**Service Administrator-**FFUN Cars Saskatoon
Permanent Full-Time

Join Our Team as a Service Administrator

You’re not just answering phones or booking appointments—you’re the heartbeat of our service department. As the first point of contact, you set the tone for an exceptional customer experience. Behind the scenes, you’re the organizational expert who keeps everything running smoothly, ensuring every job moves seamlessly from start to finish.

If you thrive in a fast-paced environment, love connecting with people, and take pride in keeping things on track, this role is your opportunity to shine. Your attention to detail and ability to juggle multiple priorities will help create the kind of service experience that keeps customers coming back.

What you’ll be doing:

• Be the first point of contact for service customers—answer calls with a friendly, professional tone.

• Schedule and coordinate service appointments for oil changes, brakes, and other minor repairs.

• Follow up with customers to ensure satisfaction and address any concerns promptly.

• Handle customer inquiries and complaints with professionalism and care.

• Maintain accurate customer records in the database.

• Provide administrative support to the service team to keep operations running smoothly.

• Communicate clearly and professionally with customers and team members.

• Pay attention to every detail—because in service, details matter.

What we are looking for:

• A natural people-person who’s comfortable on the phone.

• Strong organizational and multitasking skills.

• Computer savvy—you’ll be using scheduling systems and email daily.

• Positive attitude and team-player mentality

• Previous experience in admin, reception, or customer service is an asset.

• Ability to prioritize and multi-task

• Excellent verbal and written English communication skills

Why FFUN:

• Competitive Pay: $16–$20 per hour, based on experience, plus a monthly bonus for each appointment booked.

• **Group Retirement Savings Plan -**Employer-Employee matched contributions because we care about your future financial security

• **Employee Discounts –**Get excited with exclusive discounts, not just on vehicles, but also on service, repairs and parts.

• **Training & Development–**Buckle up for an exciting ride! Joining us is like stepping onto a rocket ship of learning opportunities in a turbo-charged industry.

• **Corporate Gym Membership Rates -**Get your fitness on with corporate gym membership rates that won't break the bank. Flex those muscles, both at work and at the gym.

• **Health & Dental–**Stay healthy and smile bright with our comprehensive health and dental plans. We've got you covered inside and out.

• **Giving Back –**From Hospital Foundations to local sports teams, we want everyone to have a little more FFUN in their lives.

What it's really like to work here.

The FFUN Group is Canada’s fastest growing motor and recreational group retailer with nearly 25 locations throughout Saskatchewan, Manitoba and Ontario. We bring FFUN to life and are fuelled by amazing people, representing all of your favourite brands of automotive and recreational vehicles.

At FFUN we recognize that life is short and that it goes by in the blink of an eye. We can help people make the most of their lives by having fun, at any age. We offer great career opportunities, excellent pay programs, terrific benefits, corporate support, training and an amazing culture defined by our core values: Driven to Grow, Team Player, FFUN Attitude and Down to Earth

Ready to Join Us?

If this sounds like the opportunity you’ve been waiting for, we’d love to meet you! Our application process is quick and easy—just a few clicks!

At FFUN Group, we’re committed to providing a barrier-free, unbiased, and equitable hiring experience. If you require accommodations, please contact our recruitment team at careers@ffun.com.

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