Inside Sales Representative
About the role
Sales Representative, Consulting
Position Overview We are seeking a Sales Representative, Consulting to support clients within the Environmental, Geotechnical, and Multi-Disciplinary Consulting sectors. This is primarily an inside sales and account management role responsible for managing the full customer lifecycle—from quotation through order fulfillment—while delivering exceptional customer service and identifying opportunities to grow existing accounts.
This position is approximately: 80% Inside Sales, Customer Service & Quoting 20% Account Management
The successful candidate will be customer-focused, highly organized, and comfortable working with technical products and solutions in a fast-paced environment.
Key Responsibilities
Inside Sales & Customer Service (80%) Serve as the primary point of contact for customer inquiries and sales requests. Manage inbound sales opportunities from both internal and external customers. Prepare quotations and provide product recommendations, specifications, pricing, and availability. Convert quotations into orders and oversee the process through delivery. Coordinate rental equipment requirements, scheduling, returns, and servicing. Provide customers with updates on inventory availability, lead times, substitutions, shipping, and logistics. Maintain accurate customer records, activities, and opportunities within the CRM system. Deliver exceptional customer service while managing multiple priorities and meeting response time expectations. Account Management (20%)
Manage and grow a portfolio of Environmental Consulting and related industry accounts. Build and maintain long-term customer relationships. Increase wallet share within assigned accounts. Conduct customer reviews and support business development initiatives. Identify new business opportunities and untapped markets. Maintain an active opportunity pipeline. Cross-Functional Collaboration Work closely with internal teams including: Estimating Vendors and Suppliers Business Development Order Desk Logistics Operations Procurement Manufacturing Collaborate across departments to ensure projects are delivered efficiently and customer expectations are exceeded. Technical Support Support customers with product applications and technical configurations. Participate in project scoping discussions. Assist with telemetry solutions and data logger monitoring packages. Share customer feedback, market trends, and competitive insights with leadership.
Qualifications
Required Experience
Minimum 2 years of experience in: Inside Sales Full-Cycle Order Desk Account Management Customer Service Preferred Industry Experience Experience in one or more of the following industries is considered a strong asset: Environmental Consulting Building Materials Drilling Industrial Supply Technical Products Pumps Construction Supply Instrumentation Industrial Distribution
Required Skills & Competencies
Exceptional customer service and relationship-building skills. Strong verbal and written communication abilities. Excellent organizational and time management skills. Strong attention to detail and problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. Self-motivated with a proactive approach to sales and customer service. Comfortable learning technical products and solutions. Strong collaboration and teamwork skills.
Preferred Technical Knowledge Experience or exposure to any of the following markets is considered an asset: Environmental Consulting Geotechnical Water Well Horizontal Directional Drilling (HDD) Diamond Core Drilling
Experience with structured sales methodologies is also considered an asset, including: Sandler Selling SPIN Selling Miller Heiman
Software Experience Candidates should ideally have experience with: Microsoft Office Suite CRM systems Microsoft Dynamics CRM Microsoft Dynamics ERP Great Plains Opportunity Pipeline Management tools Ideal Candidate The ideal candidate is a driven, customer-focused sales professional who enjoys managing relationships, solving customer challenges, and working collaboratively across multiple teams. They are organized, responsive, eager to learn technical products, and motivated by providing exceptional service while contributing to business growth.
Not the right fit? Search for Inside Sales Representative jobs in Edmonton, Alberta, Canada
About LJ Hanson Consulting Inc.
We are an employment consulting firm dedicated to helping individuals and organizations navigate today’s evolving workforce with clarity and confidence.
Our expertise spans career coaching, workforce planning, talent strategy, and employment advisory services, with a practical, people-first approach at the core of everything we do. We partner with job seekers to identify strengths, clarify career goals, and secure meaningful employment, while supporting employers with hiring strategies, workforce optimization, and talent development solutions aligned to business needs. With experience across diverse industries and labor markets, we focus on delivering tailored, results-driven solutions that balance organizational objectives with sustainable career growth.
Our mission is simple: to connect the right people with the right opportunities and help workplaces thrive.
