Role – Manager, Product/Senior Product Manager

Location

• Toronto, Ontario OR Western Provinces Remote

Type – Full-time

Environment – Hybrid (1–2 days per week onsite)

About The Company Be part of a cutting-edge SaaS innovator backed by the strength of a global enterprise—where start-up agility meets world-class scale. Operating in a high-performance environment where everyone makes an impact. We're small enough to stay agile, but large enough to build globally—and we’re looking for people who thrive on both challenge and collaboration.

The Opportunity We have been engaged to exclusively find a Manager, Product/Senior Product Manager to help define and execute the vision of one of our most important product offerings. You will drive development, optimize product economics, and partner across teams to ensure delivery and innovation. You will also play a key role in product ownership, cross-functional alignment, and team leadership as we scale. You will have two Product Owners reporting to you that are self-managed and with the technical and business skills to make you successful.

This is an opportunity to join a fast-growing company at a pivotal time—owning high-impact work that shapes the core of our platform. We’re big enough to give our teams support but small enough that every person makes a difference.

Key Responsibilities

• Help define the vision for our product and create a roadmap in line with business goals.
• Translate the vision and strategy for the products into tasks for development.
• Understand the architecture of our product and how it interacts with other products and parts of the business.
• Lead and work very closely with our Product Owner and Product Analysts and oversee the execution of our vision for this product.
• Own the end to end development of the product.
• Contribute to the planning, execution and review of each sprint.
• Manage and prioritize the backlog for the team.
• Be responsible for the P&L of the product with a focus on unit economics and efficiency.
• Keep internal technical teams accountable for quality output and product delivery.
• Work towards defining and tracking key KPIs to monitor the impact of delivered features.
• Lead R&D initiatives, including A/B testing, to enhance the product and work closely with our ML and Data Science teams.
• Work closely with internal and external stakeholders to understand and anticipate client and user needs.
• Review existing processes and flows to identify new opportunities and areas that need enhancements, including the development process.
• Complete regular market analysis, always having an eye on the competitive landscape.
• Collect and analyze information, solve complex problems rationally, and make decisions on time for enhanced productivity.
• Interview, onboard, and manage direct reports.
• Provide guidance and be an example to others in the organization.

Requirements What You Bring

• 5+ years of well-rounded travel industry experience (NDC – New Distribution Capability, GDS – Global Distribution System and/or OTA – Online Travel Agency) with experience in flights.
• Strategic thinker with critical decision making skills
• Strong experience in data-backed decision making/statistics/market research
• Output and delivery driven; experience working under pressure in a fast-paced role with significant context switching
• Highly influential, proactive leader with a strong business acumen
• Strong technical skills and extensive experience working with APIs
• Exceptional organizational and project management skills
• Exceptional communication and negotiation skills
• Entrepreneurial at heart with a focus on culture building
• Passion for problem solving and root cause analysis
• Team player demonstrating awesome leadership skills and desire to help develop employees
• Outstanding research skills
• Ability to find the balance between user needs and business goals while questioning and validating assumptions along the way

What Success Looks Like Ambition and dedication to make a difference and change the way people travel; Where we always play to each other's strength in a high-performing team reaching for our common goal. We hold ourselves to the highest expectations, and move with a sense of urgency and hold ourselves accountable and win by staying true to what we believe in.

Benefits Targeting $165 to 185k, Benefits and Perks

Artificial intelligence (AI) is not used to screen, assess, or make hiring decisions for this role. All applications are reviewed and evaluated by our recruitment team.

This posting represents a current vacancy.

Compensation discussions and negotiation guidance will be provided during the hiring process as appropriate.

Connecting great people with great companies for great results. SearchLabs is a leading specialist recruitment firm established to meet the recruitment needs of the Design, Construction & Property, and Information Technology industries. Established in 2010, we work with the leading companies within our disciplines across North America.

At SearchLabs, we make hiring and job hunting as easy and simple as possible so you can focus on what you do best. When you partner with us, your personal career goals and objectives are dealt with and represented by experienced consultants within your field of specialty. We then match you to the best opportunities that are aligned with your goals and aspirations to result in a positive and rewarding outcome.

We recognize the importance of ethics and are committed to confidentiality in every step of the process. Whether you are looking for a permanent or contractual arrangement, we appreciate the responsibility and opportunity to represent and inform you about the marketplace and the career opportunities within.

We thank all applicants for their kind interest, however only those with relevant experience will be contacted at this time. All resumes will be considered for all other current relevant roles as well as be kept on file for future consideration.