Human Resources Business Partner
About the role
Job Description The HR Business Partner is responsible for providing support to managers and employees regarding HR policies and practices, researching and/or investigating concerns, and making recommendations that promote positive employee relations. The main area of responsibility is to serve as a resource to management and employees in solving day-to-day workplace matters.
The salary range for this position is $75,000-82,000.
Job Responsibilities
- Resolve general employee relations issues; provide direction and recommendations to all levels of leadership, ensure fairness and consistency of policy and practice.
- Provide consultation to managers on policies and compliance regarding employment-related matters.
- Investigate and resolve employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources.
- Conduct interviews and prepare relevant documentation using investigation guidelines.
- Recommend appropriate resolution of complaints, develop action plans and follow up to ensure completion.
- Interact with internal (COs, Field HR) and external resources (vendors) to acquire needed information to lead work to completion.
- Coordinate all leave of absence cases to include general administration, comprehensive case management, and compliance with all related policies and employment laws.
- Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs)
- Assist with HR projects and initiatives as the need arises; audit SharePoint site to ensure information is current and accessible.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
- 2 + years of experience in employee relations or related experience
- Bachelor?s degree in HR or a equivalent experience required
- Strong written and verbal communication skills; able to communicate with tact and diplomacy
- Ability to influence others on policies, practices, and procedure
- Effective at capturing and synthesizing information from multiple parties
- Solid understanding of employment laws
- Ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and insightful manner
- Proficient in Microsoft Office and experience with case management technology preferred
- Bilingual preferred
About Aramark At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.
You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.
About Aramark Canada
Since 1936, Aramark has long been recognized as the trusted leader in service. Clients call us for delicious meals, clean spaces, or to simply lend a helping hand to run their business smoothly. Our services speak for themselves—but our real asset? Our people. We proudly put our people first. We attract talent with an intrinsic drive to serve with empathy, and we empower them to pursue their unique purpose, passion, and impact on the world. Our teams have the training, tools, and resources they need to think bigger, collaborate seamlessly, and take hospitality one step further. We set the standard high because we love to find new ways to go beyond what’s expected. Our people, our clients, and our guests are our inspiration. This approach to hospitality is how we turn everyday moments into experiences that matter.
Human Resources Business Partner
About the role
Job Description The HR Business Partner is responsible for providing support to managers and employees regarding HR policies and practices, researching and/or investigating concerns, and making recommendations that promote positive employee relations. The main area of responsibility is to serve as a resource to management and employees in solving day-to-day workplace matters.
The salary range for this position is $75,000-82,000.
Job Responsibilities
- Resolve general employee relations issues; provide direction and recommendations to all levels of leadership, ensure fairness and consistency of policy and practice.
- Provide consultation to managers on policies and compliance regarding employment-related matters.
- Investigate and resolve employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources.
- Conduct interviews and prepare relevant documentation using investigation guidelines.
- Recommend appropriate resolution of complaints, develop action plans and follow up to ensure completion.
- Interact with internal (COs, Field HR) and external resources (vendors) to acquire needed information to lead work to completion.
- Coordinate all leave of absence cases to include general administration, comprehensive case management, and compliance with all related policies and employment laws.
- Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs)
- Assist with HR projects and initiatives as the need arises; audit SharePoint site to ensure information is current and accessible.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
- 2 + years of experience in employee relations or related experience
- Bachelor?s degree in HR or a equivalent experience required
- Strong written and verbal communication skills; able to communicate with tact and diplomacy
- Ability to influence others on policies, practices, and procedure
- Effective at capturing and synthesizing information from multiple parties
- Solid understanding of employment laws
- Ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and insightful manner
- Proficient in Microsoft Office and experience with case management technology preferred
- Bilingual preferred
About Aramark At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.
You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.
About Aramark Canada
Since 1936, Aramark has long been recognized as the trusted leader in service. Clients call us for delicious meals, clean spaces, or to simply lend a helping hand to run their business smoothly. Our services speak for themselves—but our real asset? Our people. We proudly put our people first. We attract talent with an intrinsic drive to serve with empathy, and we empower them to pursue their unique purpose, passion, and impact on the world. Our teams have the training, tools, and resources they need to think bigger, collaborate seamlessly, and take hospitality one step further. We set the standard high because we love to find new ways to go beyond what’s expected. Our people, our clients, and our guests are our inspiration. This approach to hospitality is how we turn everyday moments into experiences that matter.