Who you are

• We’re looking for an engineer who’s as comfortable shipping a full stack feature as experimenting with an LLM workflow
• If you’re motivated by frontier work where there’s no playbook yet, you’ll fit right in
• No prior AI or LLM experience is required, but strong backend architecture skills, curiosity, and product intuition are essential to bring ideas from napkin sketch to production reality

What the job involves

• We’re building the future of AI driven marketing, one content agent at a time
• As a senior engineer on the Content Agents team, you’ll help redefine how marketers create, personalize, and launch campaigns
• You’ll design and ship intelligent systems that understand a company’s data, generate on-brand content, and collaborate with humans in real time to deliver creative work at unprecedented speed and scale
• You’ll build APIs, data models, and orchestration layers that make our agents reliable, debuggable, and fast
• You’ll also partner closely with product and design to deliver experiences that make AI feel natural, useful, and trustworthy
• Example workstreams include:
• Building and maintaining backend services, APIs, and data models that power AI-generated marketing content
• Developing new agent behaviors, taking them from quick prototypes to scalable production systems
• Extending our existing web layer with new features that connect directly to AI workflows
• Improving reliability, observability, and performance across our stack
• Collaborating cross functionally to ship user facing features end-to-end, from design to deployment

The application process

• Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense and creativity with LLMs, ability to architect backend systems, and alignment with Hightouch’s values
• Notably, we don’t do any programming interviews as we believe they are low signal to noise and aren’t a good evaluation mechanism
• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit
• System Design Screen [60m]: Designing a data processing feature end-to-end
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles
• Agent Building Systems Interview [75m]: Work with the interviewer to architect an agentic system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical

Benefits

• Hub & Remote friendly: Join our global team, either remotely or in one of our four in-person hubs. For those near a hub, enjoy complimentary lunches on Tuesdays and Thursdays
• Flexible PTO: Downtime is just as important as on time and your teammates will support you while you relax and recharge
• Wellness: We offer wellness days each quarter
• Core benefits: For full-time US-based employees, we cover all health benefit premiums, 80% for dependents, and life insurance
• Parental leave: We value and support the family planning process. We provide up to 16 weeks for parents
• Professional development: We support employees for all learning resources needed to grow in their role (classes, books, conferences, etc)
• Connectivity: We offer a $50 per month cell-phone or wifi connectivity stipend to all employees
• Commuter: Commuter benefits of $50 are offered to both employees who come into the offices and to remote workers working outside of their home