Resident Engagement Manager - Permanent Full-Time
About the role
f you’re passionate about leading a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us!
The Resident Engagement Manager is a critical role within our communities as it impacts the lives of residents through the strong leadership and motivation of Sienna team members.
As a Resident Engagement Manager your typical day will impact the following ways:
-
Develop and lead a dynamic culture that promotes resident wellbeing, choice, and engagement
-
Oversee The Market per the guidelines, and identify ways for it to better serve residents’ needs
-
Complete and maintain professional development training, and ensure team members complete necessary certifications and training as required
-
Consistently implement and enhance the new resident welcome initiative, which supports new residents in connecting and feeling like they are a part of the community
-
Foster strong relationships with local organizations, vendors, and contractors to further support resident engagement and wellbeing
-
Support the General Manager in the organization and take minutes for Town Halls and Resident Council meetings
-
Develop the monthly community calendar of events and newsletter
Must haves:
-
A passion and commitment to promote, elevate, and support the health and happiness of seniors through lifestyle wellness experiences, including special events, outings, small and large group programs, and fitness based offerings
-
A degree/diploma in Gerontology, Kinesiology, Human Kinetics, Therapeutic Recreation, Leisure Studies, Health Promotion, and Health Sciences
-
Minimum of one year of experience programming for seniors in senior living independent living, assisted living, or in a senior’s community center environment or similar setting
-
Minimum of one year of management and supervisory experience
-
Certified to teach group land fitness and, where necessary, aquatic fitness to seniors through a reputable organization as approved by Sienna and/or willing to obtain within the first 60 days post hire
-
Valid driver’s license and/or special-class license (or willingness and ability to obtain within the first 6 months of employment), and a clean driving record
-
Current certificate in CPR and First Aid
Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve.
Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.
About Sienna Senior Living
At Sienna Senior Living, our Purpose is to cultivate happiness in daily life. Our work does not stop at providing the highest quality of service and care to our residents - it goes much further. Each and every day, we strive to bring happiness into our residents’ lives by enabling our team to put their passion for their work into action and supporting families to bring joy into our homes.
Sienna is one of Canada’s largest owners and operators of senior living options, with 93 high-quality residences in key markets in Ontario, British Columbia, Alberta and Saskatchewan. We offer independent living, assisted living and memory care under our Aspira retirement brand, as well as long-term care, specialized programs and services, and expert management services. Our approximately 12,000 team members are committed to helping residents discover happiness through personalization, choice and community engagement in a comfortable, home-like setting.
Our aim is to consistently create a positive resident experience, along with a high-performing team and workplace culture that are driven by shared Values and a commitment to innovation and excellence. As leaders in the sector, we leverage technology and best practices to constantly set new benchmarks for quality. At the same time, we never lose sight of our vision— to be Canada’s most trusted and most loved senior living provider.
Resident Engagement Manager - Permanent Full-Time
About the role
f you’re passionate about leading a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us!
The Resident Engagement Manager is a critical role within our communities as it impacts the lives of residents through the strong leadership and motivation of Sienna team members.
As a Resident Engagement Manager your typical day will impact the following ways:
-
Develop and lead a dynamic culture that promotes resident wellbeing, choice, and engagement
-
Oversee The Market per the guidelines, and identify ways for it to better serve residents’ needs
-
Complete and maintain professional development training, and ensure team members complete necessary certifications and training as required
-
Consistently implement and enhance the new resident welcome initiative, which supports new residents in connecting and feeling like they are a part of the community
-
Foster strong relationships with local organizations, vendors, and contractors to further support resident engagement and wellbeing
-
Support the General Manager in the organization and take minutes for Town Halls and Resident Council meetings
-
Develop the monthly community calendar of events and newsletter
Must haves:
-
A passion and commitment to promote, elevate, and support the health and happiness of seniors through lifestyle wellness experiences, including special events, outings, small and large group programs, and fitness based offerings
-
A degree/diploma in Gerontology, Kinesiology, Human Kinetics, Therapeutic Recreation, Leisure Studies, Health Promotion, and Health Sciences
-
Minimum of one year of experience programming for seniors in senior living independent living, assisted living, or in a senior’s community center environment or similar setting
-
Minimum of one year of management and supervisory experience
-
Certified to teach group land fitness and, where necessary, aquatic fitness to seniors through a reputable organization as approved by Sienna and/or willing to obtain within the first 60 days post hire
-
Valid driver’s license and/or special-class license (or willingness and ability to obtain within the first 6 months of employment), and a clean driving record
-
Current certificate in CPR and First Aid
Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve.
Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.
About Sienna Senior Living
At Sienna Senior Living, our Purpose is to cultivate happiness in daily life. Our work does not stop at providing the highest quality of service and care to our residents - it goes much further. Each and every day, we strive to bring happiness into our residents’ lives by enabling our team to put their passion for their work into action and supporting families to bring joy into our homes.
Sienna is one of Canada’s largest owners and operators of senior living options, with 93 high-quality residences in key markets in Ontario, British Columbia, Alberta and Saskatchewan. We offer independent living, assisted living and memory care under our Aspira retirement brand, as well as long-term care, specialized programs and services, and expert management services. Our approximately 12,000 team members are committed to helping residents discover happiness through personalization, choice and community engagement in a comfortable, home-like setting.
Our aim is to consistently create a positive resident experience, along with a high-performing team and workplace culture that are driven by shared Values and a commitment to innovation and excellence. As leaders in the sector, we leverage technology and best practices to constantly set new benchmarks for quality. At the same time, we never lose sight of our vision— to be Canada’s most trusted and most loved senior living provider.