Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada.

Commercial Sales Team Lead

• We are seeking a Team Lead to guide, coach, and support a team of Commercial Sales Representatives. In this role, you will champion Western’s strategic goals, foster a positive team culture, and play a key part in developing sales talent throughout their first year. You will also support day‑to‑day sales activities, ensure operational accuracy, and contribute to planning and performance optimization.

Here is what a typical day looks like

• Lead, coach, and inspire a high‑performing team of Commercial Sales Representatives from onboarding through ongoing development.

• Create a positive, collaborative team culture that aligns with Western’s mission and drives strong sales results.

• Support reps in client meetings, presentations, and closing opportunities to help them succeed and grow.

• Ensure accuracy in sales processes, data entry, and policy reviews to deliver a seamless client experience.

• Provide hands‑on coaching through shadowing and real‑time feedback to elevate sales performance.

• Monitor team metrics, identify productivity opportunities, and contribute to business planning and reporting.

The value you bring

• Level 2 License and at least 2 years of Commercial insurance experience.

• Strong leadership skills with the ability to coach, mentor, and motivate others.

• High attention to detail and strong decision‑making abilities.

• Ability to work in a fast‑paced environment with excellent organizational and prioritization skills.

• Strong results orientation and strategic thinking.

• Familiarity with sales processing, lead management, and routing.

Role Details

• Hours: Full Time, Permanent - Availability to work a total of 37.5 hours/week

• Location: In Office Role in Kitchener

• Current Vacancy: Yes

• Compensation: $ 61,000 – $75,000

• Requisition #: 82719

Why Western?

Western’s people-first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact.

Highlights include:

• 14 Paid Wellness Days, 3 weeks’ vacation, company matching savings programs, and 100% employer paid group benefits for eligible employees

• Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the Western Financial Group Communities Foundation.

**Our Commitment to Inclusion:**At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experience doesn’t perfectly match every qualification. If you need assistance or an accommodation during the hiring process, please contact talent.acquisition@westernfg.ca or visit our Careers page.

**Our Human First Hiring Approach:**We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western’s Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (nonAI), and all results are reviewed by our hiring team.

Ready to Apply?

If making a meaningful impact in your community and growing your career in a supportive, purpose-driven environment excite you, we’d love to hear from you.