A workplace powered by you

At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need

people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented,

inclusive, and diverse team. We offer a healthy work-life balance, competitive wages, a comprehensive benefits package,

and training opportunities to support you in your career growth. We're proud to be ranked as one of B.C.'s Top Employers

and one of Canada's Best Diversity Employers.

We invite you to join us as we build an even cleaner B.C. We welcome applications from all qualified job seekers. If you’re a

person with a disability, please let us know by emailing RecruitmentHelp@bchydro.com, as adjustments can be made to

help support you in your application process.

Tour Guide 1 - Stave Falls Visitor Centre 2026 season

Number of positions: 8 Job Location: Stave Falls Visitor Centre

Employment type: Casual Region: Lower Mainland

Hours of work: Casual (on call basis) Flexible Work Role: Field

Hourly Rate: $ 22.23 - 25.15

What you'll do

• Greets visitors to the Visitor Centre as an ambassador of BC Hydro. Explains the self-guided tour or guided tour

information. Answers questions about other tourism opportunities in the area and provides directions where possible.

• Provides guided tours following established tour content, tailoring content to meet the needs and interests of the assigned

group. Explains how electricity is generated, discusses the history and construction of the generating station/dam, and

provides information on BC Hydro’s current initiatives, services and programs, including environmental programs and local

capital projects.

• Responds to non-routine enquiries and questions by sharing information with visitors, referring visitors to other resources

within the organization where appropriate. Assists others over the phone or via email with enquiries about the Visitor Centre

or general BC Hydro questions.

• Utilizes the Point of Sale (POS) system to process admission fees and retail purchases from the gift shop. Handles cash,

counts daily intake, and completes end of day reporting. Trouble shoots problems with the POS system and escalates as

required.

• Performs clerical duties such as filing, completing reports, answering telephones, checking safety equipment and supplies,

and taking minutes at meetings.

• Performs duties of a minor nature related to the above duties which do not affect the rating of the job.

What you bring

• Partial completion of high school, plus some experience in customer service, public speaking, giving presentations and/or

leading groups. Completion of in-house training program upon hire.

What we offer

• Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

This position is affiliated with the Movement of United Professionals union (MoveUP/COPE). http://moveuptogether.ca

• These positions are covered under MOU#83 of the Collective Agreement between MoveUp, Local 378 and BC Hydro.

• The Powerhouse at Stave Falls Visitor Centre is located at 31338 Dewdney Trunk Rd, Mission, B.C.

• BC Hydro’s Visitor Centres educate visitors on hydroelectricity, electrical safety, energy conservation, and the regional

history of BC Hydro. As ambassadors for BC Hydro, Tour Guides play an important role in providing a positive educational

experience to visitors by leading guided tours, educating visitors on how electricity is generated, and sharing information on

the history of the facility and our current plans and projects.

• These are casual temporary employment opportunities starting January 19, 2026 and ending October 16, 2026.

• Work schedules are provided in advance, and hours vary depending on candidate availability, visitor centre hours, and

scheduled tours. Typically, successful candidates are scheduled to work 15 to 30 hours per week.

• The Visitor Centre is open weekdays, weekends, and holidays during the season. The successful incumbent must be

available to work on weekends and holidays.

• Please note that public transit does not serve this location.

• Our ideal candidates for the Tour Guide role have an interest in electricity, customer service, tourism, as well as a zest for

learning and an ability to translate these learnings to our visitors. Familiarity with the local community and Visitor Centre, as

well as interest in the environment and local history, are also considered assets.

• Ideal candidates will have a basic knowledge of the operation, construction practices and systems/equipment involved in a

generating station or will quickly acquire this knowledge upon starting employment.

• Completion of an in-house training program is required upon hire.

• Tour Guides follow a dress code that includes wearing uniform pieces. Information on uniform and dress code

expectations is provided upon hire.

• Tour Guides earn an hourly wage of approx $26.19. This hourly rate is a combination of the hourly wage ($22.23 / hr) plus

an additional percentage of 17.58% in lieu of benefits. Tour Guides may be eligible to receive a stipend of $200 per month

payable at the end of the completed contract in accordance with MOU#83.

• These positions will be posted concurrently.

To learn more about our visitor centres, please visit www.bchydro.com/stavefalls

Working Conditions: Majority of time spent on feet and may be exposed to unpleasant sections and areas within the

generating station.

Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable,

include your Trades Qualification. This will ensure we have all the necessary information to assess your application without

any delays.

Date Posted: 2025-10-21 Closing Date: 2025-11-04

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