**People Partner –**People & Culture (Full-Time Permanent)

The Role and Opportunity

The Canadian Mental Health Association (CMHA) – Toronto is seeking a People Partner to join our People & Culture team. This role provides day-to-day HR support to staff and leaders and plays a key role in full-cycle recruitment, onboarding, benefits administration, and leave management. The successful candidate will work collaboratively with leadership to support employees throughout the employment lifecycle and help foster a positive and supportive workplace environment aligned with CMHA Toronto’s values.

Salary**:** $63,879 – $69,994

Hours of Work: Monday to Friday from 9am to 5pm (35 per week)

Location: Hybrid(Remote and West Office when needed)

About CMHA Toronto

CMHA Toronto is the city’s leading community mental health agency. We provide accessible, quality care for Toronto residents through programs, research and advocacy that create belonging and hope. At CMHA Toronto, we take a client-first, recovery-oriented approach to supporting people and their families when they experience mental health challenges or live with mental illness. By integrating health and social care, we provide services that aid in long-term wellness including housing, employment, community connections and so much more. Our goal? Help everyone thrive in the community.

Responsibilities

Recruitment & Onboarding

• Collaborate with hiring managers to develop job postings and job descriptions that reflect program needs.
• Coordinate and support the full recruitment cycle, including resume screening, interview scheduling, reference checks, and assisting managers in candidate selection.
• Prepare and issue offer letters and onboarding documentation.
• Facilitate New Hire Orientation sessions and ensure a positive welcome experience.
• Complete new hire ADP setup and support access to required systems and tools.

Benefits & HRIS Administration

• Enroll new employees in GroupHEALTH benefits and HOOPP, and process life event changes.
• Respond to day-to-day employee inquiries regarding benefits and leave processes.
• Maintain accurate and confidential employee information in ADP WorkforceNow (new hires, promotions, transfers, terminations, salary changes, etc.).

Leaves of Absence & Disability Management

• Support managers in planning for coverage and backfill during employee leaves.
• Liaise with the Disability Management Institute (DMI) for medical leaves, documentation, and case coordination.
• Coordinate benefit and/or pension premium arrangements during unpaid leaves.
• Collaborate with managers and DMI to support return-to-work plans, including modified duties or gradual return schedules.
• Request functional assessments or medical documentation when required.

Employee & Leadership Support

• Act as a first point of contact for staff and leaders regarding HR policies, procedures, and employment-related inquiries.
• Schedule regular check-ins with managers to proactively identify and support people-related concerns (attendance, interpersonal dynamics, performance, etc.).
• Consult with the Senior Manager, People & Culture to develop recommendations and solutions for employee relations matters.

Administrative & Organizational Support

• Submit and track purchase orders and invoices in NetSuite for HR-related vendors and services.
• Actively participate in at least two committees to support organizational development and staff engagement.
• Contribute to P&C projects, policy updates, wellness initiatives, and other HR activities that promote a positive workplace culture.

Experience & Education Required

• Degree or diploma in Human Resources, Business Administration, or a related field.
• Minimum of two (2) years of experience in a Human Resources Coordinator or Generalist role.
• Experience working with HRIS platforms; experience with ADP Workforce Now considered an asset.
• Demonstrated experience supporting managers across a range of HR practices (e.g., recruitment, performance management, training and development, compensation, health and safety, employee engagement, employee relations, benefits, pension, and payroll) is an asset.
• Strong organizational and time-management skills, with the ability to prioritize and manage multiple tasks in a fast-paced environment.
• Solution-focused approach with sound judgment, professionalism, and the ability to maintain confidentiality.

Why Choose CMHA Toronto?

If you care about mental illness and mental health and you have the right skills, then CMHA Toronto may be the place for you. We have a positive and fair workplace culture, where staff are provided with opportunities for learning and advancement.

Our benefits include:

• Health Care of Ontario Pension Plan (HOOPP), a predictable, secure monthly income upon retirement
• Comprehensive Group Health Insurance – Health, Dental, Vision, Paramedicals
• Short-term and Long-term Disability programs and life insurance to protect your income upon illness or injury
• Work-life balance and flexibility – to ensure you have time for the things that matter to you
• Annual Professional Development Funding for career learning and advancement
• Work with like-minded, passionate individuals and make an impact on mental health service delivery
• Build genuine and authentic connections, with colleagues and clients, with the goal of making a difference

CMHA Toronto is an award-winning workplace committed to fostering a culture of collaboration, empathy, and accountability. Our staff value the flexibility in work schedules, the emphasis on work-life balance, and the organization's commitment to continuous learning through training and development opportunities. Many employees highlight the strong sense of community and support that make CMHA Toronto feel like more than just a workplace—it feels like a family.

As an equity-informed employer, CMHA Toronto reflects the diversity of the communities we serve and is committed to fostering an inclusive and equitable workplace. We encourage applications from equity-deserving candidates, including Black, Indigenous, and racialized individuals, people with disabilities, 2SLGBTQ+ individuals, and women. We recognize and honour the intersectionality of equity-based identities. Personal experience with mental health challenges, whether firsthand or through a loved one, is considered an asset. If you are contacted regarding a job opportunity, please inform us before the interview if you require an accommodation.

To be eligible for this role candidates will be required to adhere to our COVID-19 policy and provide proof of vaccination.

CMHA Toronto thanks all applicants for their interest, however, only those selected for an interview will be contacted.