Greeter - Calgary International Airport
Top Benefits
About the role
Overview Equal Opportunity Employer Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.
We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
National and Alamo has an exciting opportunity for a Greeter. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Branch Location: Calgary Airport - 2000 AIRPORT RD NE CALGARY, AB T2E 6W5 This is a full time position that pays $17.25 / hour. We Offer
- Paid time off
- Consistent full time 40 hour per week schedule
- Employee discount
- Retirement Savings Plan with company match and profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
Schedule
- Saturday-Wednesday: 7:00am-3:30pm
Responsibilities
- Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
- Welcome members to the facility when they exit the bus or arrive on the lot.
- Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
- Assist members with questions and concerns to minimize counter visits.
- Communicate customer service issues to management.
- Ensure that hangtag information is completed correctly.
- Maintain clean low mileage fleet mix requirements.
- Maintain Emerald Aisle for cleanliness.
- Thank member for their business.
- Provide upgraded vehicles on request.
- Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
Qualifications
- Must be at least 18 years of age.
- Must have a High School Diploma or GED equivalent
- Must have a current and valid Alberta Class 5 driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record (DUI/DWI).
- Proficient in English, written and verbal comprehension.
- Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
- Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support.
- Must be able to work one of the following schedules: Saturday-Wednesday: 7:00am-3:30pm
About National Car Rental
Founded in 1947, National Car Rental is a premium, internationally recognized brand serving the daily rental needs of the frequent airport traveler throughout the world. With National, time-sensitive customers in the United States are able to quickly choose their own vehicles, based upon their advance reservation and requested car class, and then simply drive away from the airport. National – which launched the car rental industry’s first comprehensive frequent-renter program – further expedites the rental process for Emerald Club members by offering counter bypass as well as access to National’s “Emerald Aisle,” an exclusive section of the lot where members can select any vehicle as long as they reserve a mid-sized car. In addition, Emerald Club members can choose to receive EmeraldAlertsSM – emailed communications that include Arrival and Return Alerts, and Drop & GoSM service with convenient eReceipts.
In 2012, National was named “Best Rental Car Company in North America” by Business Traveler magazine. Executive Travel magazine also recognized National in 2011 as the top rental car service in the travel industry, honoring the brand with its “Leading Edge Awards.” In addition, the SmarterTravel Editors Choice Award went to Emerald Club in 2010 and 2011 as the “Best Rental Car Loyalty Program.” National is the Official Car Rental Company of the PGA of America.
Greeter - Calgary International Airport
Top Benefits
About the role
Overview Equal Opportunity Employer Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.
We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
National and Alamo has an exciting opportunity for a Greeter. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Branch Location: Calgary Airport - 2000 AIRPORT RD NE CALGARY, AB T2E 6W5 This is a full time position that pays $17.25 / hour. We Offer
- Paid time off
- Consistent full time 40 hour per week schedule
- Employee discount
- Retirement Savings Plan with company match and profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
Schedule
- Saturday-Wednesday: 7:00am-3:30pm
Responsibilities
- Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
- Welcome members to the facility when they exit the bus or arrive on the lot.
- Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
- Assist members with questions and concerns to minimize counter visits.
- Communicate customer service issues to management.
- Ensure that hangtag information is completed correctly.
- Maintain clean low mileage fleet mix requirements.
- Maintain Emerald Aisle for cleanliness.
- Thank member for their business.
- Provide upgraded vehicles on request.
- Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
Qualifications
- Must be at least 18 years of age.
- Must have a High School Diploma or GED equivalent
- Must have a current and valid Alberta Class 5 driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record (DUI/DWI).
- Proficient in English, written and verbal comprehension.
- Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
- Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support.
- Must be able to work one of the following schedules: Saturday-Wednesday: 7:00am-3:30pm
About National Car Rental
Founded in 1947, National Car Rental is a premium, internationally recognized brand serving the daily rental needs of the frequent airport traveler throughout the world. With National, time-sensitive customers in the United States are able to quickly choose their own vehicles, based upon their advance reservation and requested car class, and then simply drive away from the airport. National – which launched the car rental industry’s first comprehensive frequent-renter program – further expedites the rental process for Emerald Club members by offering counter bypass as well as access to National’s “Emerald Aisle,” an exclusive section of the lot where members can select any vehicle as long as they reserve a mid-sized car. In addition, Emerald Club members can choose to receive EmeraldAlertsSM – emailed communications that include Arrival and Return Alerts, and Drop & GoSM service with convenient eReceipts.
In 2012, National was named “Best Rental Car Company in North America” by Business Traveler magazine. Executive Travel magazine also recognized National in 2011 as the top rental car service in the travel industry, honoring the brand with its “Leading Edge Awards.” In addition, the SmarterTravel Editors Choice Award went to Emerald Club in 2010 and 2011 as the “Best Rental Car Loyalty Program.” National is the Official Car Rental Company of the PGA of America.