Similar Jobs
Inside Sales Representative
About the role
Sales Representative, Consulting
Position Overview We are seeking a Sales Representative, Consulting to support clients within the Environmental, Geotechnical, and Multi-Disciplinary Consulting sectors. This is primarily an inside sales and account management role responsible for managing the full customer lifecycle—from quotation through order fulfillment—while delivering exceptional customer service and identifying opportunities to grow existing accounts.
This position is approximately: 80% Inside Sales, Customer Service & Quoting 20% Account Management
The successful candidate will be customer-focused, highly organized, and comfortable working with technical products and solutions in a fast-paced environment.
Key Responsibilities
Inside Sales & Customer Service (80%) Serve as the primary point of contact for customer inquiries and sales requests. Manage inbound sales opportunities from both internal and external customers. Prepare quotations and provide product recommendations, specifications, pricing, and availability. Convert quotations into orders and oversee the process through delivery. Coordinate rental equipment requirements, scheduling, returns, and servicing. Provide customers with updates on inventory availability, lead times, substitutions, shipping, and logistics. Maintain accurate customer records, activities, and opportunities within the CRM system. Deliver exceptional customer service while managing multiple priorities and meeting response time expectations. Account Management (20%)
Manage and grow a portfolio of Environmental Consulting and related industry accounts. Build and maintain long-term customer relationships. Increase wallet share within assigned accounts. Conduct customer reviews and support business development initiatives. Identify new business opportunities and untapped markets. Maintain an active opportunity pipeline. Cross-Functional Collaboration Work closely with internal teams including: Estimating Vendors and Suppliers Business Development Order Desk Logistics Operations Procurement Manufacturing Collaborate across departments to ensure projects are delivered efficiently and customer expectations are exceeded. Technical Support Support customers with product applications and technical configurations. Participate in project scoping discussions. Assist with telemetry solutions and data logger monitoring packages. Share customer feedback, market trends, and competitive insights with leadership.
Qualifications
Required Experience
Minimum 2 years of experience in: Inside Sales Full-Cycle Order Desk Account Management Customer Service Preferred Industry Experience Experience in one or more of the following industries is considered a strong asset: Environmental Consulting Building Materials Drilling Industrial Supply Technical Products Pumps Construction Supply Instrumentation Industrial Distribution
Required Skills & Competencies
Exceptional customer service and relationship-building skills. Strong verbal and written communication abilities. Excellent organizational and time management skills. Strong attention to detail and problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. Self-motivated with a proactive approach to sales and customer service. Comfortable learning technical products and solutions. Strong collaboration and teamwork skills.
Preferred Technical Knowledge Experience or exposure to any of the following markets is considered an asset: Environmental Consulting Geotechnical Water Well Horizontal Directional Drilling (HDD) Diamond Core Drilling
Experience with structured sales methodologies is also considered an asset, including: Sandler Selling SPIN Selling Miller Heiman
Software Experience Candidates should ideally have experience with: Microsoft Office Suite CRM systems Microsoft Dynamics CRM Microsoft Dynamics ERP Great Plains Opportunity Pipeline Management tools Ideal Candidate The ideal candidate is a driven, customer-focused sales professional who enjoys managing relationships, solving customer challenges, and working collaboratively across multiple teams. They are organized, responsive, eager to learn technical products, and motivated by providing exceptional service while contributing to business growth.
Not the right fit? Search for Inside Sales Representative jobs in Edmonton, Alberta, Canada
About LJ Hanson Consulting Inc.
We are an employment consulting firm dedicated to helping individuals and organizations navigate today’s evolving workforce with clarity and confidence.
Our expertise spans career coaching, workforce planning, talent strategy, and employment advisory services, with a practical, people-first approach at the core of everything we do. We partner with job seekers to identify strengths, clarify career goals, and secure meaningful employment, while supporting employers with hiring strategies, workforce optimization, and talent development solutions aligned to business needs. With experience across diverse industries and labor markets, we focus on delivering tailored, results-driven solutions that balance organizational objectives with sustainable career growth.
Our mission is simple: to connect the right people with the right opportunities and help workplaces thrive.