Fort Edmonton Park Cashier (Recreation Facility Attendant I)
About the role
For over forty years, Fort Edmonton Park has told the city’s story to generations of Edmontonians and visitors alike. Now, the Park is looking towards the future with recent enhancements that will captivate the public and tell new stories for years to come!
Apply your enthusiasm and passion for working with people as a Cashier. You will be part of a dynamic, committed team of customer service driven folks who welcome our diverse visitors to Park. Your success will be measured by your ability to achieve results in a respectful, inclusive and service-minded way.
To visualize what it’s like to be on our team, watch this video .
What will you do?
- As the first point of contact, create a welcoming atmosphere by greeting visitors and patrons with a smile, assisting with their needs, and ensuring they have detailed information and direction about the facility, programs, products and services
- Collect facility admission fees, handle cash and prepare daily deposits in compliance with the City of Edmonton cash handling policies and procedures
- Assist with customer inquiries and complaints received in person with professionalism and empathy
- Support with first aid, CPR and emergency evacuation as needed
- Assist with the accessibility scooter rentals and the lost and found program
- Support the Retail Manager with sales and merchandising efforts within the Park’s gift shops
- Perform other related duties as required
Qualifications:
- Completion of Grade 12 or higher or equivalent
- Some experience providing customer service, including cash handling and using computer software programs (point of sale, registration software and other facility related computerized equipment)
Assets:
- Ability to communicate in a second language
- Experience working in a museum, cultural centre or historic site
Skills required for success:
- Highly developed interpersonal and verbal communication skills
- Ability to understand and execute verbal and written instructions and information
- Strong problem-solving skills, including the ability to deal courteously and effectively with the public, facility staff, volunteers and other visitors to the facility
- Excellent conflict resolution skills, including the ability to respond to emergent situations
- High level of proficiency using Google Applications and Microsoft Office
- Alignment to our Cultural Commitments and Leadership Competencies ( https://bit.ly/4brRrXm )
- Embracing a culture of equity, diversity, reconciliation and inclusion
Conditions of Employment:
- Valid Intermediate First Aid and CPR Certificates are required prior to employment
- Hire is dependent on Criminal Record Check satisfactory to the City of Edmonton
- Applicants may be tested
Work Environment:
- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca . Learn more about our benefits https://bit.ly/COEbenefits .
Successful candidates may be eligible for recall in the 2027 season Up to 3 temporary part-time positions for up to 10 months Hours of Work: Up to 39 hours per week. Successful candidates must be able to work weekends, evenings and holidays as required.
Salary: $23.183 - $28.647 (Hourly)
Recruitment Consultant: JP/JR
SEASONAL123
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
About City of Edmonton
We’re young, ambitious and building something extraordinary. Located on Treaty 6 Territory and with a population of over one million, Edmonton is one of Canada's youngest and fastest growing cities. We’re building a resilient and diverse economy, attracting the best and the brightest and striving to be a world leader in environmental sustainability. We value quality of life, community safety and a welcoming spirit that embraces new people and new ideas.
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Fort Edmonton Park Cashier (Recreation Facility Attendant I)
About the role
For over forty years, Fort Edmonton Park has told the city’s story to generations of Edmontonians and visitors alike. Now, the Park is looking towards the future with recent enhancements that will captivate the public and tell new stories for years to come!
Apply your enthusiasm and passion for working with people as a Cashier. You will be part of a dynamic, committed team of customer service driven folks who welcome our diverse visitors to Park. Your success will be measured by your ability to achieve results in a respectful, inclusive and service-minded way.
To visualize what it’s like to be on our team, watch this video .
What will you do?
- As the first point of contact, create a welcoming atmosphere by greeting visitors and patrons with a smile, assisting with their needs, and ensuring they have detailed information and direction about the facility, programs, products and services
- Collect facility admission fees, handle cash and prepare daily deposits in compliance with the City of Edmonton cash handling policies and procedures
- Assist with customer inquiries and complaints received in person with professionalism and empathy
- Support with first aid, CPR and emergency evacuation as needed
- Assist with the accessibility scooter rentals and the lost and found program
- Support the Retail Manager with sales and merchandising efforts within the Park’s gift shops
- Perform other related duties as required
Qualifications:
- Completion of Grade 12 or higher or equivalent
- Some experience providing customer service, including cash handling and using computer software programs (point of sale, registration software and other facility related computerized equipment)
Assets:
- Ability to communicate in a second language
- Experience working in a museum, cultural centre or historic site
Skills required for success:
- Highly developed interpersonal and verbal communication skills
- Ability to understand and execute verbal and written instructions and information
- Strong problem-solving skills, including the ability to deal courteously and effectively with the public, facility staff, volunteers and other visitors to the facility
- Excellent conflict resolution skills, including the ability to respond to emergent situations
- High level of proficiency using Google Applications and Microsoft Office
- Alignment to our Cultural Commitments and Leadership Competencies ( https://bit.ly/4brRrXm )
- Embracing a culture of equity, diversity, reconciliation and inclusion
Conditions of Employment:
- Valid Intermediate First Aid and CPR Certificates are required prior to employment
- Hire is dependent on Criminal Record Check satisfactory to the City of Edmonton
- Applicants may be tested
Work Environment:
- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca . Learn more about our benefits https://bit.ly/COEbenefits .
Successful candidates may be eligible for recall in the 2027 season Up to 3 temporary part-time positions for up to 10 months Hours of Work: Up to 39 hours per week. Successful candidates must be able to work weekends, evenings and holidays as required.
Salary: $23.183 - $28.647 (Hourly)
Recruitment Consultant: JP/JR
SEASONAL123
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
About City of Edmonton
We’re young, ambitious and building something extraordinary. Located on Treaty 6 Territory and with a population of over one million, Edmonton is one of Canada's youngest and fastest growing cities. We’re building a resilient and diverse economy, attracting the best and the brightest and striving to be a world leader in environmental sustainability. We value quality of life, community safety and a welcoming spirit that embraces new people and new ideas.