Weekend Night Auditor - The Hotel on Pownal
Top Benefits
About the role
At Murphy Hospitality Group we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, advancement, and professional development opportunities. At MHG it's all about the people!
The Hotel on Pownal
A partner of The Great George Properties, The Hotel on Pownal proudly provides 45 guest rooms centrally located for both leisure and business travelers. From a deluxe continental breakfast catering to a variety of dietary needs, to freshly baked cookies every afternoon, and a weeknight guest reception offering complimentary wine and local handcrafted beer, we pride ourselves in offering great value with a distinct hotel experience like no other on Prince Edward Island.
As a Night Auditor, You Will
The Hotel on Pownal is looking for a Night Auditor. The Night Auditors play a very important role in the team. They are the first line in responding to our guests in the quieter hours with late check-ins, very early departures, or complaints from guests about noise, room conditions or anything else we can help them with. Our Night Auditors love the challenges of working independently at night, are genuine, and they care about creating an amazing experience for our guests.
- Greet arriving guests, check in and assign rooms
- Take, cancel and change room reservations
- Process telephone calls
- Process wake-up calls
- Provide information on hotel facilities and guest services
- Arrange services required for guests with special needs
- Process guests' departures, calculate charges and receive payments
- Provide exceptional guest service
- Property walk through
- Work alongside of the hotel team to establish a safe and fun atmosphere
Who You Are:
- Positive and outgoing personality
- Love for building strong relationships with team members, our guests and the community
- Excellent oral communication
- Effective interpersonal skills
What You Bring:
- Responsible Beverage Certification
- Food Handling Certification
- CPR/First Aid Considered an Asset
- Night Auditor experience is considered an asset
What We Offer
- Growth and development opportunities
- Discounts at local shops and all MHG locations
- Please note, this role will be overnight shifts, from 10:00pm-7:00am on Fridays and Saturdays
About Murphy Hospitality Group
"Hospitality is the foundation of our business and our mindset. Much like life, it is all about how you make people feel; It’s that simple, and it’s that hard."
Murphy Hospitality Group (MHG) started out back in 1980 when Company president Kevin Murphy and his wife Kathy opened the doors to their first restaurant in Prince Edward Island. MHG has grown to become a leader in the hospitality industry in Atlantic Canada. MHG now encompasses13 restaurant locations throughout both PEI and Nova Scotia, three Brew Pubs, three boutique hotel properties and the Prince Edward Island Brewing Company, a world class brewery and event space.
Our mission is to define the guest's experience. When a guest says ..“Remember that amazing experience we had in Prince Edward Island?” We want that sentence to be about us, whether it is through great food, friendly knowledgeable staff, clean comfortable hotels, restaurants or breweries
Weekend Night Auditor - The Hotel on Pownal
Top Benefits
About the role
At Murphy Hospitality Group we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, advancement, and professional development opportunities. At MHG it's all about the people!
The Hotel on Pownal
A partner of The Great George Properties, The Hotel on Pownal proudly provides 45 guest rooms centrally located for both leisure and business travelers. From a deluxe continental breakfast catering to a variety of dietary needs, to freshly baked cookies every afternoon, and a weeknight guest reception offering complimentary wine and local handcrafted beer, we pride ourselves in offering great value with a distinct hotel experience like no other on Prince Edward Island.
As a Night Auditor, You Will
The Hotel on Pownal is looking for a Night Auditor. The Night Auditors play a very important role in the team. They are the first line in responding to our guests in the quieter hours with late check-ins, very early departures, or complaints from guests about noise, room conditions or anything else we can help them with. Our Night Auditors love the challenges of working independently at night, are genuine, and they care about creating an amazing experience for our guests.
- Greet arriving guests, check in and assign rooms
- Take, cancel and change room reservations
- Process telephone calls
- Process wake-up calls
- Provide information on hotel facilities and guest services
- Arrange services required for guests with special needs
- Process guests' departures, calculate charges and receive payments
- Provide exceptional guest service
- Property walk through
- Work alongside of the hotel team to establish a safe and fun atmosphere
Who You Are:
- Positive and outgoing personality
- Love for building strong relationships with team members, our guests and the community
- Excellent oral communication
- Effective interpersonal skills
What You Bring:
- Responsible Beverage Certification
- Food Handling Certification
- CPR/First Aid Considered an Asset
- Night Auditor experience is considered an asset
What We Offer
- Growth and development opportunities
- Discounts at local shops and all MHG locations
- Please note, this role will be overnight shifts, from 10:00pm-7:00am on Fridays and Saturdays
About Murphy Hospitality Group
"Hospitality is the foundation of our business and our mindset. Much like life, it is all about how you make people feel; It’s that simple, and it’s that hard."
Murphy Hospitality Group (MHG) started out back in 1980 when Company president Kevin Murphy and his wife Kathy opened the doors to their first restaurant in Prince Edward Island. MHG has grown to become a leader in the hospitality industry in Atlantic Canada. MHG now encompasses13 restaurant locations throughout both PEI and Nova Scotia, three Brew Pubs, three boutique hotel properties and the Prince Edward Island Brewing Company, a world class brewery and event space.
Our mission is to define the guest's experience. When a guest says ..“Remember that amazing experience we had in Prince Edward Island?” We want that sentence to be about us, whether it is through great food, friendly knowledgeable staff, clean comfortable hotels, restaurants or breweries