Top Benefits
About the role
About Molsoft
For Merchants, By Merchants. Molsoft is a Shopify Premier certified integration and service partner based in Montreal, QC. We provide bespoke commerce solutions, empowering innovative brands and retailers with increased agility & flexibility to unlock growth and disrupt their industry. Our services span Strategy & Consulting, Retail & Unified Commerce, Development & Integrations, Design & Experiences, and Education & Institutions.
About The Role
As an Integrations Specialist at Molsoft, you will play a crucial role in supporting clients with their Shopify tech stack. You will collaborate closely with project managers to install and configure third-party apps, optimize clients' use of these apps, and keep the team up to date with new features and functionalities.
What You'll Do
- Integrate third-party apps and help with ongoing support.
- Coordinate with external stakeholders, such as third-party vendors or platform partners, to ensure smooth integration.
- Troubleshoot and resolve any technical issues or bugs, working closely with the development team.
- Monitor task progress and timelines to ensure timely completion, proactively identifying and addressing any delays or obstacles.
- Provide technical guidance and support to the team, assisting with resolving technical challenges.
- Lead training sessions with clients and create training material on using and administering their eCommerce platform and Shopify apps/admin configuration, ensuring they have the knowledge and resources to effectively manage their online stores.
- Document best practices, and lessons learned to improve efficiency and facilitate knowledge sharing within the team.
- Stay updated on the latest eCommerce trends, technologies, and platform updates to continually inform account managers and deliver cutting-edge solutions.
Skills & Experience
- Very strong written and spoken communication skills, both in French and English.
- 2-3 years of experience in launching eCommerce projects, preferably within an agency or consulting environment.
- 3-4 years of experience with eCommerce experience such as working for a retail brand, eCommerce team, or digital agency.
- Strong technical background with in-depth knowledge of Shopify admin and apps ecosystem (configuration, setup, and best practices).
- Familiarity with eCommerce best practices, including SEO, performance optimization, and UX/UI principles.
- Excellent problem-solving skills and ability to troubleshoot technical issues effectively.
- Strong attention to detail and ability to work under tight deadlines.
- Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and clients.
- Self-motivated and proactive with a passion for delivering high-quality solutions.
Perks & Benefits
We are a laidback and friendly yet dedicated team, working remotely or from our Montreal office, where you have access to great amenities and free coffee all day :)
- Competitive salary and benefits
- Flexible working schedule for greater work-life balance
- Work remotely or from our office in Montreal
- Competitive PTO policy
- Health benefits and insurance plans
- Birthday gift
- Personal and professional growth opportunities
About Molsoft
For Merchants, By Merchants. Molsoft is a Shopify Plus certified integration and service partner. We provide bespoke commerce solutions, empowering innovative brands and retailers with increased agility & flexibility to unlock growth, and disrupt their industry.
Strategy & Consulting We partner with our clients to bridge the knowledge gaps between their incoming data, commerce architecture, and customer experience, solving problems and driving efficiency.
Retail & Unified Commerce Businesses that can sell wherever their customers are perform better. Connect everything in one operating system to simplify commerce management and maximize operation efficiency, doing more with less.
Development & Integrations Technology should empower businesses, not create problems. We overcome platform limitations, integrate systems, and engineer performant, flexible, secure, and scalable commerce architectures to meet the most complex operational needs.
Design & Experiences The purpose of retail has evolved, and commerce is everywhere nowadays. We take a collaborative approach to understanding the brand vision and creating commerce experiences that ignite connection and fuel passion, wherever your customers are.
Education & Institutions Technological innovations provide opportunities for non-traditional industries to leverage modern commerce platforms and adapt to rapidly evolving consumer behavior. Molsoft is at the forefront of Shopify Plus adoption with governmental and educational institutions.
Ongoing Growth and Support Success isn't built overnight. At Molsoft, we believe that the launch of a new commerce platform is not the end of the adventure but the beginning of great partnerships. Our team can complement your in-house skills through our Support or Growth plans, or take over your entire eCommerce operation through our Managed Services.
