Account Manager, Install Base Sales
Newfoundland and Labrador
Senior Level
full_time
About the role
Key Responsibilities Strategic Account Planning
- Collaborate closely with Regional Sales Directors to develop and execute target account sales strategies that expand solution adoption within existing utility customers.
- Leverage data and insights from Salesforce (SF.com) and other corporate systems to prioritize opportunities, identify whitespace, and drive account-based sales strategies with precision and discipline.
- Identify cross-sell and up-sell opportunities within the broader utility ecosystem, including Harris solutions and third-party preferred partners.
Sales Enablement & Partner Collaboration
- Work with internal and external solution partners to develop compelling, tailored proposals and solution recommendations.
- Coordinate and support customer-facing webinars, thought leadership sessions, and joint partner campaigns to drive awareness and pipeline growth.
Sales Execution Support
- Prepare meeting materials, solution overviews, and supporting documentation for onsite and virtual customer engagements.
- Participate in select onsite customer meetings, supporting Regional Sales Directors during presentations, demonstrations, and follow-up activities.
- Ensure timely and high-quality post-meeting follow-up to advance opportunities through the sales cycle.
Event & Conference Support
- Serve as a key support function for regional, industry, and corporate conferences, helping coordinate booth activity, customer engagement schedules, and follow-up actions.
- Represent the company professionally to strengthen relationships with existing customers and ecosystem partners.
Market & Product Insight
- Stay current on Harris and partner solution capabilities, competitive offerings, and industry trends to effectively position the value of integrated solutions.
- Provide feedback from customer interactions to internal stakeholders to help refine sales strategies and product roadmaps.
Qualifications
- Bachelor’s degree in business, Computer Science, or a related experience.
- Proven experience in enterprise sales, account management, or business development, ideally in the utility billing or enterprise software sector.
- A foundational understanding of utility operations and meter-to-cash processes.
- Demonstrated success in cross-selling, upselling, or expanding footprint within existing accounts.
- Experience collaborating with cross-functional teams and external solution partners to develop joint proposals.
- Proficiency with Salesforce and corporate CRM tools, with a data-driven approach to managing opportunities, forecasting, and account planning.
- A curiosity about Artificial Intelligence (AI) and a willingness to explore ways to leverage AI to drive sales automation, operational efficiency, and process improvement within the team.
- Willingness to travel for customer meetings and industry events as required (up to 50%).
About Harris Computer
Software Development
5001-10,000
Harris provides mission-critical software solutions for the Public Sector, Healthcare, Utilities, and Private Sector verticals throughout North America, Europe, Asia, and Australia.
Harris is a wholly-owned subsidiary of Constellation Software, Inc (CSI), a publicly-traded company on the Toronto Stock Exchange. Trading symbol CSU.
Account Manager, Install Base Sales
Newfoundland and Labrador
Senior Level
full_time
About the role
Key Responsibilities Strategic Account Planning
- Collaborate closely with Regional Sales Directors to develop and execute target account sales strategies that expand solution adoption within existing utility customers.
- Leverage data and insights from Salesforce (SF.com) and other corporate systems to prioritize opportunities, identify whitespace, and drive account-based sales strategies with precision and discipline.
- Identify cross-sell and up-sell opportunities within the broader utility ecosystem, including Harris solutions and third-party preferred partners.
Sales Enablement & Partner Collaboration
- Work with internal and external solution partners to develop compelling, tailored proposals and solution recommendations.
- Coordinate and support customer-facing webinars, thought leadership sessions, and joint partner campaigns to drive awareness and pipeline growth.
Sales Execution Support
- Prepare meeting materials, solution overviews, and supporting documentation for onsite and virtual customer engagements.
- Participate in select onsite customer meetings, supporting Regional Sales Directors during presentations, demonstrations, and follow-up activities.
- Ensure timely and high-quality post-meeting follow-up to advance opportunities through the sales cycle.
Event & Conference Support
- Serve as a key support function for regional, industry, and corporate conferences, helping coordinate booth activity, customer engagement schedules, and follow-up actions.
- Represent the company professionally to strengthen relationships with existing customers and ecosystem partners.
Market & Product Insight
- Stay current on Harris and partner solution capabilities, competitive offerings, and industry trends to effectively position the value of integrated solutions.
- Provide feedback from customer interactions to internal stakeholders to help refine sales strategies and product roadmaps.
Qualifications
- Bachelor’s degree in business, Computer Science, or a related experience.
- Proven experience in enterprise sales, account management, or business development, ideally in the utility billing or enterprise software sector.
- A foundational understanding of utility operations and meter-to-cash processes.
- Demonstrated success in cross-selling, upselling, or expanding footprint within existing accounts.
- Experience collaborating with cross-functional teams and external solution partners to develop joint proposals.
- Proficiency with Salesforce and corporate CRM tools, with a data-driven approach to managing opportunities, forecasting, and account planning.
- A curiosity about Artificial Intelligence (AI) and a willingness to explore ways to leverage AI to drive sales automation, operational efficiency, and process improvement within the team.
- Willingness to travel for customer meetings and industry events as required (up to 50%).
About Harris Computer
Software Development
5001-10,000
Harris provides mission-critical software solutions for the Public Sector, Healthcare, Utilities, and Private Sector verticals throughout North America, Europe, Asia, and Australia.
Harris is a wholly-owned subsidiary of Constellation Software, Inc (CSI), a publicly-traded company on the Toronto Stock Exchange. Trading symbol CSU.