Location: Greater Toronto Area (GTA)

Employment Type: Full-Time

Position Summary

We are looking for a dedicated and organized Accounts Receivable Collections Specialist to manage outstanding customer accounts and ensure timely payment of invoices. This role is focused primarily on collections, maintaining positive client relationships, and improving cash flow by following up on overdue accounts.

Key Responsibilities

● Monitor accounts receivable aging reports on a daily basis. ● Contact customers by phone and email regarding outstanding invoices. ● Follow up consistently on overdue accounts until payment is received. ● Maintain detailed records of all communication and collection efforts. ● Resolve payment issues by coordinating with customers and internal staff. ● Negotiate payment arrangements when appropriate. ● Send account statements, reminders, and collection notices. ● Escalate severely overdue accounts to management when necessary. ● Provide regular updates on outstanding balances and collection progress. ● Maintain professional and respectful communication with all clients. ● Help improve collection processes and reduce overdue accounts.

Qualifications

● Previous experience in accounts receivable, collections, or accounting is preferred. ● Strong communication and customer service skills. ● Excellent organizational and time management abilities. ● Comfortable making a high volume of collection calls and sending follow-up emails. ● Proficient with Microsoft Office (Excel, Outlook) and accounting software. ● Strong attention to detail and accuracy. ● Ability to work independently and manage multiple accounts.

Compensation

● Competitive salary based on experience (approximately $55,000–$65,000 per year) ● Opportunities for professional growth and advancement.