Location: Toronto (Hybrid)

In this position, you’ll be based in the Toronto office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

A role you will love

The Computershare Corporate Trust (CCT) Business Control Consultant is responsible for the daily oversight and support of assigned product teams within CCT. The assigned product teams for this role will be split between Corporate Trust Canada and Corporate Trust US. The Business Control Consultant is responsible for obtaining a full understanding of the services and products of CCT as well as management’s oversight of the execution of processes and procedures through core systems, applications, and management information systems.

The Business Control Consultant will confirm process, risks, and controls are properly identified and documented in systems of records in accordance with the CPU Risk Management. The Business Control Consultant will review the business risk and control activities used to achieve success with agreed upon risk policy timeframes and meet expected risk management standards.

The Business Control Consultant will need to be engaged with critical information such as reporting and metrics that will identify transaction process and execution effectiveness and accuracy. The role will work closely with line of business leaders and relevant internal stakeholders, having one on one discussions, and attending department meetings and operational committees to understand the success of the business in controlling risk in alignment with the Enterprise Risk Management Framework and CPU Policy standards and requirements.

The Business Control Consultant will provide guidance and expertise over the Enterprise Risk Framework programs, including findings management (regulatory, audit or self-identified), loss events, root cause analysis, and remediation planning. The Business Control Consultant will be engaged with the line of business during CCT Change Management, such as new or revised products, procedures, process, system enhancements and/or other change management, and changes to existing standard operating routines.

Some of your key responsibilities will include:

• Serves on a Control team as a point of contact for activities relating to CCT including Corporate Trust Canada and Corporate Trust US, representing CCT as required.

• Proactively monitoring governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

• Identify that risk controls across all processes and locations for CCT are properly documented in the governance, risk and compliance system in accordance with the CPU Risk Management framework in addition to confirming that controls are adequately designed and operating effectively.

• Proactively manage incidents and losses, including communicating to senior management, reviewing that CPU exposure is minimized, accurately identifying root cause, and reviewing for completion of corrective actions in accordance with CPU standards.

• Support CCT efforts to address and resolve open issues timely and in accordance with CPU standards.

• Establish and review department level metrics to monitor performance and adherence to risk and control requirements.

• Corroborate that CCT risk framework activities (e.g., risk control self-assessments) are completed timely and accurately.

• Provide periodic updates to stakeholders (CCT Control, Risk Management, Internal Audit) on progress of risk and control activities. Deliver reporting and analysis over CCT’s risk and control activities, including commentary over items outside of tolerance to management and committees.

• Provide review and challenge to department tactical and strategic changes, confirming risks are clearly identified and appropriate controls are adopted.

• Establish mechanism (e.g., dept. meeting) where new or changes to department procedures are reviewed.

Education/Qualifications/Accreditation/Licensing:

Essential

• College level degree or local equivalent in a related corporate trust business.

• At least 10 years of experience in trust, risk, compliance, audit or financial services.

Preferred

• Relevant experience in Corporate Trust knowledge, administration or operational, business control testing, compliance, regulations, and risk management.

• Leadership experience

• Business service focus with experience actively listening, eliciting information, comprehending issues/needs, and recommending solutions

• Effective organizational, multi-tasking, and prioritizing skills

Rewards designed for you

• Flexible work to help you find the best balance between work and lifestyle.
• Health and wellbeing rewards that can be tailored to support you and your family.
• Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
• Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. Visit computershare.com/CanadaBenefits for details.
• And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about life at Computershare, visit computershare.com/careers-handbook.

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