At Providence Therapeutics, we Ignite the Cure Within. We are a clinical stage Canadian mRNA company focusing on getting the best quality vaccines to the places that need it most. These include infectious diseases and cancer. We are on the leading edge of vaccine development and are on the hunt for people with an adventurous mindset to join us. We want to make a difference and help heal the World.

We have an immediate opening for a Patient Liaison (casual, part time). This position is available in Calgary, AB.

How we plan on keeping you busy:

Patient Education

• Providence (internal) first point of contact to the family/patient

• Explaining the process, procedures, goals & associated paperwork to the patient & families

Communication Hub

• Facilitating the communication between patients, trial investigators & other healthcare providers

• Internal first point of contact for all parties when requiring information

Patient Support

• Provide information, when needed, regarding ways to navigate health system and support during the process

Administrative Support

• Helping review and complete paperwork, scheduling, and other logistical aspects of the patients involvement in the study

• Internal administrative resources to our Scientific team during the trials

Other duties as assigned.

What will help you get here:

• Post secondary degree, diploma or certificate in one of the following programs:
  • Medical Office Administration/Medical Receptionist
  • Nursing from an accredited program – if nursing license must be current and unrestricted as a Registered Nurse (RN) or License Practical Nurse (LPN)
• Minimum 2-3 years of direct patient care experience in clinical, hospital or healthcare setting
• Prior experience in a patient-facing support role (patient services, case management, etc.) is an asset.
• Strong clinical knowledge with the ability to communicate medical information in a patient-friendly way.
• Excellent interpersonal and communication skills; able to build rapport with patients, families, and care teams.
• Proven ability to handle sensitive or emotional situations with empathy, tact, and professionalism
• Strong organizational skills; able to manage multiple patient cases and administrative tasks.
• Computer proficiency, including use of EMRs, scheduling systems, and MS Office Suite.
• Compassionate, patient-centered approach with genuine care for patient well-being.
• Collaborative mindset and ability to work seamlessly with physicians, nurses, and administrative staff.
• Flexible and adaptable in a fast-paced healthcare environment.
• Knowledge of healthcare regulations, patient rights, and privacy legislation (e.g., HIPAA/PHIPA).
• Bilingual or multilingual ability may be considered an asset, depending on patient population.

Working Conditions

• Works in an office-based environment using technology for extended periods of time
• Is expected to coordinate and communicate regularly with internal and external parties

What it's like to work with us:

At Providence Therapeutics, you’ll be working with a clinical Canadian Biotech company that is innovating in the fast-growing mRNA space. We are focused on helping and healing people around the world. We are looking for culture builders and visionaries to help us make our infectious disease and cancer programs a reality. You truly have an opportunity to have a positive impact on individuals’ lives.

What you can expect working with us:

• Flexible and Remote Work