Who We Are – Bayfield Mall Storage Inc. - Where Smart Storage Meets Simple Living

At Bayfield Mall Storage, we’re more than just a storage facility — we’re a trusted partner in helping people simplify their lives. Located in the heart of Barrie, we provide clean, secure, and affordable storage solutions for both residential and commercial customers.

Every day, our team delivers peace of mind through flexible unit options, advanced security, and a commitment to reliability you can count on. Whether supporting customers on-site or behind the scenes, your work helps make storage easy, efficient, and worry-free.

We believe a great workplace starts with strong communication, operational excellence, and a positive, people-first culture. As an active part of the local community, we value teamwork, accountability, and taking pride in what we do.

Why Join Us? We recognize great work with meaningful rewards — including comprehensive benefits, real opportunities for growth, and a supportive environment where people feel valued and inspired.

Ready to make a meaningful impact and grow with a dependable, customer-focused team? Let’s make storage simple — together.

Who You Are – A Professional Who Takes Pride in Great Service

You’re a reliable, approachable professional who values clear communication, accuracy, and teamwork. You build positive relationships by being attentive, responsive, and committed to doing things the right way. Comfortable in a fast-paced environment, you stay organized, follow established processes, and pay close attention to detail.

At Bayfield Mall Storage, you succeed by working collaboratively, taking ownership of your responsibilities, and aligning your work with our values—helping deliver a consistent, positive experience for customers and teammates alike.

The Role – Creating Exceptional Storage Experiences, Every Day

We are seeking a proactive and hands-on Assistant Site Manager to support daily operations at Bayfield Mall Storage Inc. This role plays a key part in overseeing facility operations, delivering excellent customer service, and supporting financial performance while helping maintain a safe, efficient, and well-maintained site. Working closely with the Site Manager, the Assistant Site Manager helps guide the team, supports consistent execution of processes and standards, and contributes to positive customer experiences at every touchpoint. This role requires adaptability, strong attention to detail, and a commitment to operational excellence in a fast-paced, customer-focused environment.

Availability requirements: This role requires open availability based on business needs, with work hours that may vary and include rotating weekend shifts.

Pay Range

$19.50 - $21.00 per hour

What You’ll Be Doing - Every Day is Game Day

Departmental Duties

• Customer Experience & Sales:
• Deliver high quality customer service by assisting with inquiries, tours, rentals, reservations, and follow up communications.
• Execute sales processes including presenting storage options, pricing, promotions, agreements, and value-added products (locks, insurance, packing supplies).
• Execute the rental workflow including inquiries, tours, quoting, agreements, move ins, renewals, and move outs with accuracy.
• Represent the business with professionalism and contribute to positive customer reviews and community reputation.
• Facility Operations & Security:
• Support the daily operations of the Bayfield Mall Storage facility, ensuring a clean, safe, secure, and customer ready property at all times.
• Perform routine property inspections, ensuring unit readiness, cleanliness, lighting checks, and basic maintenance tasks.
• Monitor and report on facility security systems, access logs, and irregularities.
• Conduct and document daily site inspections for cleanliness, safety, and security; complete maintenance logs and follow ups.
• Maintain unit inventory accuracy, ensuring units labeled rent ready are physically verified.
• Financial & Administrative Support:
• Maintain accurate administrative records including payments, receipts, customer files, inventory, and unit status.
• Process payments, deposits, and account updates with 100% accuracy.
• Generate daily/weekly/monthly administrative reports as required by management.
• Support delinquency management including customer outreach, lock checks, notices, and auction preparation.
• Complete lock checks, overlocks, and delinquency follow ups according to company processes.
• Team Support, Training & Compliance:
• Assist with onboarding and mentoring team members; act as keyholder and site lead in the Property Manager’s absence.
• Provide training support for new hires and uphold consistent service practices.
• Maintain compliance with operational policies, safety procedures, fire code standards, and incident reporting.
• Support marketing efforts including signage updates, promotion displays, and assisting with referral tracking.

What You Bring - Skills That Turn Heads

• 1–2 years of customer service, site management and sales experience with proven ability to handle customer interactions professionally.
• Strong organizational and administrative accuracy, including payment handling and reporting.
• Ability to work independently, make sound decisions, and maintain a high standard of cleanliness, safety, and customer service.
• Post-secondary education in business, operations, management, or a related field.
• Experience with facility operations, basic maintenance tasks, or building systems.
• Exposure to sales driven environments, local marketing efforts, or community engagement initiatives.
• Valid driver’s license and access to a reliable vehicle.
• Basic proficiency in Microsoft Office (Word, Excel, Outlook).

Physical Requirements and Work Environment

• Move throughout the facility to complete daily inspections, check unit readiness, perform light maintenance tasks, and monitor cleanliness, safety, and security.
• Walk, stand, bend, and lift items up to 50 lbs as needed to support site upkeep and customer move-ins.
• Perform both indoor and outdoor activities during routine walkthroughs, lighting checks, and seasonal tasks such as basic snow or debris removal.
• Work in a customer-facing environment with regular interaction with visitors, team members, and vendors.
• Work hours may vary based on business needs and may include weekends on a rotating basis

Why You’ll Love Us - A place that supports you, inside and outside of work.

• Competitive hourly wage.
• Comprehensive health benefits (medical, dental, vision, life insurance) after probation.
• Clear pathways for career advancement and internal promotion opportunities.
• A supportive, team-focused culture with recognition programs and employee appreciation events.
• A Free on-site parking in a convenient mall location for an easy commute.

Join us and let’s do great things together

Are you ready to make an impact, lead with purpose, and grow your career? Apply now and help us redefine storage space through smarter, innovative solutions—one step at a time.

Your Path to Joining Us - The Interview Journey

Here’s what you can expect:
1. Application Review: Our team will carefully review your application and qualifications.

2. Initial Phone Screen: If qualified, a quick chat to get to know you better and align your goals with ours.

3. Predictive Index Assessment: Take a quick 15-20 minute that helps us get to know you better.

4. In-Person Interview: Qualified candidates are invited for a panel in person interview with the People and Culture Business Partner, Site Manager and Director, Property Management.

5. Verbal Offer: Successful candidates may receive a verbal offer after the interview which is conditional to reference check and criminal record check.

6. Final Steps: Once the verbal offer is accepted, you will be sent a written offer with onboarding details.

We’ll keep the process transparent and efficient, with updates at every step.

Vacancy status: This posting represents an active vacancy for which we are currently hiring.

Bayfield Mall Storage Inc. is an equal opportunity employer and is committed to fostering an inclusive and accessible environment, where all Team Members and customers feel valued, respected, and supported. We thank you for your interest in employment opportunities at Bayfield Mall Storage. Please note, only the candidates who are selected for an interview will be contacted. Bayfield Mall Storage welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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