutions. This is your chance to grow your career, make a global impact, and earn a competitive salary! This is a primarily remote role with occasional in-office days for training, team connections and business needs—if you’re looking for flexibility, this is for you.
Annual Base Salary at CAD $75,000.
Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Partner & Client Management Build and nurture strategic partnerships by supporting campaign performance, optimizations, and opportunities, collaborating with internal teams to achieve partner goals. Cultivate strong relationships with key stakeholders across partner organizations, establishing yourself as a trusted advisor and proactively advocating for solutions that deliver exceptional outcomes. Support client engagements by deeply understanding business objectives and delivering tailored, consultative solutions for shared success.
PreSales and Strategic Planning (Executed at the direction of client account managers & sellers) Contribute to RFPs, participate in client meetings, and conduct account planning and research with project managers. Develop media plans and campaign strategies using internal tools and data for sizing, targeting, budget, and the right measurement approach. Align partner objectives to platform best practices and measurement strategy. SFDC pipeline creation and management for upsell and expansion opportunities.
Campaign Setup, Management, and Optimization Define campaign programs, support kick-off calls, and manage creative asset review and approval. Create bulk sheets and keyword lists for campaign launches. Support the measurement team to set up studies, track campaigns, and effectively communicate performance to clients. Oversee campaign setup, ensuring all delivery requirements are met, custom schedules, and Deal Review approval. Optimize campaigns with Pinterest tools, driving conversions through retargeting, high-intent targeting, and data-driven adjustments. Work across paid, owned, and earned media channels to maximize campaign efficiency and impact.
Strategic Growth and Data Insights Understand partner goals, translating data into actionable insights and compelling narratives to guide successful campaign strategy. Proactively identify and capitalize on opportunities to promote Pinterest products, expan client partnerships, and drive incremental revenue and ad spend growth. Leverage client budgets and market insights to deepen overall client engagement on Pinterest.
Performance Tracking & Reporting Take ownership of regular reporting: deliver trackers to monitor pacing and performance changes and provide visibility into live campaigns through weekly and end-of-campaign reports. Ensure all reporting aligns with agreed-upon KPIs and deliverable expectations, clearly communicating performance insights to internal teams and partners. Job Requirements: 2-3 years experience in marketing, advertising, Enterprise or the digital industry. Experience in search, display, customer data, and ads measurement. Excellent analytical skills, with a clear ability to optimize and upsell media campaigns based on media performance across paid, owned, and earned channels. Demonstrated experience building and managing relationships with business and marketing leaders within client or agency organizations; existing relationships are a plus. Proven track record of leveraging client budgets to drive broadened engagement and increased ad spend on platform. Strong presentation, communication, and collaboration skills, with the ability to build relationships and convey information clearly to diverse audiences. Ability to work both autonomously and collaboratively, thriving in a fast-paced and dynamic team environment. Bachelor’s degree in Business Administration or equivalent experience.
Benefits & Perks Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business. Robust career path with a full development plan and the opportunity to grow in the organization. Paid 5 weeks of training and nesting and 4 weeks of ticketing, 2 weeks annual leave. Continuous learning through progressive training that is specific to your tenure and skills. Competitive salary with incentive programs Positive and supportive environment Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.
Schedule Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 6 PM.
Location Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton Midtown Toronto
Teleperformance welcomes and encourages applications from people with Disabilities. Should you be invited to participate in the selection process, we are committed to accommodate you to best meet your needs.
Not the right fit? Search for Client Account Manager jobs in Toronto, Ontario, Canada
About TP
We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.