Director, Revenue Technology & AI

Location: Canada | Remote
Department: Revenue Support
Reports To: Jeff Musgrave
Type: Permanent | Full-Time

About Solink

At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.

Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.

Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.

We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50 and Fast 500, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!

The Role

As a Director, Revenue Technology & AI, you’ll play a hands-on role in solving meaningful problems, driving outcomes, and contributing directly to Solink’s growth. You'll collaborate across teams and be trusted to take ownership - because we believe great ideas come from everywhere.

This is an opportunity for someone who’s energized by challenge, fast learning, and making a real impact.

What You’ll Do

• Technology Strategy & Governance

  • Own the vision, roadmap, and governance model for Solink’s revenue technology stack (CRM, CPQ, CS platforms, marketing automation, BI tools, integrations).
  • Ensure seamless integration of systems, data, and workflows across GTM functions.
  • Evaluate, select, and implement new technologies aligned to business needs and scalability.

• AI & Automation Leadership

  • Drive adoption of AI-powered tools to enhance productivity (forecasting, pipeline health, lead scoring, deal desk automation, customer insights).
  • Partner with GTM leaders to identify and prioritize use cases where AI creates measurable impact.
  • Build a framework for ethical and effective AI governance within revenue operations.

• Operational Excellence

  • Lead a team of RevTech professionals, ensuring high performance, alignment, and continuous development.
  • Collaborate with Sales, CS, and Marketing leadership to streamline processes, reduce friction, and scale best practices.
  • Establish clear KPIs to measure technology effectiveness, adoption, and ROI.

• Data Integrity & Insights

  • Ensure accuracy, completeness, and governance of GTM data across systems.
  • Partner with Analytics to provide actionable insights and self-service dashboards to GTM leaders.
  • Improve data accessibility for decision-makers while maintaining compliance and security standards.

What You Bring

Must-Have:

• 8+ years of experience in Revenue Operations, GTM Systems, or RevTech leadership roles within a high-growth SaaS environment.
• Strong expertise in Salesforce (Sales Cloud, Service Cloud, CPQ) and integration with adjacent systems (e.g., Marketo/HubSpot, Gainsight, Outreach, BI tools).
• Proven track record of leading large-scale system implementations and migrations (Salesforce migration experience is a plus).
• Excellent project management, stakeholder alignment, and change management skills.
• Demonstrated ability to lead and inspire cross-functional teams.
• Strong analytical mindset, with the ability to translate data into insights and actions.

Security Requirements

• Candidates must undergo a criminal records check upon hire;
• Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;
• Be willing to comply with Solink’s own security policies and standards.

Our Values

We do things the Solink way:

• Act with URGENCY – Our customers move fast, so we do too.
• Deliver with QUALITY – We sweat the details and hold a high bar.
• Win with TEAM – No egos. Just outcomes, built together.
• Lead with TRUST – We earn it through clarity, consistency, and care.

These aren’t just words—they shape how we hire, lead, and grow.

Why Solink?

We’re not just building tech - we’re building a place where great people do great work.

• Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.
• Meaningful equity: Every full-time, permanent employee has a stake in our growth.
• Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account.
• Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.
• Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.
• Candid culture: Clear expectations, honest feedback, and no politics.
• Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.

What to Expect from the Hiring Process

We respect your time and value transparency. Here’s a general idea of what to expect:

• Intro call with our Talent Team (45mins~)
• Interview with VP of Revenue Ops (60mins~)
• Final Practical Assessment Interview with VP of Rev Ops and CRO (60mins~)
• Reference Checks
• Offer & onboarding

Please note: this is subject to change at any point in the recruitment process based on the needs of the business.

How to Apply

Submit your resume and a short cover letter via our [Careers Page]. Let us know what excites you about this role, and how you’d help move Solink forward.

Solink is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.

#LI-CAN