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Appliance Technician

Collingwood, Ontario, Canada
Mid Level
CONTRACTOR

About the role

Royal York Property Management is looking for a reliable and experienced Appliance Technician to attend residential rental properties, complete appliance assessments, diagnose appliance issues, perform approved appliance repairs, respond to urgent or emergency appliance calls when required, and identify additional appliance or property concerns that may require follow-up.

Royal York Property Management is a full-service residential property management company serving property owners across Canada. We help owners protect their investments and simplify the day-to-day through a structured, process-driven management approach.

This role is ideal for someone who is experienced, hands-on, professional, punctual, and able to work independently in the field. The right person should be comfortable using company systems, documenting work with photos and videos, communicating clearly, and completing appliance service work safely and professionally.

How to Apply

Apply with your resume If your background aligns, you’ll receive a link to a short pre-recorded video interview shortly after applying

What You’ll Do

Attend residential rental properties for appliance service calls, assessments, repairs, urgent calls, and follow-up appointments Respond to urgent or emergency appliance issues when assigned or scheduled Inspect appliance issues and determine the cause of the problem Complete approved appliance repairs in a safe and professional manner Diagnose issues with refrigerators, stoves, ovens, dishwashers, washers, dryers, microwaves, and other residential appliances Take clear photos and videos of the appliance, issue, work area, completed repair, and any concerns requiring follow-up Provide clear updates, notes, photos, videos, and details of completed work after each visit Use the company app, phone, calendar, and required systems to receive jobs, view appointment details, submit updates, upload photos/videos, and communicate status Respect the calendar, arrive on time, and keep appointments updated properly Communicate professionally with tenants, property owners, and internal team members Identify when additional appliance work, another licensed trade, replacement, delivery, installation, restoration, or follow-up service is required Create or recommend additional work orders for appliance-related follow-up repairs Return to properties to complete approved follow-up appliance work Follow company instructions, appointment details, access instructions, calendar bookings, and documentation requirements

General Work May Include

Urgent or emergency appliance calls Refrigerator troubleshooting and repair Stove and oven troubleshooting and repair Dishwasher troubleshooting and repair Washer troubleshooting and repair Dryer troubleshooting and repair Microwave troubleshooting where applicable Appliance leak assessments Appliance noise or performance concerns Appliance power or connection checks where applicable Appliance installation checks where applicable Filter, hose, seal, latch, element, pump, motor, or component checks where applicable Rental turnover appliance checks Appliance assessments for residential rental properties

Requirements

Previous experience as an appliance technician, appliance repair contractor, service technician, maintenance technician, or similar role Strong knowledge of residential appliance diagnostics, repairs, and service work Available to handle urgent or emergency appliance calls when required Reliable transportation Necessary appliance repair tools and equipment available Comfortable attending residential rental properties independently iPhone 13 or equivalent smartphone with a high-quality camera Comfortable using a mobile app, phone, calendar, and online systems to receive jobs, update appointments, upload photos/videos, and submit notes Comfortable taking clear photos and videos of appliance issues, repair concerns, and completed work Able to write clear notes and submit updates after each visit Punctual, reliable, and able to respect scheduled appointments and calendar bookings Ability to work independently with minimal supervision Professional, reliable, punctual, and detail-oriented Able to communicate respectfully with tenants, property owners, and team members Able to complete work safely, professionally, and within the scope of experience, licensing, certification, and applicable requirements

Nice-to-Have

Experience with residential rental properties Experience handling urgent appliance service calls Experience supporting property management, maintenance, or residential service operations Experience identifying when replacement, delivery, installation, another licensed trade, or follow-up service is required Experience documenting service work through mobile apps, photos, videos, notes, and job updates

Ideal Candidate

The ideal candidate is an experienced Appliance Technician who is reliable, professional, and comfortable working independently at residential rental properties.

They know how to assess appliance issues, complete approved repairs properly, document the work clearly, and communicate respectfully with tenants, property owners, and internal team members.

They are punctual, organized, and comfortable using mobile systems to receive jobs, update appointments, upload photos and videos, and submit notes after each visit.

They understand when a repair is within their scope and when another licensed trade, replacement, delivery, installation, restoration, or internal follow-up is required.

Field Requirements

Reliable transportation Appliance repair tools and equipment available for appointments Smartphone with a high-quality camera Ability to travel between residential rental properties Ability to handle urgent or emergency appliance calls when required Ability to use company app, phone, calendar, and online systems Ability to submit clear updates, photos, videos, and notes after each visit

Important Note

This role is for appliance repair and appliance service work only. Any plumbing, electrical, HVAC, gas, structural, restoration, or permit-required work outside the technician’s scope must be reported and escalated so the appropriate licensed trade or internal team can follow up. Gas appliance work must only be completed by someone with the proper gas license or certification where required.

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About Royal York Property Management

Leasing Residential Real Estate
201-500 employees

Royal York Property Management is the premier property management and leasing company in Ontario, boasting an extensive portfolio of over 22,000 properties. What sets us apart is our unique offering of guaranteed rental income to landlords, ensuring peace of mind and financial stability. With a remarkable $10.1 billion in real estate assets under management, we stand as one of Canada's largest and most reputable property management firms. Additionally, our global presence is expanding and we now service 11 locations in Europe and over 40 locations in North America.

Our commitment to innovation drives our approach to property management. Leveraging our proprietary technology, we aim to disrupt the industry and enhance processes and systems. With over 20 strategically positioned offices across North America and Europe, we provide clients with local expertise and unwavering service delivery, as all departments operate 24/7.

At Royal York Property Management, we treat our clients' investment properties with utmost care, as if they were our own. Whether it's addressing maintenance concerns or conducting tenant showings, we consistently ask ourselves if we are meeting the standards we would set for our own properties. Our primary focus is to prioritize the needs of our clients and tenants, striving to achieve excellence every day.

Royal York Property Management goes above and beyond just rent collection. We are the only company in the industry that offers a genuine rental guarantee for our residential properties. Our confidence in our rigorous tenant placement process enables us to guarantee rent payment, cover legal expenses, and even replace tenants if they default on their rental payments during the agreed term.

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