JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

JLL is seeking an Administrative Assistant to join the Property Management Team for one of its more prominent buildings in downtown Toronto. The ideal candidate is customer-focused with excellent communication skills, thrives in a team environment, and excels at multitasking under pressure while maintaining flexibility and independence in a fast-paced setting.

This role is on-site 5 days/week.

What your day-to-day will look like:

• Reception & Customer Service - Greet visitors, manage inquiries, and build positive tenant relationships while ensuring exceptional service across all communications.
• Administrative Support - Provide comprehensive support to the General Manager and office staff, including managing boardroom and freight elevator bookings, maintaining tenant records and contractor lists, and coordinating with building operations.
• Accounting & Financial Processing - Process invoices, set up purchase orders, reconcile supplier statements, and ensure timely submission of accounts payable and receivable batches to Head Office.
• Service Request Management - Receive and dispatch tenant service requests through Prism, monitor completion, and follow up to ensure tenant satisfaction.
• Office Operations - Order supplies, maintain office equipment, manage filing systems, prepare lease summary sheets, and support special projects and tenant events.
• Communication & Coordination - Answer calls, distribute mail, schedule couriers, maintain meeting minutes, and update property information across lobby directories, portals, and building websites.
• Compliance & Culture - Support JLL's environmental sustainability and corporate social responsibility initiatives.

Required Qualifications:

• 1+ years of related work experience
• Strong customer service experience
• Previous experience in Property Management and/or Real Estate is preferred;
• Excellent knowledge of Microsoft Office is required (Word, Excel, PowerPoint, Outlook);

Preferred Qualifications:

• Experience in Accounting Software (i.e. Yardi) is preferred;
• Property management or real estate experience

Estimated compensation for this position:

50,000.00 – 55,000.00 CAD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Toronto, ON

Opening Type:

Replacement

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.