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Assistant Manager

McDonald's19 days ago
Verified
Oromocto, NB
CA$58,500/year
Mid Level

Top Benefits

Performance incentives
Career growth opportunities
Employee meal discounts

About the role

Job Summary: As an Assistant Manager at McDonalds, you will play a key leadership role in ensuring smooth restaurant operations, delivery excellent customer service, and supporting the development of crew members. You will assist the General Manager in managing day-to-day operations, leading a team, and driving key business results, including guest experience, profitability, and team engagement.

Key Responsibilities: Leadership & Team Development

  • Assist in recruiting, training, and developing crew and shift managers.
  • Foster a positive, inclusive work environment.
  • Lead by example, ensuring company policies and procedures are followed.

Guest Experience & Service Excellence

  • Ensure top-tier customer service by coaching and supporting team members.
  • Handle guest concerns and resolve issues effectively.
  • Monitor speed of service and restaurant cleanliness.

Operations & Business Performance

  • Assist in inventory management, ordering, and waste control.
  • Ensure food safety and health regulations are met.
  • Monitor and analyze key business metrics (sales, labor, costs) to optimize efficiency.

Cash & Asset Management

  • Assist in daily cash handling, deposits, and financial reporting.

  • Maintain security protocols to prevent loss and ensure compliance.

Qualifications & Skills:

  • Previous leadership experience in a fast-paced, customer-focused environment.

  • Strong communication and problem-solving skills

  • Ability to lead and motivate a team in a high energy setting.

  • Basic understanding of business operations, inventory management, and financial reporting.

  • Flexibility to work varying shifts, including weekends and holidays.

Why Join Us?

  • Competitive salary and performance incentives.
  • Opportunities for career growth and advancement.
  • A fun, fast-paced work environment with a supportive team.
  • Employee meal discounts and benefits.

About McDonald's

Restaurants
10,000+

McDonald’s is the world’s leading global foodservice retailer with over 37,000 locations in over 100 countries. More than 90% of McDonald’s restaurants worldwide are owned and operated by independent local business men and women.

McDonald's & our franchisees employ 1.9 million people worldwide.

We serve the world some of its favorite foods - World Famous Fries, Big Mac, Quarter Pounder, Chicken McNuggets and Egg McMuffin.

To learn more about the company, please visit www.aboutmcdonalds.com.