Top Benefits
About the role
About Molsoft
For Merchants, By Merchants. Molsoft is a Shopify Premier certified integration and service partner based in Montreal, QC. We provide bespoke commerce solutions, empowering innovative brands and retailers with increased agility & flexibility to unlock growth and disrupt their industry. Our services span Strategy & Consulting, Retail & Unified Commerce, Development & Integrations, Design & Experiences, and Education & Institutions.
About The Role
As an Integrations Specialist at Molsoft, you will play a crucial role in supporting clients with their Shopify tech stack. You will collaborate closely with project managers to install and configure third-party apps, optimize clients' use of these apps, and keep the team up to date with new features and functionalities.
What You'll Do
- Integrate third-party apps and help with ongoing support.
- Coordinate with external stakeholders, such as third-party vendors or platform partners, to ensure smooth integration.
- Troubleshoot and resolve any technical issues or bugs, working closely with the development team.
- Monitor task progress and timelines to ensure timely completion, proactively identifying and addressing any delays or obstacles.
- Provide technical guidance and support to the team, assisting with resolving technical challenges.
- Lead training sessions with clients and create training material on using and administering their eCommerce platform and Shopify apps/admin configuration, ensuring they have the knowledge and resources to effectively manage their online stores.
- Document best practices, and lessons learned to improve efficiency and facilitate knowledge sharing within the team.
- Stay updated on the latest eCommerce trends, technologies, and platform updates to continually inform account managers and deliver cutting-edge solutions.
Skills & Experience
- Very strong written and spoken communication skills, both in French and English.
- 2-3 years of experience in launching eCommerce projects, preferably within an agency or consulting environment.
- 3-4 years of experience with eCommerce experience such as working for a retail brand, eCommerce team, or digital agency.
- Strong technical background with in-depth knowledge of Shopify admin and apps ecosystem (configuration, setup, and best practices).
- Familiarity with eCommerce best practices, including SEO, performance optimization, and UX/UI principles.
- Excellent problem-solving skills and ability to troubleshoot technical issues effectively.
- Strong attention to detail and ability to work under tight deadlines.
- Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and clients.
- Self-motivated and proactive with a passion for delivering high-quality solutions.
Perks & Benefits
We are a laidback and friendly yet dedicated team, working remotely or from our Montreal office, where you have access to great amenities and free coffee all day :)
- Competitive salary and benefits
- Flexible working schedule for greater work-life balance
- Work remotely or from our office in Montreal
- Competitive PTO policy
- Health benefits and insurance plans
- Birthday gift
- Personal and professional growth opportunities
About Molsoft
For Merchants, By Merchants. Molsoft is a Shopify Plus certified integration and service partner. We provide bespoke commerce solutions, empowering innovative brands and retailers with increased agility & flexibility to unlock growth, and disrupt their industry.
Strategy & Consulting We partner with our clients to bridge the knowledge gaps between their incoming data, commerce architecture, and customer experience, solving problems and driving efficiency.
Retail & Unified Commerce Businesses that can sell wherever their customers are perform better. Connect everything in one operating system to simplify commerce management and maximize operation efficiency, doing more with less.
Development & Integrations Technology should empower businesses, not create problems. We overcome platform limitations, integrate systems, and engineer performant, flexible, secure, and scalable commerce architectures to meet the most complex operational needs.
Design & Experiences The purpose of retail has evolved, and commerce is everywhere nowadays. We take a collaborative approach to understanding the brand vision and creating commerce experiences that ignite connection and fuel passion, wherever your customers are.
Education & Institutions Technological innovations provide opportunities for non-traditional industries to leverage modern commerce platforms and adapt to rapidly evolving consumer behavior. Molsoft is at the forefront of Shopify Plus adoption with governmental and educational institutions.
Ongoing Growth and Support Success isn't built overnight. At Molsoft, we believe that the launch of a new commerce platform is not the end of the adventure but the beginning of great partnerships. Our team can complement your in-house skills through our Support or Growth plans, or take over your entire eCommerce operation through our Managed Services.