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Coordination Advisor, Primary Care and Diversity

Newmarket, ON
Mid Level
full_time

About the role

Company Bio

Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.

Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.

Job Summary

The Coordination Advisor, Primary Care and Diversity, works in cooperation with the Regional Prevention and Screening Team, Manager, the Regional Primary Care Lead, and other Clinical Leads to coordinate regional cancer screening activities for Ontario Breast Screening Program (OBSP), Ontario Cervical Screening Program (OCSP), and ColonCancerCheck (CCC).

Skills & Abilities

  • Strong attention to detail, data accuracy and thorough follow-up.
  • Demonstrated project planning and program development skills.
  • Demonstrated interpersonal, communication, coaching, mentoring and team building skills that facilitate positive interactions among all members of the health care team.
  • Possess highly developed analytical, problem solving and critical thinking skills.
  • Demonstrated strong patient and customer focused philosophy in all interactions.
  • Possess the ability to introduce and effectively facilitate change.
  • Demonstrated ability to provide leadership, support and critical analysis in stressful, complex clinical and emotional situations.
  • Demonstrated ability to build and sustain strong stakeholder relationships with internal and external partners
  • Time management and organizational abilities including demonstrated ability to problem solve, prioritize a varied workload and function in a changing and stressful work environment.
  • Strong systems thinking focus, a strategic thinker able to look at information management horizontally across the organization and the Regional Cancer Program in general.
  • Utilizes effective listening skills to maximize understanding of issues.
  • Provides a comfortable, respectful, confidential environment for team members to discuss issues.
  • Facilitates an environment that expects team members to resolve issues in a respectful, non-confrontational manner.
  • Excellent written and verbal communication skills.
  • Excellent organizational and time management skills.
  • Excellent problem solving and analytical skills.
  • Demonstrated commitment to customer service and teamwork
  • Demonstrated individual leadership skills
  • Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
  • Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
  • Models behaviour that is aligned with the values of Southlake Regional Health Center.
  • Always with compassion
  • Power of many
  • Serve with purpose
  • Every voice matters
  • Courage to think differently

Qualifications

  • Degree in a Health-Related Science, Public Health, Health Communication or Regulated Health Profession required. Master degree in a relevant focus of study is preferred.
  • Certification in Project Management and Quality Improvement preferred.
  • Professional affiliations as appropriate.
  • Three years of experience in a health-related field required.
  • One or more years of experience in project management including evidenced based research or evaluation required.
  • Experience in health information data analysis required.
  • Experience using data/metrics to drive Quality Improvement required.
  • Experience in delivery of patient and staff education required.
  • Experience in creating public education resources using health literacy principles required.
  • Experience with public presentations, knowledge translation, and/or community engagement required.
  • Two years of experience in health promotion and community engagement preferred.
  • Knowledge of diversity, inclusion and/or cultural competencies required; related certification(s) considered an asset.
  • Experience in creating and executing diversity and inclusion projects/programming considered an asset.
  • Experience in applying and evaluating social marketing campaigns to wide audiences preferred.
  • Two years of experience in health promotion and community engagement preferred.
  • Knowledge of, and experience in, cancer screening programs; experience in a Regional Cancer Centre or within a Regional Cancer Program is an asset.
  • Expertise of software applications including Microsoft Office Suite, including Publisher and the ability to use the internet as a resource required. Knowledge of other graphic design software and e-technologies is preferred.
  • Knowledge of Cancer Prevention and Screening Programs is preferred.

Closing Statement

Regular and reliable attendance is an expected requirement of this position.

At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.

Primary Responsibilities

  • The Advisor will engage and collaborate with key stakeholders (eg. primary care, community partners, etc.) within the region to promote cancer screening, solicit feedback on barriers and opportunities, and achieve the strategic screening goals and priorities of Ontario Health-Cancer Care Ontario (OH-CCO) and the Regional Cancer Program (RCP).
  • The Advisor is responsible for coordinating primary care provider education and awareness activities and supporting sites and providers in improving performance and quality to enhance cancer screening participation, appropriateness, and coordination and timely follow up of abnormal results (for e.g. supporting the adoption of primary care provider tools)
  • The Advisor will use and monitor appropriate social media channels to increase the program’s reach across the Central Region
  • The Advisor will work with the Coordination Advisor, Health Promotion and community partners to engage with under/never screened (e,g, newcomers/immigrants) and diverse populations to create accessible and culturally appropriate cancer prevention and screening initiatives.
  • The advisor will work with the Physician Leads and Screening and Prevention team to implement, and evaluate initiatives

About Southlake Health

Hospitals and Health Care
1001-5000

For 100 years and counting, Southlake Health has built healthy communities through leading edge care with an unwavering pride for people, place and performance. Over the years, Southlake Health has evolved into one of Canada’s top healthcare organizations. It is more than a single centre. Southlake Health is a network of expertise, compassion and excellence that delivers health and wellness, close to home.

With 6,000 staff, medical staff, volunteers and learners, as well as an operating budget in excess of $600 million, Southlake Health operates several sites to deliver care to patients across northern York Region and southern Simcoe County. It also provides specialized cardiac and cancer care to patients as far north as Muskoka and as far south as North York through its regional programs.

Southlake Health is committed to growing alongside the communities its serves. State-of-the-art technologies, advanced research and the latest techniques help patients in every stage of life. In a recognition of its commitment to quality and patient safety, Southlake Health has received the highest distinction of Exemplary Standing from Accreditation Canada for the past 16 years. Known as a pioneer in innovative integrated care initiatives, the Southlake@home program has spread across Ontario to ensure care is always within reach.

With support from its communities, Southlake Health will continue to save lives, push boundaries and bring care closer to home for people today and for generations to come. Help us do more by donating at southlake.ca/foundation.