Position Vacancy: Learning & Organizational Development

Position: Organizational Development (OD) Coach & Consultant

Work Type: Permanent Full Time

Location: WRHN (Hybrid - In person across all WRHN sites)

Home to seven regional programs and comprehensive healthcare services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond. WRHN is redefining the healthcare experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered, community-driven health care. At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.

Please Note: New employees must provide documentation/proof of COVID-19 vaccination status, a 2-step TB test, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at Waterloo Regional Health Network (WRHN). New Employees will require clearance from Employee Health, Safety and Wellness before they are able to begin any position within WRHN.

We currently have a full-time opportunity available for an Organizational Development (OD) Coach & Consultant in the Learning & Organizational Development team.

Position Summary: Organizational Development (OD) Coach & Consultant role is focused on fostering a learning culture at the hospital at all organizational levels. They facilitate team development by identifying and applying appropriate tools to analyze individual and group behaviour, then partner with clients to identify possibilities for improvement. The OD Coach & Consultant partners with other members on the People(s), Culture and Experience team to support leadership development, engagement, and talent management priorities.

Key Accountabilities and Responsibilities include:

• Conducts needs assessment, team diagnostics, and evaluations to provide consultation and input on effective approaches to improve local work climates and team dynamics
• Designs, develops, and delivers comprehensive learning experiences that support leadership and talent development across the entire learning lifecycle. This includes crafting engaging program content, managing logistics, facilitating participant and leader communications, delivering dynamic sessions, conducting program evaluations, and implementing strategies to sustain learning and application post-program
• Liaise and maintain strong partnerships with external professionals and vendors as required to support organizational development initiatives.

The OD Coach & Consultant will bring the following:

• Advanced degree in Leadership, Organizational Psychology, Organizational Behaviour, Human Development, Adult Education or a related discipline OR 10 years of progressive work experience in these fields in lieu of a graduate degree
• Demonstrates deep expertise in the science and application of human and organizational behavior, leveraging advanced knowledge of career development and leadership theories to design and implement impactful talent management and adult learning initiatives that drive individual growth and organizational success
• Certification backed by experience with various psychometric assessment tools (e.g. Core Strengths, SDI, DISC, EQi 2.0, MBTI, etc.)
• Coaching Certification would be considered an asset
• A strong knowledge and demonstrated applied understanding of inclusion, diversity and equity concepts
• 5 to 8 years of experience in internal and/or external leadership roles that required you to consult in the areas of organizational development, organizational effectiveness, individual and team coaching, and/or continuous improvement
• Demonstrated expertise in leadership development and group facilitation – both virtual and in-person
• Experience in strategy deployment, cultural transformation, project management, and change leadership
• Strong problem-solving and analytic skills
• Advanced skills in Microsoft Office applications
• Excellent influencing and relationship management skills, capable of balancing and integrating multiple perspectives
• Demonstrated ability to help people build insights that lead to new habits and behaviours
• Proven emotional intelligence and agility
• Communicates effectively, listens actively, and works collaboratively with others to co-create solutions that are responsive and respectful of diverse stakeholder needs and perspectives
• Works independently but also enjoys the collaborative process and eagerly partners with others at all levels of the organization to bring key initiatives to fruition
• Is an agile, resilient, adaptive problem-solver who sees challenges as opportunities
• Thinks systemically and understands how to leverage opportunities while also appreciating how organizational issues and challenges impact adoption of new concepts and practices

Application Instructions: INTERNAL EMPLOYEES OF LEGACY GRAND RIVER HOSPITAL ARE REQUIRED TO SUBMIT THEIR APPLICATION ELECTRONICALLY USING EMPATH.

Where required, as per the collective agreement, the internal recruitment process will be completed prior to the consideration of external applications.

Waterloo Regional Health Centre is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources.

If you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits. It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions.

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications we receive, we are unable to confirm the receipt of individual applications or resumes.